Name: Luki-Servis Hotel
Address: Nelidovskiy Proezd, 3 B, Velikie Luki, Velikie Luki, Velikie Luki, 182100, Russia
Rating: 8.3

Air conditioning

24-hour reception

Smoke-free property

Heating

Gift shop

General

Non-smoking rooms

Fridge

Cable TV

Safe (in room)

Rooms

Iron and board

Ironing

Laundry

Dry-cleaning

Services and amenities

Breakfast in the room

Cafe

Restaurant

Packed Lunches

Meals

Internet access

Internet

Shuttle

Transfer

Parking

Event facilities

Fax and copy machine

Meeting and presentation facilities

Business

Sauna

Beauty and wellness

Location

At the hotel

Room amenities

Luki-Servis Hotel

Velikie Luki

The next morning, it turned out that the check written for dinner did not correspond to the prices indicated in the menu. After a reasonable question to the administrator, she replied I have nothing to do with it, go to the cafe to find out. In the cafe, they made big eyes and said too we have nothing to do with it, it's all accounting. In this hotel, nobody has anything to do, everyone blames someone else. The prices in the menu do not correspond to the truth. Only after warning that the consumer will now call the police and a cheating complaint will be filed, the check was recalculated. I do not recommend this hotel to anyone!!!!

The terrible attitude of the staff and the deception at the cafe

The staff is friendly, the service is good, the conditions are in accordance with the price and quality, the breakfast is especially good, in general, we recommend everyone!

A positive response

The hotel is a medium-sized hotel. The furniture and interior are not the first to be fresh. It is not particularly pleasant to have a cleaned bathroom in a semi-luxury bathroom! It can be replaced with everything... It is also ridiculous to have a pleasant bathroom in a semi-luxury bathroom with a refurbishment cost of 10 000 rubles. But the fact is that the bathroom in the semi-luxury bathroom is not hydromassageous, it has no hydromassage force =) Breakfast is included.

The middle hotel

Guesthouse for 1 night Plus: - parking in front of the hotel (fenced area, but without a guard) - fast Population - clean rooms - breakfast was prepared quickly - Cafe worker - welcoming Minus: - girl at the reception not welcoming - not everyone brought breakfast (when asked - apologized and brought)

Not my dear.

On Sunday, breakfast was declared at 8:00. They arrived 5 minutes before the opening - the cafe was not working. They came back after 5 minutes, waiting for breakfast by 10 people. Waited 1 hour and 15 minutes until they cooked the omelette and the cashews. The waitress several times offered to wait 15-20 minutes and irritatedly excused herself that she wasn't cooking.

We've been waiting for breakfast for an hour.

We went to the hotel café for a very unpleasant occasion - a memorial lunch in the banquet hall. I want to note the friendliness and attention of the café staff, the good cuisine, the cleanliness of the rooms. I can't say anything about the hotel itself - the rooms and service, but the impression from the cafe is the most positive.

Cafe of the hotel Lucky Service

I arrived early on the 27th. The bank card payment was not accepted, the staff got a good score, the staff was somehow unwelcome (probably the little ones get a day's pay) in the morning had to wait twenty minutes before feeding, the bread was brought at all when he was sobbing, came in without 2 minutes 7 hours saw a buzzing girl who repeated 10 times, which was still early, but exactly at 7 went to the kitchen and didn't go out for a long time.

It got worse.

The hotel is located in the district of Drushba, about 10 minutes from the centre of Marschrutka, near the shopping centre of Orelsin.

Luki-Servis Hotel

Main amenities of the hotel

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Additional information

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