Name: Karon Sunset Sea View
Address: 264 Patak Road, Karon Beach, Karon, Karon, Karon, 83100, Thailand
Rating: 9

Location

Dino Park Mini Golf

Big Buddha

Kok Chang Safari

Wat Chalong

Phuket Zoo

Tiger Kingdom Phuket

Khao Rang Hill View Point

Kathu Waterfall

Bangkok Hospital Phuket

Phuket Aquarium

Phuket Fantasea

Sirinat National Park

Phuket International Airport

Maya Bay

Tup Kaek Beach

Ao Phra Nang Beach

Railay Beach

Ao Pai Plong Beach

Phra Nang Beach

Phra Nang Cave

Princess Lagoon

Karon Sunset Sea View

Karon

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Where do I start? We booked a seaview room but got a pool view with a 'partial vi seaview' as described by the residence manager. See pic below and judge for yourself. He promised he would move us but that didnt happen. Promised he would try get us a partial refund, that didnt happen. Service was below satisfactory. Located on a Hill which is very very steep and will require a shower if you walk up but they do offer a shuttle service on the hour. The guy that drives the shuttle bus is nice. The apartment inside is nice and spacious and well equipt. Internet was good. Note to manager, service plays a huge role, if you say something stick to it or follow through. 

Empty promises

We were looking to rent a villa here for 7 months with quite a reasonable budget but unfortunately they were unable to deliver on promises

We were offered one condo originally for our entire stay which was quite small (we would have rented this but our baby cot couldnt fit in either bedroom), however they said come and stay for 6 werks and we will find a suitable condo for you in that time.

They were in the process of completing their new building and talked about waiting to move some booking around to accomodate us.

We moved in to a beautiful 100sqm 2 bedroom condo with an ocean view 2 bathrooms and a very well equipped kitchen. It was really beautiful.

We were told that things would be sorted when the owner come over from Italy in the following week or two and that  we would have a condo of the same quality for the remainder of our stay.

A couple of weeks went by and there we were advised that there was a delay from Italy with the boss coming over but not to worry because we will definitely be able to accomodate you in one of our nicer condos.

So we thought great we still have time....

Another couple of weeks went by amd we were becoming concerned because it had been a month and nothing had happened.

When the boss arrived he said that they would require more money for rent as originally agreed upon with the rental manager and that they were working hard to find us a suitable solution.

Finally they offered us a solution that wasnt ideal considering our earlier discussions

Move from our 100 sqm almost new 2 bedroom condo to an old 2 bedroom condo for a month and then to another old 50 sqm 2 bedroom condo for another month and then to a brand new 2 bedroom condo in the new wing with no view and again its 60 sqm and they all only had 1 bathroom and no laundary facilities

AND.... With a 50% rental increase.

We told them that this would not be suitable and that they needed to come back as promised and provide a viable solution which in the end was not possible.

It was very dissapointing to say the least that there was a lack of communication and promises weren't kept but hopefully they can use this as a learning experience.

We are very very upset

Be also mindful that there is a very very steep driveway leading up to the property. You need to be fit to walk up it and and when it's hot its a tough walk. (Lucky we had a car)

The fake grass around the pool gets too hot to walk on in the sun and there are very limited sun beds too. 

They offer a shuttle bus but it wasnt running during low season and the restaurant and pool bar was closed too but they wont tell you this.

The new condos are really nice which is why we wanted to be here but the older condos need some love and refurbishment.

Hopefully they accept my review as final and accept they need to make improvements. They have a nice resort but need to think through things better.

Please ONLY make promises you can keep.

Karon Sunset Sea View

Location

Available rooms

Location

Description of the apartment

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment