Name: Ban Sua Samui
Address: 5/7 Moo 4 Chaweng noi, 84310 Koh Samui, Tambon Bo Put, Amphoe Ko Samui, Chang Wat Surat Thani 84310, Thailand, Koh Samui, Koh Samui, Koh Samui, 84310, Thailand
Rating: 9

Air conditioning

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Wat Lamai

Coco Splash Waterpark

Bangkok Hospital

Lamai Night Market

Hin Ta and Hin Yai

Bangrak Beach

Samui International Airport

Fishermans Village

Bo Phut Beach Pier

Wat Phra Yai

Mini Golf International

Wat Plai Laem

Mae Nam Beach Pier

Ko Samui Hospital

Raja Pier

Nathon Pier

Thong Sala Pier

Ban Sua Samui

Koh Samui

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Myself and my husband are hoteliers in the UK. We wanted to have a 6weeks away on the samui island. We just wanted to chill and relax. 
So first impressions of the apartment was ok. Room was still getting cleaned when checked In. We was given alot of information about the area and the places around by Klaus. 
The apartment wasn't clean enough for us as we did see dust dirt and hairs that hadn't been swept up. The bed sheets were dirty and we requested them to be changed. Yellow marks and holes on the bed sheet is not acceptable. The cupboard space was so little. My husband lived from his suitcase. The apartment is built in the mountains. In the bathroom and bedroom there is part of the mountain built in which I kept banging my head into when bending down. The kitchen isn't really practical for cooking. Beware of the geckos that lives in the kitchen and poops on the work top. I got use to it. We had kittens on our balcony that also wondered in our apartment and became annoying because they were getting in the bed. 
Into the 3rd week we was just accepting the feeling of not opening the balcony door because the kittens would be waiting to come in... afew days later we was told that one of the kitten had died because a snake python  entered the window and ate her. So now we had snakes! Yes there are snakes and if you are lucky you would hear strange noises above in the evening. At first we thought the cats but it was family of rats. So one evening my husband came out the kitchen after making a sandwich. Something smashed in the kitchen. A rat fell through the ceiling fan. Smashed a glass and hid behind the micro. OMG! That was a huge rat. We emailed Klaus to help us. We needed help! I then saw Ronnie our good neighbour. He helped us and took it out. The owner had no interest to come and see us. He lived afew doors away.  No customer service skills! 
At this stage I wanted to go home. The ceiling fan wasn't put in place again and that means the hole was open for anything to come down. After 2 days it was done. I didn't go in the kitchen before then. There was not a time he came to see us. He actually said that rat came from an open door. I said we saw it happen. He didn't want to believe us. The sink got blocked and they blamed us. 
The curtains are filthy with gecko poops and white marks. Big I mean big spiders was also found twice in our rooms. There is gaps under the door for anything to come inside. 
I was not comfortable in this apartment. We asked how to switch the tv on. Use your phone he said. Wot! Very very bad service. Nobody seems bothered. Nobody asks and no cares who you are. We are a paying guest! 
I honestly would not return with the experience I had. Klaus doesn't care about his guest. The apartment needs to be updated. Too tired looking. The outside entrance area is a mess. Needs to be cleaned!!  The view is why we choose this place. We hired a scooter for 6 weeks as we learnt it is not safe to walk in the dark on the main road. 
6 weeks here in this apartment was a big mistake. Never again!!
Koh samui is a beautiful island. 

 

Ban Sua Samui

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