Name: Carib Club
Address: No.22 Carib Club Drive, Long Bay, Providenciales, Providenciales, Providenciales, 0000, Turks and Caicos
Rating: 6

Air conditioning

Smoke-free property

Garden

Terrace

All Spaces Non-Smoking (public and private)

No elevators

Reception desk

General

Non-smoking rooms

Fridge

Family room

Cable TV

Hairdryer

Shower/Bathtub

Shower

Linens

Toiletries

Rooms

Iron

Services and amenities

Coffee/tea for guests

Microwave oven

Kettle

Meals

Free Wi-Fi

Internet

Car rental

Transfer

Spanish

English

Multi-language staff

Languages Spoken

Hiking

Fishing

Recreation

Free parking

Parking nearby

Parking

Beach/pool towels

Next to the beach

Pool and beach

Diving

Cycling

Snorkelling

Sports

Family/Kid Friendly

Kids

Skiing

Ski school

Winter sports

Location

At the apartment

Room amenities

Providenciales International Airport

North Caicos Airport

Carib Club

Providenciales

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Before I begin, I must say that I'm not typically a complainer about hotel stays.  But I had to inform my fellow Tripadvisor passengers about this one.

Booked a 1 night stay via Hotwire.  Yes, this was a blind reservation with Hotwire.  However, the features in the listing were not honored for this stay.

The day before our arrival, we drove by the "apart-hotel" office to see the property and a typical unit.  At nearly 430pm, there was no one there and the office door was locked.  Apparently, a real estate company downtown manages these units in addition to other properties in Providenciales.

From the outside of the neighboring multi story condo building, we thought we'd be placed in the facility near the apar-hotel office.  We didn't feel comfortable, since the grounds were very messy and the location was in the middle of no-where.  When we contacted Hotwire, they said nothing else was available during the holiday week and we should stay to ensure we had a place to sleep.  They assured us that they would take care of us after our stay.

Well, check-in was at 4pm the following day and no-one was at the "apart-hotel" office at 4 or even 415pm.  When we returned closer to 430pm, the office was open and I approached two women to check in.  I was immediately told that there was an issue and the unit that we were supposed to get didn't have air conditioning as of that morning.  No one could fix it on such short notice.  But they still wanted to show it to us.

We paid for a condo style unit with golf course views, beds for 3 people and air conditioning.

Well, the building we had thought would be the one, was not.  Instead, they took us to a multi-family house in a wooded area not at the golf course at all.  And there were no views either.

The first unit she showed us didn't have air and they offered to open windows for us.  We said no and they proceeded to show us a 2nd unit that had air, but no bed for my teenage son.  They offered to make up the couch for him.  Again, we said no.

Finally, they showed us a 3rd unit in building 7.  Air worked and there was a sofa bed.  We did't pay $350/night for a room with a sofa bed, but we had no choice.  We also remembered that Hotwire promised to take care of us following our trip.  The ladies also subsequently made up the sofa bed with a mattress from the other room to make it more comfortable for my son (thus, the reason I provided 2 stars for customer service).

WiFi Worked fine, as advertised.  But the TV didn't since they didn't provide us with an HDMI cable.

Shortly after they left, the room really began to smell of cigarette smoke.  This was supposed to be a smoke free experience.  Apparently, someone next door must have smoked and they sprayed disinfectant around to minimize the order when they showed us the unit for our approval.

Finally, there was no smoke detector in apartment 7D. The only detector we found was unattached and non-working inside the entrance to the multi-family building.

We suffered through the evening (see photos) and contacted Hotwire right after check in and once we returned.  They would do nothing except offer us a small credit of $25 for a future stay.

I will never use HotWire and most importantly, never stay at Carib Club again.

A disaster from the Beginning - Stay Away from Carib Club

Stayed 1 night at USD $142 (including all taxes and $45 cleaning fee). $40 taxi from airport. This is essentially a room and ensuite bathroom in an apartment with owner living on second level. Shared kitchen. Balcony out the back. Building had lift. No issues with room or Wifi and this was the cheapest by far I could find in Provo. Modern apartment. Location makes it very tough however if you do not have your own transport (5 min drive or 1 hour walk to Grace Bay). Only food option is to order in delivery. Owner dropped me into Grace Bay the next day which was appreciated. Clean and comfortable option but own transport required in my view if you elect to stay here.

Carib Club

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