Name: Hotel Kervansaray
Address: Kazım Karabekir Caddesi Otel Kervansaray, Erzurum, Erzurum, Erzurum, 25200, Turkiye
Rating: 7.9

24-hour reception

Elevator/lift

Currency exchange

Smoke-free property

Heating

Newspapers

Garden

Terrace

Express check-in

General

Soundproof rooms

Room service

Family room

Cable TV

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Slippers

Toiletries

Rooms

Ironing

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Telephone

Services and amenities

Breakfast

Breakfast in the room

Bottled water (at extra charge)

Meals

Free Wi-Fi

Internet

Airport transportation (complimentary)

Transfer

French

Turkish

Languages Spoken

Parking

Free Parking on Premises

Beach/pool towels

Pool and beach

Family/Kid Friendly

Kids

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Erzurum Airport

Hotel Kervansaray

Erzurum

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

PROS: We liked being able to walk easily to the more populated areas and see more city life. We liked that our room had 4 beds, enough for our whole family. We liked how big the room was and there was space. The overnight front desk staff (he had one eye) was really friendly.

CONS: The daytime front desk staff who checked us in was not very friendly. He also was upstairs at the breakfast area the next morning. He never smiled at us and barely talked to us, it was like we were an inconvenience. Our room was not that clean. It seemed like they cleaned after the last guests and then just left it for however long until we came. There was a layer of dust everywhere. The trash can in the bathroom looked like it had never been cleaned too, it was gross. There was no shower curtain so everything in the bathroom got completely wet, we couldn't store anything in there. Breakfast was meager. We only stayed here one night and one night was enough. We will pick a new place to stay next time. We were surprised they were rated so high.

Passable but not recommended

This is a very budget friendly hotel that has some amazingly polite and helpful staff. The  room was spacious and clean. The heater was good since its very cold in Erzurum. The bathroom was clean, hot water was good, strong wifi, friendly staff, safe neighborhood, quiet area, there is a small grocery shop close by and lots of eateries within 10 minutes walking distance.

Very good budget hotel, recommend it to all.

Friendly staff, good budget hotel right in the center

Good value for money. Ok breakfast. Only criticism would be lack of fruit. Helpful staff.  Very strong wi fi. Walkable to all the sights. Comfortable beds.  Quiet. Good shower.  Would book again if travelling this way.

Good City Centre Hotel

I have been to Turkey a few times . This hotel is possible  the best for rooms and pool .. but as for the food .. if you a not fussy you could make a meal .. the bar staff try their best but guests a so rude .. the mess people complain about is what guests leave behind as they a to lazy to put in bins .. the entertainment  could do with a massive shake up . Its kids disco for 15 minutes the bingo for 30 minutes . Then what ever they can get .. they had karaoke but only would allow six songs .. nice hotel but must try alot harder.

Rossiter

This hotel is in very low class position of erzurum. The hotel is in the corridor with a long smell. This hotel is 1 Star. Room was not clean. Worst case  for this hotel is A very uncultured and low class neighborhood with indecent people.We were in this hotel during Ramadan and we ate some bread on the hotel's street, the people of that area wanted to beat us.Breakfast is not good. We pay about 155Lira for this hotel. We donot come back to this hotel and this position.

Very old and damage hotel

It's a nice and very clean hotel situated close to the centre. The room had no air condition but Erzurum is 1700 m above see level so it was not that hot although we were there in August. The bathroom was very clean and wifi was fast. The staff was very friendly and helpful, the receptionist spoke French too. Breakfast was generous and tasty.

clean and close to the centre

The hotel is well located close to the centre of the city.
Bedroom was a little small, but clean and comfortable. Wifi and Internet worked in the room. Bathroom was new and clean.
Breakfast selection was good - plenty of bread, salad, cheeses, eggs, honey, jam etc and good coffee.
Good value for money.

Hotel Kervansaray

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