Name: Central Hotel
Address: Ulubatli Hasan Bulvari, No: 55, Bursa, Bursa, Bursa, 16240, Turkiye
Rating: 8

Air conditioning

24-hour reception

Elevator/lift

Currency exchange

Smoke-free property

Heating

Gift shop

Garden

Pharmacy

General

Bridal suite

Non-smoking rooms

Room service

Cable TV

Minibar

Hairdryer

Shower/Bathtub

Slippers

Rooms

Ironing

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Wake-up service

Telephone

Services and amenities

Coffee/tea for guests

Breakfast

Breakfast in the room

Restaurant

Packed Lunches

Bottled water (at extra charge)

Kettle

Meals

Free Wi-Fi

Internet

Car rental

Transfer services

Transfer

Parking

Garage

Business center

Fax and copy machine

Meeting and presentation facilities

Conference Hall

Business

Fitness facilities

Sports

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Yenisehir Airport

Central Hotel

Bursa

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Im staying in this hotel every time when Im traveling to Bursa since 2004. The hotel is excellent, very clean, good breakfast, friendly staff and speaking english. Also the value is ok. Location is very nice in the city centar, close to Kent shopping centre, city bazar and etc...
I recommend to every one who are plan to travel in Bursa.

Exellent Hotel

It is not the most modern hotel; on the contrary its pretty classic. But that did not matter at all. The rooms are big and cozy , big bathrooms also. It is really quite despite the fact that its location is in the city center. Across the street is a huge mall which was very convenient. Overall great hotel and service too.

Serene stay

The location of this hotel is perfect in the center of Bursa. There is a huge outlet mall in front of it. i believe its name is Kent Medani. Also, the streets which surround it are full of shops and restaurants. Rooms are not spacious. Yet, it was okay for a short stay. 

It is really centeral

Location is perfect for shopping.  It is very centrally located as its name suggests.  It is located on a busy street, but luckily you don't notice that in your room. Now we were not on the street side.  But opposite the elevator, you could unfortunately hear it all evening and morning. The rooms were clean and tidy.  The hotel is a bit dated as are the furnishings.  Breakfast was very sparse, but all in all good value for money. We stayed for only one night, so it was not that bad.

Prima voor 1 nacht

I stayed with a work collegue for 4 nights last week on a business trip, we stayed for 3 nights and checked out to later realize our work required us to stay another night so we went back to the hotel later that day to re-check in. There was availability but not for the room we had already stayed in. We were advised the room was smaller which we accepted. The window of the room lead directly on to a garden terrace so I asked about noise levels as we needed a good nights sleep for an early start for work next morning. We were advise the terrace was closed at 11 pm so we were guaranteed there would be no noise. Later that evening we went to bed, there were people sitting outside talking. We tired to sleep, the room was very hot so I tried to turn on the AC, it didn't work so I called reception and they said they would 'turn it on".When the AC came on, as the room was small , the vent was blowing cold air directly onto my bed & my face which was dangerous. I also mentioned the constant chat from the terrace so they advised they would close the terrace. It continued until 02.00 so I phoned reception again, finally the guests left the terrace at 02.20. Later I turned off the AC but when the room got too hot when I tried to turn it on again, it didn't work. Again I had to call reception to turn it on. This continued the next morning which was very annoying and not satisfactory as it was 37' temp. I had to call 5 times just to turn on the AC.

The hotel is average, decor is old fashioned but very clean and until the last night we were happy with our stay, mostly because it is central and a suitable location for our business meetings and the staff were very friendly.

On check out I raised the issues from the night before, stating I hadn't slept until 3 am due to the noise & AC. The reception told me, there was nothing he could do. I advised them, if there was a problem with the room it should not be sold or guest should be advised of the on-going noise and the ac issue. 

As the receptionist was not helpful or interested. I asked for the manager to be advised he was the manager. Basically, I was told there was nothing that could be done...Full Stop. After a heated conversation, the manager said there was nothing wrong with the AC and my complaint was just about getting a discount. I was furious, upset and really tired and appalled with his customer service. 

Finally, I handed over my visa card to make payment as we had a meeting to get to, feeling hard done by and badly treated. After mentioning I would highlight this situation here and would not return to the hotel, he made a small discount with an angry attitude.

I would not return to the Central Hotel as there are many other hotels to choose from in the Bursa area. My main complaint is the Room 111 is not suitable for rental unless guests are made aware of the issues and, the treatment by the manager was appalling. He was unprofessional, uninterested & lacks and customer service.

Central Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Services and amenities

Meals

Internet

Transfer

Parking

Business

Sports

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Paid on the spot

Additional information

Payment