Imagine Istanbul – Sultanahmet

Dear Anastasiia,

Thank you very much for taking the time to share your experience and for your wonderful feedback!

It was a pleasure to host you. We are especially pleased to hear that you enjoyed your stay, as well as that you were pleased with our location, service and the work of our team. Your satisfaction and comfort are our top priority and we are delighted to know that you enjoyed every moment of your stay, and we have been very pleased to pass on your encouraging comments to the rest of the team on your behalf. Your comments are a great motivation for us and we will certainly be sharing your kind sentiments with our team.

We look forward to welcoming you back to our beautiful hotel and bringing you the very best of our world-famous Turkish hospitality together with our team.

Best regards,

Imagine Istanbul - Sultanahmet Team

Dear Sergey,

Thank you very much for taking the time to share your experience and for your wonderful feedback!

It was a pleasure to host you. We are especially pleased to hear that you enjoyed your stay, as well as that you were pleased with our location, service and the work of our team. Your satisfaction and comfort are our top priority and we are delighted to know that you enjoyed every moment of your stay, and we have been very pleased to pass on your encouraging comments to the rest of the team on your behalf. Your comments are a great motivation for us and we will certainly be sharing your kind sentiments with our team.

We look forward to welcoming you back to our beautiful hotel and bringing you the very best of our world-famous Turkish hospitality together with our team.

Best regards,

Imagine Istanbul - Sultanahmet Team

Dear Viktoriia;

Thank you very much for your valuable time to share your experience and for your wonderful reviews about your stay in Imagine İstanbul.

It is an honor to hear such as wonderful comments you shared about the level of service which you received. We are delighted to learn that you have enjoyed every single moment of your stay and your motivating comments were shared with the rest of the team on your behalf with great pleasure.

We look forward welcoming you back soon for another splendid experience and provide you with the very best of our internationally recognized Turkish hospitality together with our team.

Kindest Regards,

Imagine İstanbul - Sultanahmet Team

Dear Alexander, We would like to thank you for taking your precious time to share with us the details of your recent experience at Imagine İstanbul and your wonderful reviews. We are delighted to learn that you have enjoyed your stay and your motivating comments were shared with the rest of the team on your behalf with great pleasure. It is an honor to hear such as wonderful comments you shared about the level of service which you received. We are very sorry about the negativity you experienced. Unfortunately, there are a lot of hills in the old city area. We look forward welcoming you back soon for another splendid experience and provide you with the very best of our internationally recognized Turkish hospitality together with our team. Kindest Regards, Imagine İstanbul - Sultanahmet Team

Dear Vladimir,

Thank you so much for your wonderful reviews!

It was truly a pleasure hosting you. We are especially happy to hear that you enjoyed your stay and you are satisfied with the service of our property.

We hope to welcome you back again soon!

Warm Regards,

The Imagine Istanbul Team

Dear Tatiana; Thank you for taking the time to review your experience at the IMAGINE ISTANBUL- SULTANAHMET. We are thrilled to learn that you had an exceptional stay with us during your recent visit to Istanbul and proud to hear that you would most probably choose our hotel for your next visit! We are pleased to note that the cleanliness and general aspect of our modern Hotel were up to your expectations. We are particularly satisfied that our team were professional, obliging and friendly, as well as making you feel comfortable during your stay with us. In the meantime, we all hope that you may return very soon. Sincerely ; Imagine Istanbul - Sultanahmet Team

Dear Shakhlevish; Thank you for taking the time to review your experience at the IMAGINE ISTANBUL- SULTANAHMET. We are thrilled to learn that you had an exceptional stay with us during your recent visit to Istanbul and proud to hear that you would most probably choose our hotel for your next visit! We are pleased to note that the cleanliness and general aspect of our modern Hotel were up to your expectations. We are particularly satisfied that our team were professional, obliging and friendly, as well as making you feel comfortable during your stay with us. In the meantime, we all hope that you may return very soon. Sincerely ; Imagine Istanbul - Sultanahmet Team

Dear Elena; Thank you for taking the time to review your experience at the IMAGINE ISTANBUL- SULTANAHMET. We are thrilled to learn that you had an exceptional stay with us during your recent visit to Istanbul and proud to hear that you would most probably choose our hotel for your next visit! We are pleased to note that the cleanliness and general aspect of our modern Hotel were up to your expectations. We are particularly satisfied that our team were professional, obliging and friendly, as well as making you feel comfortable during your stay with us. In the meantime, we all hope that you may return very soon. Sincerely ; Imagine Istanbul - Sultanahmet Team

Уважаемый(ая) Evgenii,

Благодарим вас за ваш отзыв. Нам очень жаль, что ваше пребывание не оправдало ваших ожиданий.

Мы старались сделать ваш отдых максимально комфортным — предложили вам номер в основном здании, как только вы сообщили о проблеме с шумом. Также, во время завтрака вы выглядели довольным(ой) и отметили, что всё в порядке.

Тем не менее, мы сожалеем, что шумоизоляция всё же повлияла на ваше впечатление. Ваше мнение очень важно для нас, и мы обязательно примем меры для улучшения качества проживания.

Надеемся, что в будущем у нас будет возможность подарить вам более приятный опыт.

С уважением,

Imagine Istanbul - Sultanahmet

Dear Evgenii,

Thank you for taking the time to share your feedback. We are truly sorry to hear that your overall experience did not meet your expectations.

While we were glad to offer you a room change to our main building and noticed that you seemed satisfied during breakfast and your interactions with our team, we regret that the issue with sound insulation impacted your stay.

Please know that we take all feedback seriously and will continue working on improving our guests' comfort. We truly appreciate your visit and hope to have the chance to welcome you again for a more pleasant experience.

Warm regards,

Imagine İstanbul - Sultanahmet