Name: Hotel Aquiline
Address: Zaramo Street, Arusha, Arusha, Arusha, 255, Tanzania
Rating: 8

24-hour reception

Elevator/lift

Smoking areas

Newspapers

Ticket assistance

General

Room service

Rooms

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet

Car rental

Transfer services

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Free parking

Parking

Business center

Fax machine

Meeting and presentation facilities

Conference Hall

Business

Fitness facilities

Sports

Steam room

Sauna

Beauty and wellness

Babysitting and childcare

Kids

Location

At the hotel

Arusha Airport

Lake Manyara Airport

Kilimanjaro International Airport

Hotel Aquiline

Arusha

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I and my family my girl and infant stayed at hotel aquiline for one night. The service at the reception was amazing by prisca  , she was so welcoming  and helped us with many questions we had to ask.  We.loved you prisca and keep up the good work. The room was well kept with a well prepared breakfast .This will always be my hotel choice always while in arusha.

We loved it!!

We were looking where is comfortable hotel in Arusha for accommodate ? We found this one is so nice comfortable located in city center were you can enjoy to see the Arusha town , we had an enjoy times , is real comfortable place to access the city for any means even to visit beautiful  national park from day trip and longer days, they can arrange your delicious dinner request, breakfast is included , the hotel has a good view for the sunset , staff are so nice welcoming and respectful , if you coming to Arusha don't feel lost go to this place for comfortability stay .
Enjoy your stay there and feel safe.

"Comfortable rooms and restaurant"

We just stayed for one night before our safari started. The hotel itself was fine. Nothing fancy, but clean, comfortable, and the staff were friendly and helpful. It also has a nice little restaurant.

One thing to be aware of is that the surrounding area is very busy, with a market, bus station, and a mosque very close. So, there was quite a bit of city noise during our stay. 

Good hotel, busy area

Spacious room with double bed, coffee table and two chairs. Basic bathroom with hot shower.
Hotel is opposite bus station so room is very noisy. We ate breakfast on the balcony from where you can observe all the hustle and bustle of the bus station. Breakfast was good and waitress serving breakfast was friendly (unlike receptionist upon arrival). 
Porter helped to organise a taxi to the airport.

Cheap hotel

Aquiline is located right across the street from the Main Bus Stand in Arusha, a bevy of activity for people-watching.
I recommend their restaurant balcony for lazing away on the internet as well as capturing great photographic moments in the cacophony below.

Nice Balcony for People Watching

I arrived at Arusha around 7pm wanted to stay at just average hotel near the city center,so Aquiline hotel become my choice the hotels was fine wit a restaurant with a little view of the bus stand.Cant wait to  visit the place

A GREAT EXPERIENCE

it's located next to a very noisy market so at 6am you wake up to the sound of lorries starting their engines, people screeming, busses arriving every now and then with all the noise they make, etc.
bathrooms are all rotten (sink tap moving around while pouring burning hot water, shower so stuck that there is only a thin strip of water going out), towels so worn that they are grey not white, stains on the bed cloths...

do I need to mention more? 

the staff though is very friendly and helpfull, that is why I'm leaving two dots not one.

very bad hotel

I have been a frequent user of this facility since way back 2006.
But the place is now in very poor state and need a complete rehaul.
I planned to stay for 2 nights but had to shift out after a night only.
The air conditioning in rooms is not working, hot water facility is lacking, towels and soap has to be asked for and not found in room when checked in.
The staff are trying their level best to support guests but unfortunately they cannot do anything if the management does not undertake any maintenance.
Unfortunately the charges are similar to other hotels in the vicinity which have better services. 
Wifi password has to be asked for!!!

POOR

I normally don't complain but this was just a horrible experience. We'd arrived in Arusha after a monster journey of delayed and rebooked flights. When arriving and checking in the reception staff did not have our booking reservation nor had they heard of the agent we'd booked through (STA). They refused to check us in initially and asked us to pay a deposit (which we refused to do as we had already pre-paid the room to the travel agent). 

We both work in the travel industry and we know how to handle these situations, and we had to tell the staff what to do. That they had to give us a room whilst sorting this out with the travel agent and the local agent, they didnt listen and just asked us to pay. 

In the meantime we emailed the agent in UK and asked them to call reception, which they did but without luck. Apparently the reception staff needed their manager to confirm our reservation. THEY WERE 3 OF THEM BEHIND THE COUNTER and none of them could help us. After arguing back and fourth we finally got a room, but shortly after settling in (in our dirty room with dirty sheets and dust in the corners) reception phoned us to tell us we needed to change rooms as we were booked into a double, and not a twin that they had asked us if we wanted.

We absolutely refused to change rooms. Imagine the frustation after a 36 hours long journey and all you want to do is to shower and sleep, not changing rooms because the hotel receptionist has given you the wrong one.

Somehow we got to stay in that room until the morning after. When checking out we were again asked to pay, and they wanted to take our reservation printout, in order to call the agent again. We let them take a photo copy and left and advised out travel agent that we werent going back there after our 3 day safari. And we didn't. 

This was our first experience of the hospitality in Arusha and it was horrible. Wouldn't recommend this hotel to anyone. I can live with the dirty rooms and all but the staff was just so un-helpful and ignorant, which is even worse.

Hotel Aquiline

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Location

Description of the hotel

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General

Rooms

Services and amenities

Meals

Internet

Transfer

Languages Spoken

Tourist services

Parking

Business

Sports

Beauty and wellness

Kids

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Check-in terms and conditions

Paid on the spot

Payment