Name: Zenon Hotel Djerba
Address: BP 62 Sidi Zayed, Merzaia, Merzaia, Merzaia, 4180, Tunisia
Rating: 7

24-hour reception

Smoking areas

Ticket assistance

Gift shop

Garden

Terrace

No elevators

General

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Hiking

Recreation

Free parking

Parking

Beauty and wellness

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Melita Airport

Zenon Hotel Djerba

Merzaia

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

It sucks .. the hotel is not clean at all when we got our room it wasn't clean at all .. the garbage was everywhere and the room smelled trach.. the service is terrible .. u don't have so many choices for food .. there's no water to drink at all and the animation is terrible ..
It was a BIG FAIL

Terrible vacation

Upon arrival the hotel was very nice, the staff couldn't do enough for you. The problems however started from day 1.... there was No night time entertainment and there are no bars/restaurants around the local area to go to unless you got a taxi to a local town (wouldn't know which town to travel too), the hotel became full of local men singing their music till around 3 am, we felt so uncomfortable to even go to the bar and we had no sleep due to their music! we couldn't get involved with this as it was all for the local, not the paying hotel guests. The breakfast was limited but we got along, apart from when all the Libyan guests arrived they eat all the food and the hotel did not restock the food leaving us with just tomatoes and cucumber. 
There were no working phones in the hotel to contact family, the toilets were not cleaned regularly as one morning they were covered in sick from the night before, I notified the reception who didn't seem to rush to get this cleared. We did get moved from this hotel eventually but i would not recommend this hotel for the English, we were not catered for at all! don't get me wrong the hotel was lovely and the staff were kind and polite if it wasn't for the animation staff there would have been nothing to do in the day either. The hotel may be different at different times of the Year we stayed mid June and it was empty.
There is no snack bar the all inclusive is 10am-11pm where as the Thomas Cook rep said it should be until 12pm as most of the hotels are, when we moved hotels we got this privilege from 9am-12pm.
They only open the barbecue area when they feel like it, it was open for us as they felt it easier that opening the restaurant,
They do have a Beach bar where you can get free water and sunbeds, but this is not open everyday as we found out when we decided to go for a walk.

In the room we also got invaded with lots of bugs, the hotel seemed to think it was OK to sleep in a room with them. Don't think so!

I don't usually leave reviews but I felt that people need to know before booking exactly what the hotel was like.

Not for English

Me, my husband and my 2 daughters (9 & 11) stayed here in May 2015 for 2 weeks.

Yes this hotel is basic but for £388 per person (2weeks all inc) it was a absolute bargain.

Staff:
very friendly.
*The manager Gacim was lovely enough to take us to the beach to show us which area belonged to the hotel (meaning free water, sunbeds and parasol)
* Hatem - young waiter who always had a smile on his face and after only a few times remembered our drinks order and would bring them over without asking.
* Senior waiter and all other waiters - again also very friendly.
* Both main chefs again very helpful and although they didn't speak the best English they would always try to help.
* Cake man - 4pm he would always bring us cake and make us popcorn, even when we had been on a trip until 6:30 (after snack time) - he made some especially for us.
*Reception staff - Always a friendly hello, good service when changing money and ordering taxi's etc.
* Man in the hotel shop: Always smiley, happy to help (when our lilo deflated)
*Yousseff - We booked a trip through Yousseff as Thomas cook didn't provide the same package
We went by horse and carriage through the little side streets so we could see the real djerba, we went to blue lagoon and then onto the crocodile farm. Yousseff came with us, so was our tour guide and photographer. we paid £60 for the four of us!!! Was a brilliant day.
* Thomas cook rep - Abdol - Lovely man, who just wanted all his guests to be happy. Saw him around the hotel regularly.
The staff couldn't have been nicer and all you had to do was ask and they'd pretty much sort.
Thank you.

Rooms:
clean
big, walk in wardrobe, children slept in the living area whilst we had our on bedroom.

Pool:
clean
cold
lovely setting, beautiful flowers

Food:
Good, although very samey, but I think this was because of the small number of guests - (making lots of different dishes would have just been a waste.) 
Breakfast - omelettes, pancakes, cake, bread. plus cheese, ham etc.
Dinner & tea - Salads, chicken, beef dish, fish dish, rice. potatoes/chips and lots of French bread.

Entertainment:
As we went early season the hotel was very quiet so the entertainment was very limited.
However Toto was lovely and we joined in with bowls, darts and gymnastics when we was not reading or in the pool.

Fellow guests:
Mixture of English, French, Tunisian and Libyan all very friendly apart from one English lady who was just rude and couldn't manage a simple hello. 

ALL IN ALL A VERY LOVELY RELAXING HOLIDAY
THANK YOU.

Yes Basic and quiet but a lovely stay with friendly staff


 What a super little hotel  very quiet when we visited and the so there were not enough people to open the dinning room and we ate near the pool .
The food was a little samey until the hotel filled up and a buffet was laid on however, I can recommend the bric ....a crispy pancake/ omelette 
My daughter and I traveled out  separately , she was delayed and so for the first 2 nights I stayed alone , at no time did I feel uncomfortable the staff were solicitous and seemed genuinely concerned at her elongated  complicated journey 
The chambermaids were fantastic 
A little French goes a long way 
If you have a young family  then the pool is the main attraction 

Lovely  stay 

having read the reviews prior to our arrival, we had slight trepidation of what to expect. However, upon our arrival, our fears were quickly dispelled by the warm welcome we received by the staff. The accommodation was more than satisfactory, all meals were good, no problems with the service, fantastic pool area, short walk to the hotels private beach. Sheets & towels changed daily, room cleaned daily to high spec with beautiful personal floral touches, from the chamber maids. All round good experience, general consensus with other guests we spoke to. we plan to return again this September. :)

Zenon Hotel Djerba

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