Name: Safran Thermal Resort
Address: Kume Evleri No 265, Hudai Kaplicasi, Hudai Kaplicasi, Hudai Kaplicasi, 03400, Turkiye
Rating: 7

Shopping on site

24-hour reception

Elevator/lift

Smoking areas

Currency exchange

Newspapers

Gift shop

Garden

Television in lobby

Terrace

General

Toiletries

Rooms

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Restaurant

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Billiards

Sun Deck

Recreation

Free parking

Parking

Pool facilities

Pool and beach

Business center

Event facilities

Meeting and presentation facilities

Conference Hall

Business

Sauna

Beauty and wellness

Playroom

Children swimming pool

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Safran Thermal Resort

Hudai Kaplicasi

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

In my experience as an international traveller, I have never had a worse experience at a hotel at this price point.
My husband and I wanted to try this hotel because it proposed thermal baths and various treatments. We booked a “villa” with a small thermal pool, costing us 4000 TL (approx. £180) per night. However, we ended up with an apartment with a dirty floor, two complementary bottles of water, a broken shower, and a thermal pool with dubious water at a tepid temperature. This was shocking, since for about 500 TL one can get a similar appartement with an integrated hammam. We decided to check out immediately and ask for our money back. We explained the situation very clearly, but the hotel management were utterly intransigent. They offered us a downgraded room (worth about 1000 TL per night) and a single “complementary” massage (only 30 minutes, I had to negotiate to get a full hour) or a family spa voucher. This was totally unacceptable, as none of this equaled the amount we had already paid.
After much hesitation and negotiation, we ended up staying at the hotel, since we weren’t getting our money back. The room we got was a major downgrade and everything in it was dated and lacklustre. The massage itself was amateurish and not worth the money we had already paid.
All in all, our stay at the Safran Hotel was pretty terrible. I was really shocked at the poor hospitality, intransigeance, and general unwillingness to recognize the hotel’s shortcomings by management. In Turkey, 4000 TL is a significant amount of money and I really feel sad for the Turkish people who save up to stay at this hotel because it really is unreasonably priced for what it offers.
I emphatically urge everyone to avoid this hotel. The thermal houses down the street, public baths, and the Park hotel across the street are all much more reasonably priced and offer more in terms of services and amenities.

Awful hotel

What a poor hospitality this hotel shows from the food served, always being scarfed on basics, to yelling administration (!) speaking no English at all, dirty rooms, house cleaning that you never get done, had to call four times before they showed up just to change the towels, without even cleaning the room or a bathroom. The canteen serves dessert but no tea; whereas the lobby cafe serves tea and has nothing to offer for a snack. The lightning system is not functioning well, it is always gloomy to dark, probably saving on electricity. Could not wait till the four-day-paid vacation was off. I would not recommend you to come here, as the hotel is not client-oriented at all!!!

I would not recommend this hotel!

I liked this hotel because the thermal waters were medicinal and the staff were friendly also liked their meals. However, I would like to plant the area around the hotel. I would like to see the green sea at least if we cannot see the blue sea.

My thoughts about this hotel

Hotel have almost 400 room and it is located in a large area so you can walk around for fun. It has closed and open pools. Sauna, mud bath, salt room and vapor room are very effective. If you want to go for fun and spend time with your family or friends, there is worth its price but if you go alone you may be bored.

Hot water

It was a pretty relaxing vacation. Customer service and staff was always nice to us. The hotel has a warm and modest environment, specially a good option for families. Besides, you may choose room or villa accomadition, facilities are all the same but villas are cool.

Worths to try

The hotel was nice the pools and spa but the food was not at all good and we had to pay for lunch. At dinner time there was not enough place for us to sit which was a real negative for us. At night There was a fire alarm but the alarms in the rooms did not go off. A real safety issue. No staff member came knocking on doors to make sure everyone was up. 

Safran Thermal Resort

Main amenities of the hotel

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment