Protea Hotel by Marriott Kampala

Name: Protea Hotel by Marriott Kampala
Address: 4 Elgon Terrace, Kampala, Kampala, Kampala, 9421, Uganda
Rating: 7.6

1.6 kmfrom the city center

from RUB 12,643

Very good

313 reviews

7.6

S1972YSelaineg

Over-the-top welcome! I have stayed at Protea Kampala several times and had a good to exceptional experience. The reception staff always call me by name. The breakfast is next to none. And, in general, the restaurant and bar serve the best, most highly diverse food. Traveling alone as a single 'senior' woman, I always feel safe and welcome at the Protea Hotel. It is in a great area of Kampala, and the courtyard/restaurant is very inviting and beautiful. The bathrooms are large and well-appointed, and everything works. The beds are comfortable, and the desk area has all the outlets needed. The thing that stands out is the service! The staff makes a big effort to make guests feel welcome (being a Marriott Rewards member gets special attention). I have hosted lunches for Ugandan university students a few times, and the students loved the experience. The staff makes these young Ugandans feel welcome, and that is not always the case at other hotels. On my last visit (Feb. 2024), the welcome package waiting for me in my room was beyond anything I've experienced at a hotel. It included a bottle of wine (the kind I'd ordered the last time I was a guest), chocolate-dipped strawberries, and a chocolate picture frame with my photo in it. (See photo.)

Popular amenities

Free Internet
Transfer
Parking
Suitable for children
Swimming Pool

Location

Entebbe International Airport • 35.3 km

Available rooms

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Location

4 Elgon Terrace, Kampala

Airports
Entebbe International Airport • 35.3 km

Description of the hotel

Location

Want to take a rest and explore the city? Hotel «Protea Hotel by Marriott Kampala» is located in Kampala. This hotel is located minutes away from the city center.

At the hotel

Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, you can park in a parking zone for free.

Specially for tourists who travel by car, there’s a parking zone. The following services are also available for the guests: a spa center and a doctor. Guests who love doing sports will be able to enjoy a fitness center. You will find these entertainment amenities on the premises: a barbeque area.

Swimming fans are going to enjoy an indoor pool and an outdoor pool. In the hotel, you can arrange a business meeting, a board meeting, and even a job as there is a conference hall and meeting and presentation facilities. The tour assistance desk of the hotel will help you book an excursion. If you want to make your journey even more comfortable, you can order a transfer.

Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English and French.

Room amenities

Here’s what you’ll find in the room to have a rest after a long day: a shower and a TV. The room equipment depends on its category.

Facts about the hotel

Type of electrical socket

Type G

240 V / 50 Hz

Number of rooms and floors

70 rooms, 4 floors

Services and amenities

General

Shopping on site
Computer
Air conditioning
24-hour reception
Elevator/lift
Smoking areas
Currency exchange
Smoke-free property
Security guard
Newspapers
Ticket assistance
Garden
Television in lobby
Fire Extinguisher

Rooms

Room service
VIP room amenities
Cable TV
Hairdryer
Flat-screen TV
Shower/Bathtub
Shower
Wardrobe/Closet
Linens
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Services and amenities

Iron and board
Ironing
charged separately
Luggage storage
Laundry
charged separately
Safe-deposit box
Concierge services
Dry-cleaning
charged separately
Luggage storage
Wake-up service
Iron

Meals

Bar
Breakfast
Restaurant
Restaurant (buffet style)
Kettle

Internet

Free Wi-Fi

Transfer

Shuttle
charged separately
Car rental
charged separately
Airport transportation
Transfer services

Languages Spoken

English
French
Multi-language staff

Tourist services

Tour assistance

Recreation

Barbecue grill(s)

Parking

Parking
Parking nearby
Free Parking on Premises

Pool and beach

Indoor Pool
Outdoor pool
Beach/pool towels

Business

Business center
Event facilities
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Golf course
Fitness facilities

Beauty and wellness

Doctor
Spa
charged separately
First Aid Kit

Kids

Babysitting and childcare

Pets

Pets Not Allowed

Health and Safety Measures

Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests
Contactless check-in and/or check-out
Additional measures against COVID-19

Conditions of accommodation

Check-in and check-out

Check-in
After 14:00

Check-out
Until 11:00

Early check-in / late check-out

Early check-in / late check-out is possible
You must specify the price

Transfer

Airport
56 USD

Conditions of accommodation

Check-in and check-out

Check-in
After 14:00

Check-out
Until 11:00

Early check-in / late check-out

Early check-in / late check-out is possible
You must specify the price

Transfer

Airport
56 USD

Additional information

Front desk is open 24/7.

You'll be asked to pay the following charges at the property:

A tax is imposed by the city: USD 2.00 per person, per night

Payment

In the hotel

In cash in the currency of the hotel — UGX
By card

On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.