Name: Whale Come Home
Address: 72 Shanghai Street 970 Hualie,Shanghai Street, Hualien, Hualien, Hualien, 970, Taiwan
Rating: 8

Air conditioning

24-hour reception

Smoke-free property

Ticket assistance

All Spaces Non-Smoking (public and private)

General

Family room

Cable TV

Hairdryer

Shower

Wardrobe/Closet

Linens

Slippers

Toiletries

Rooms

Luggage storage

Services and amenities

Coffee/tea for guests

Restaurant

Kettle

Meals

Free Wi-Fi

Internet

Airport transportation (complimentary)

Car rental

Transfer services

Transfer

Tour assistance

Tourist services

Bike rental

Barbecue grill(s)

Recreation

Offsite parking reservations required

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Cycling

Sports

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Hualien Airport

Whale Come Home

Hualien

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We stayed there as a family. The service was terrible! This was the first hotel I've stayed at in any country that charged extra for bringing children in the room. No other hotel we've stayed in ever cared- even in Japan or the U.S.  They charge $300/night per child, plus $500/night for an extra bed. For a room that only costs $1600/night, that's a lot, but you get what you pay for! For that price, we wanted to change hotels, but they refused to give us a refund on our booking, and they said we could not get an extra room. 

The room is small, and they did not clean it during our stay, even though we stayed 2 nights. The bathroom was gross! There is no separate shower area, so the whole bathroom gets wet when your shower. The bathroom floor stays wet after a shower, but they don't provide a bath mat so the whole room gets wet when you walk out. Plus, the toilet paper gets all wet and soggy, so it's disgusting to use. The toilet didn't flush properly, so our room stank after using the bathroom at night, and the owners were no where to be found to ask for a toilet plunger at 9pm. 

Breakfast was strictly from 8-9:30. It was just a jaffle and coffee. It wasn't good. The breakfast area smells like wet dog- the owners let their dog wander around all over the place so it's hard to enjoy your breakfast with that smell going on. 

I would not stay here again, and I would not recommend it. The best thing I can say is that it wasn't too expensive.

Poor Service

We stayed for 3 nights. Very friendly and helpful hosts. Rooms clean and modern. Breakfasts were fantastic - western toasted jaffles with meat/vegetables, muffin, fruit and great coffee. Location very close to main centre - and lots of local restaurants nearby. Couple suggested places to visit in Taroko and even gave us advice for our next place (Yilan).  We did purchase a double and checked in with two children - so had to pay additional 800NT per night (500 NT for a small foldout bed and 300NT for two breakfasts), and although we originally thought this was a little expensive... it was completely worth it. They made very effort that they could to ensure that we were comfortable and experienced as much of Hualien and Taroko as we could. We wouldn't go anywhere else. :)

Couldn't ask for more.

We stayed at Orange Elephant during our recent trip to Hualien. Before we arrived, I called the Lady Boss 小雨 (Xiao Yu) to ask for directions. She sent us a SMS with directions and recommend we call their pre-arranged taxi company to take us to the OE.  NT100 from train station to OE.  Highly recommend that you get a local sim card on arrival at Taoyuan Airport.
On arrival, we contacted the taxi company and our lucky stars gave us a fantabulous driver whom we hired to be our driver cum guide for tour of Taroko Gorge the next day. If you are staying there, ask Xiao Yu to book 赖盟仁 ( or Xiao Lai) for your Taroko Gorge tour. 
OE is a small and cosy minsu run by Xiao Yu and her husband. You get a taste of home stay the moment you enter the place. We arrived around 7ish pm and she immediately oriented us to Hualien and where to get food. 
The room is clean and there is wifi (2 top criteria), this seems to be the only minsu with twin beds that we can find in Tripadvisor.  There is a small fridge, hair dryer.
Breakfast was a simple but filling set meal of deliciously hot toasties, tea/coffee and a special side snack. 
Location: walking distance to the heart of town. 
We hardly saw the resident dog so there is no problem if you are afraid of dogs.
We arrived on a Friday and were so fortunate to be able to grab the only train with 2 seats available from Taipei  to Hualian reaching Hualien at 7pm.  On arrival at Hualien, we thought we should book our return trip to Taipei on Sunday, we could only get the 6 AM train. We were so great full that Xiao Yu managed to change it to 8:45 AM.  This is what I call service. 
What can I say, stay here if you are looking for a real homestay, no frills, value for money place.

Real Home Stay

One of the greatest B&B I've ever been. Nice couple who are really kind and helpful. The breakfast they prepared tasted great. And they even buy us breakfast the day we need to catch the early train.
The room is clean, and comfortable.
There is a big dog, I loved it. If you like dogs, you may choose this great place.

Great B&B, nice people.

Pros:
- Modern and freshly furnished rooms
- Wifi thought the building
- Good location for couples of small families
- Nice breakfast
- They have an arrangement with a local taxi I company for go / return journeys at a rate of NT$100 in central city
- Located 7 minutes taxi journey from Hualien station or downtown area

Cons:
It is a B&B, not a hotel, so does not have some of the facilities you expect from a hotel. This is not a criticism, merely a statement of fact.

I would highly recommend this B&B and would definitely stay here again.

The wonderful young couple (and their Labrador "Ma-Jii") that run this B&B really go the extra mile to make your stay in Hualien comfortable and convenient.

I rarely give 5 stars to a hotel review but these guys are great!

Whale Come Home

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