Name: Swiss Star Oerlikon Inn
Address: Friesstrasse 21, Zurich, Zurich, Zurich, 8050, Switzerland
Rating: 5

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Cable TV

Shower

Toiletries

Rooms

Iron and board

Services and amenities

Free Wi-Fi

Internet

Property Location

Zurich Zoological Garden

Swiss National Museum

Zurich Airport

Zurich Zoological Museum

Helvetia Square

Lindenhof

Zurich Town Hall

St. Peter Church

Kunsthaus Zurich

Grossmuenster

SIX Swiss Exchange

Fraumuenster

Paradeplatz

Bellevue Square

Opernhaus

Lake Zurich

Swiss Transportation Museum

Lion Monument

Glacier Garden

Bourbaki Panorama

Loewenplatz

Saint Peters Church

Lucerne Arts Museum

Rosengart Collection

Lucerne Congress and Events Centre

Lucerne Town Hall

Chapel Bridge

Mill Bridge

Jesuit Church

Black Forest

Swiss Star Oerlikon Inn

Zurich

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

exceptionally small room. But i booked last minute in December & obviously i had limited options, i could have got better ones at same price... but i wont blame establishment. 

Its a decent hotel overall, clean, sharp & well located. Tram station 5 mins of walk away & directly takes you to bus stand which then is center point of all excursions. 

I recommend this only if you are on a very tight budget/ or OK to compromise on quality of hotel. 

for me, this was a learning to never book 4 days before trip if you want to stay at decent place. 

i am quote sure this property cannot sustain any covid minimum hygiene standards .

Decent for Solo traveler

I paid $50 per room and got 2 rooms for one night. For that price I believe the place is a good deal. Here is my experience: 

We arrived at about 10pm and had a bit of difficulty figuring out the electronic check in at the front door. We did manage to figure it out but I would recommend they install a phone that automatically connects to their 24 hour hot line so if you need help and don't have a phone you can get help. In our case we had a USA cell phone and couldn't call the Swiss number. 

When we did get inside, one of the rooms we were given had another person already in it. Our code opened the door and we walked in on her. She said this has happened to her a few times. We called the hotline using WiFi we were able to get and they rapidly assigned us a different room. 

In both of our rooms there was good, strong WiFi. The rooms were clean. There are no alarm clocks or bedside phones. There are mini-fridges and kitchenettes. 

The room on the fourth floor was quiet. The room on the first floor - our family was constantly woken up by people coming in and out of the hotel. Poor night of sleep as a result. 

In the morning we got an Uber to the airport and it was a 10 minute trip there. That was helpful. 

Those are the pros and cons of this establishment. 

I give it 3 stars because I believe for what I paid, it was what one can expect. If you want a better experience, then you have to pay more for a better hotel. 

For what you pay it's decent

These apartments fall into the "budget" category for Zurich standards and it definitely feels budget. When we first arrived and checked into the machine in front of the house, the keys that came out did not open the parking, even though we had booked a parking space in advance. We got 3 keys but only found use for one. The keys did however open the front door so we managed to get in and could access the parking through the building. Once inside the parking garage, almost all the parking spots were marked with a name or license plate number, but there was none with our name on it (note that your car will be towed if you are not parked in the right spot). We parked the car in an unlabeled spot and proceded upstairs to find our apartment. 

When we opened the door, it was immediately clear that the room was not clean even though we arrived around 15:00. We tried to call the contact number and no one answered, but as we were in the apartment some people entered and quickly explained to our shocked faces that they were there to clean the apartment.They were very nice and helpful however, but were not able to help us for the parking and warned us that we should check because it can be messy. We waited outside while they cleaned the room in 10 minutes and tried the contact number again. The person who answered said we didn't book a parking, but we had paid a rather elevated price and insisted that we needed this parking. He then said he'd send someone to put up a sign with our name. We stayed 2 nights and checked several times throughout our stay and the sign never appeared.

The apartment itself is in a pretty sad state, in desperate need for renovation. The coffee table was completely destroyed, the fan was taped together (we didn't try to see if it worked) and everything was old. However, the location is ideal if you are going to a concert in Hallenstadion, but know that it's not the best neighborhood in Zurich.

You get what you pay for

Hey, we stayed here for one night only, we booked online, checked in electronically at 2am.. Whole building is under reconstruction so there is loud noise from early morning and there was no drapes or blinds of any kind...so workers was looking at us sleeping.... room was big enought with all promised equipment but it was not cleaned after previous visitors, we found some dirty panties under kitchen table and some miner accumulation of dirt around the room... There is railway close by so noisy thru night as well... Building is also permanently inhabited by many Indians.. I leave choice on you.. Have I nice day... 

One night stay, cheap but bad bad.. 

I would recommend to avoid this apartment hotel. The support and flexibility of the support they offer is terrible. Cancellations are more or less impossible.

There are other better and cleaner furnished apartments in Zurich.

Avoid at all cost!!

The room looks not at all like the picture. The kitchen is hardly equipped and the rest of the furniture is old and visibly used. The TV did not even work and even after calling the help hotline and writing an email as requested, nobody came or contacted us. I would never invite guest there again.
The only good thing I can say is the distance to the train station is great.

Way too expensive for what you get

🛑🛑🛑 TThey are greedy people without empathy and lack of human understanding. No matter what issues you have with your stay or booking they will never resolve and never write back. My family member died and I couldn't attend my reserved SwissStar apartament and they even didn't allow me to change the reservation date not refunded for me any of 500 chf money. They didnt respond emails and calla. At the end they just got 500 chf for free. Again, my honest advice - AVOID Swiss Star Apartaments company!!! 🛑🛑🛑

🛑🛑🛑 Try to avoid this company it by all costs.!!!!

Pathetic service and ridiculous guy on Customer Service. Th e guy sitting on Customer service is really really rude and do-not have the basic etiquette to talk to a customer. Whenever you try to be reasonable with him he even threatens.

Since there are lot of issues in the apartment when you call only once for the help or even in emergency you get a back to back threatening call that you should never call to the customer service.

They will take your deposit and will even digest it without any second thought.

Pathetic service and ridiculous guy on Customer Service

Due to #COVID-19 outbreak I was forced to stay in Oerlikon, and there was not much choice I was aware of. Until 2016 this company also had acceptable service. Now it's horror. All the members of the staff are unpleasant, uneducated and incompetent: Cyril Montag, Jerome Huber, Yashar Ardabili, Celine Rochereau. They didn't respect any of the terms and conditions written on their pages: neither about extension of the stay nor noise or the room cleanness, or reporting the breaking and entering.
The laundry, stairs and balconies are dirty. Some not cleaned for decades. The staff, including the cleaning services, give out keys to the homeless, who steal the receipts, cloths, even underwear, eat, and sleep in my bed, and create a lot of night noise in the apartment just near mine. The last day even WiFi didn't function at all. Jerome gave out the room keys to some homeless who didn't return them, and now I should pay 250chf. Just avoid that place. There are much better facilities on much better price, just few kilometres away.

don't even consider it

I booked on day of travel and pre-paid for three nights. Dirty lobby, smell in hallways, room right beside two busy and loud roads,  and fridge is as noisy as a car engine. I have stayed in much better budget hotels. I left and moved to another hotel. Company has refused to return my 275chf prepayment. My advice, dont stay here, but if you want to stay look at the room first and dont pre-pay

Swiss Star Oerlikon Inn

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