Name: Dafeng Hotel
Address: Unnamed Road, Alishan, Alishan, Alishan, 605, Taiwan
Rating: 6

Shopping on site

Elevator/lift

Smoking areas

Smoke-free property

Heating

Express check-in/check-out

Television in lobby

Fire Extinguisher

General

Non-smoking rooms

Room service

Family room

Slippers

Toiletries

Rooms

Luggage storage

Wake-up service

Services and amenities

Kitchen

Bottled water

Meals

Free Wi-Fi

Internet

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Transfer

English

Chinese

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Tourist services

Free parking

Parking nearby

Parking

First Aid Kit

Beauty and wellness

Temperature control for staff

Extra decontamination measures

Temperature control for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Chiayi Airport

Dafeng Hotel

Alishan

child-bed

child-bed-fee

external-private-bathroom

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canal-view

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garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

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oceanside

panoramic-view

park-view

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partial-sea-view

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with-view

annex

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We travel from chiayi to alishan village. The hotel which so far so good. They got provide shuttle service which watch the sunrise at nearby mountain better view plus include free ginger tea and biscuit.  Plus the room which is acceptable even though not really luxury.

So far so good

It’s the second time to Alishan with family with 2 kids. Think I made a right choice as the hotel was clean enough and quite comfortable. 

There’s only 2 bad points. Toilet was abit too small as there’s not enough space to shower. Our room was located at 5 floor, there’s no lift so we had to climb up and down many times which can be a pretty good exercise. 

Now the good points. The staff was very helpful and also explains timing of sunrise and where to take a train etc. When checking in, some of the staff even help us to carry our luggage up to the room. Would definitely be my choice of stay next time when we come Alishan. 

Reasonable and staff was very helpful. 

This hotel is clean and cold because we’re at 7000 ft.
Plenty of bedding to keep you warm.  Breakfast vouchers are a bonus.  I will say we stayed at other hotels here in the park and this on has the only friendly front desk staff 

Great value 

Well-designed resort complex in the mountains; management certainly plays by the rules time-wise; neat and well-maintained; cosy spot with free wi-fi; easy walking distance to restaurants, bush walking and post office

Take your pick from a line; better value here than up the hill.

Tiny room. Hard mattress. Thin walls. Non-English speaking. Ni heat or air-conditioning. Good location. We booked last minute because we decided to stay overnight. It was difficult to figure out if there were better options.

Location Alone

We were at Alishan for 2 nights, hoping we could at least catch the sunrise. The first morning, however was raining. Nevertheless, the hotel staff was friendly enough to accomadate all our questions and directed us to the recommended spots. It was a great and warm first day despite not being able to see the sunrise. As a background - sunrise can be self guided / arranged by the hotel. We took the latter. 

On the second morning, our driver did not turn up and we completely missed the sunrise. It was disappointing. When questioned when the front counter opened, the staff did not know the driver did not turn up. As a form of service recovery, the hotel offered some snacks and a free ride down the mountain. While it seemed great, it was uneventful as we were waiting for the sunrise for 2 days. To make matter worse, it was a sunny day. 

We felt that the coordination could be better managed by the hotel. While the driver could be outsourced, there should still be some control in place, else, someone other parties will miss the sunrise. 

Other than this experience, the room is small and cramped. If it is just a resting place, I think it is acceptable for the price and location.

Great until an uneventful oversight

This is a very run down hotel in a fantastic location.

Pro
~ 20 min driver from Alishan peak (where you can see sunrise)
~ locates near many food places (although u need to walk up a lot flight of stairs)
- Staff quite nice
- Quite clean

Cons
- Super rundown hotel (old beds, blankets, toilet in bad shape)
- No facilities
- Pest crawling around 
- Not value for $$ (paying ~ US$80-100 but no other options if you are staying in Alishan) 
- Toilet flushing is poor

If this is in town, I would give it 0 star but in Alishan, I think it deserve a 3 star if I compare among their peers

Rundown hotel in a fantastic location

The room was old and outdated. The bathroom was old and moldy. The sink leaks making the bathroom floor perpetually wet. So far it is the worst hotel we’ve been to in Taiwan. It was raining the whole day, we missed the sunrise, and finally opted to walked the trail in the rain, else the trip would be pointless. At least the staff was very friendly and they provide a van to pick up/send to the bus terrminal.

Old hotel

Consistent with other hotels in Alishan, the room rate is overpriced. The room is quite small, no soundproof and quite noisy as people talk outside the room can be heard from my room. The check out time is 11am, as this is not a normal check out time, on the last day I forget the check out is 11am. Once checked out around 11.15, I got a penalty by the front office by NTD 2,000 if I am not mistaken. The good thing is there is a electric blanket on bed which helps to warm the bed in the cold weather.

Overpriced hotel

There were several areas where I felt the service and amenities could be improved.

Firstly, lack of a lift and the need to climb up to level 4 was challenging, especially with heavy luggage. Additionally, the counter staff I encountered during check-in were unfriendly and did not provide a welcoming atmosphere.

Another issue was lack of security measures for guests' belongings. Upon arrival, I was surprised to find that there were no numbered tags provided for luggage left in the lobby, which could have potentially resulted in items being lost or stolen.

While the gentleman who assisted us with our request for extra pillows was helpful, I was disappointed to find that our room was cleaned without any notice the next day morning before check out. We had planned to return to the room after our breakfast and were surprised to find that the cleaning staff had already cleaned up the room without informing us. If our value belonging were still inside the room when it was cleaned. Who will takes responsibility for any lost or stolen items in such situations.



Dafeng Hotel

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