Name: Hôtel Samarons
Address: Avenue Hedi Nouira, Halq al Wadi, Halq al Wadi, Halq al Wadi, 2037, Tunisia
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Currency exchange

Smoke-free property

Newspapers

Ticket assistance

Television in lobby

Terrace

All Spaces Non-Smoking (public and private)

General

Smoke Detector

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Luggage storage

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Services and amenities

Coffee/tea for guests

Breakfast

Buffet breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Shuttle

Airport transportation

Transfer

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Sun Deck

Recreation

Parking

Free parking nearby

Conference Hall

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Tunis-Carthage International Airport

Hôtel Samarons

Halq al Wadi

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Hello, 
1. The hotel interior design was Ok/average.
2. the towels seem to be washed more a 1000 times. Their was no good variety of food at breakfast(the breakfast fits a 3 star hotel not 5 stars, also you have to speak to get milk or a bottle of water you don’t find them on counter/buffet counters.
3. I had to change the room from the 5th floor to the second floor because of the noise coming from night club party I could not sleep.
4. You have to pass through the security entrance all the time instead of the main big front door, maybe because they have some concerns about intruders of people who enter without reservation or some other reasons, for me it was annoying because I have to pass beside the security personnel.
5. The hotel lobby is full of Libyans who look like pirates staring at every person who enters or leaves the hotel.
6. The hotel room I slept in had know door tags and the electronic black panels that tells staff not to annoy me is broken.
7. The hotel room had know safe to put my money or passport, I had to take them always in my pocket.
8. Damn the people are always asking for more money in taxis and restaurant (I have to be fair not all of them).
(The manager of the hotel seem to be so economical and stingy not hiring more staff)

I don’t think I will come back to this hotel

I stayed in the hotel 3 nights very bad history about room dirty not clean breakfast in morning very poor and dry food same thay heat food so many times and area not friendly and you need walk in area very hard....

Dirty room

It was a wonderful place full of beautiful memories but unfortunately with many drawbacks

upon arrival greeted by the friendly security (lovely people) also by the receptionist the   gentleman   who work in the evening, who gave us the choice of rooms, our room was beautiful and comfortable but the linen was old and damaged especially the towels

the next day at breakfast that was hearty and delicious but shocked by the behavior of the server chief a big men his face reflects the hardness that speaks dishonesty with the staff as well as the customers, at 10:30 forces the staff began to traced the bufet and the people eating, knowing that the hour began the breakfast between 6 to 10:30
the governor came to argue with him on our heads and we are eating even if we do not understand their language lol after she secretly takes food and leaves
 
the lady working at the reception her way too much rude, gives no info or correct advice

the elevator was broken for 2 days, we had to climb the stairs to the 4th floor

Unfortunately for this hotel  
--

Beautiful hotel but spoiled by their staff

The room I had was spacious with a large comfortable bed. The bathroom was large: no bidet but separate shower and bath, twin washbasins. The fittings and furnishings were a little damaged and there was no real foreign TV channel choice. Breakfast was pretty poor in choice and quality, and the evening meal in the noisy, smoky bar on the top floor was very limited and not very good. There are places nearby where you can eat much better. The hotel is a long way from Tunis centre, in a residential area of Ariana. Some of the front desk staff are very pleasant and helpful but the hotel seems to have a serious problem with credit card payments and judging by past reports this is a longstanding issue. I was angry that I was expected to solve their problems and in the end I have had to pay for a money transfer on my return home... that is scandalous in my view. The hotel was quiet with few guests and fine if you want an inexpensive place to rest for a day or two. But check how you will pay...

Depends what matters to you

The positive points;
The room was large and the Hotel was in the main Street of Tunis where the hotels and restaurants are.
Very kind and helpful staff in the reception. I think the name of the reception staff  was Mr.Nadel. 
The negative points;
The room was not clean at all
The shower was broken,you can not fix the shower head on the shower fauced. Ok it was only one night stay for me and was to tired to ask for another room.
There was no water, no kettle in the room. I asked for a kettle and a cup to drink a tea. I asked many many times and finally they brought it but water was still missing. So I said, only one night stay, do not complain for a bottle of water. There was no soap in the room also, thanks good they brought one.
There was no bath slipper in the room. But in a 5 star hotel you are expecting a slipper.
Than the breakfast, they said they will bring it to the room.
I phoned them at 08,00 in the morning for breakfast, at 08,30 still no breakfast. I phoned again and get the reply “in 5 minutes”, again no breakfast. I phoned again, again and again and said at last that I have on 09.30 a meeting and need the breakfast at 09,00 in my room. Finally the breakfast was there. Unbelievable, very bad Quality of a glass of juice, very bad Quality of White cheese and very bad Quality of kashar cheese. The water for tea was cold. It was a disaster.
Please check the photo. It was not a breakfast.
Will I stay there again, never.
Will I recommend to stay there, never
Sleep outside, you will feel better.

Bad Service

The hotel is very relaxing, comfortable and clean. I enjoyed being there.
The staff are vey polite , smiling and the service is really good :) 
The hotel is central and the transportation is available and you can go to any place you want from the hotel.

Very relaxing

It's supposed to be a 5 stars hotel .... but it's shouldn't be a 5 stars. It's a tiny clean hotel in a unclean neighborhood.  The staff is overall friendly, breakfast is average not like I read everywhere. The suites are big and comfortable which is a plus. Plus it's far away from the center and tourist area. Beds are comfi pillows are very hard just like I read before. I wouldn't recommend it to a family or friend at the price I paid. 

Pricey for what is it !!!

Very nice hotel, professional and nice staff, accommodating and polite.
Very good location, every thing is walking distance.
Rooms are nice.
Needs to look into cleanliness details, stains on the table, on the toilet door though it is still a new hotel.

Hôtel Samarons

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