Name: Hotel Marilen
Address: Podyna Srteet 208, Bukovel, Bukovel, Bukovel, 78592, Ukraine
Rating: 4

24-hour reception

Heating

Terrace

Express check-in

General

Non-smoking rooms

Room service

Family room

Rooms

Iron and board

Laundry

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

English

Languages Spoken

Hiking

Recreation

Cycling

Sports

Sauna

Beauty and wellness

Location

At the hotel

Hotel Marilen

Bukovel

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I was there twice. Last year and just a few days ago. Everything is very good and I will back for sure. You can eat traditional food or pizza, drink mioducha or whisky.  The slope is about 7 km and taxi costs 80 HRV. Every day the room is cleaned. There is free wi-fi and parking.

Very good food, very nice servis and good location.

This was my first visit to Bukovel and maybe when you are used to service in West part of Europe it looks really strange when nobody is smiling at you when you enter the hotel for first time... Angry faces, poor english, no possibility to pay by card and cheap breakfast... The biggest advantage is price, possibility to have sauna and nearly normal place for eating in the first floor of neighbour building. Hotel has "ski room" that is so tiny that fits probably only half of equipment of visitors (if you want to have dry ski shoes next morning you have to fight for heating pipe ), but they also have a ski rent and service downstears - this was an advantage for people who had problems with bindings. We used sauna (you have to pay extra for it- 10 eur/h for 6 people) every evening- just you have to order it in advance. Also "super market'" is located near by- this is huge advatage keeping in mind that you can't drink tap water- it is poluted by sewage almost everywere in Bukovel. If you take a risk you will have diarrhoea for few days (this happened to some people from our crew). Hotel rooms are like in a village - wood is every where, but they are o.k- enough space, all needed aminities. What was surprising- WiFi connection was working in high speed- this was one of few nice surprises.

I couldn't get rid of the feeling I wasn't welcome here...

we were a group of ~10, visited for the new year celebration.
good: 
- we had a good time in the new year's night, food and music of our choice.
- good location, near the Bukovel center
bad:
- expensive
- food was served randomly
- portions were very small (ordered 3 portions of ribs and got 5 ribs on a plate for all 3, same for the potato side dish) - see the picture
- rooms are not like in the photos, the couch for 2 people was very small and not like in the pictures
- hot water smelled like sulfur and rust
- poor breakfast
- power outages every day
- no hot water in the new year's eve

mediocre experience

Everything about our stay at Marilen Hotel was awful from reservation to after check-out. 

Overall, it was difficult to almost impossible to communicate in English with the hotel before and after our stay. We would get replies back in Russian or incoherent English. 

Firstly, the price on Booking.com was not out final price since we would have to pay one third in advance via third party provider, i.e. Western Union. Due to exchange rate and fees to Western Union, we ended up paying 8% more for our stay. When mentioning this and asking for another solution, we were told that it would be cheaper if we picked another hotel. That is the level of service. 

Upon check-in late in the evening after a long day, we were then informed that we could only pay in cash. We asked to pay the next day when we had been to the ski area as there were no ATMs nearby. The next afternoon when we returned with cash, we were impatiently told by the lady in the reception that they were afraid we had left (even though all our things were in our room) and she was more interested in making sure all the money were there than showing any sign of understanding or empathy. Super impolite attitude. 

The rooms do not match their pictures. The WiFi in our room was there but slow. The walls were super thin and you could everything going on in neighboring rooms and the hallway. The shower took FOREVER to have hot water. It would sometimes change to either scolding hot or cold. Only one light by the mirror and very dark inside the shower. There was also burn in the carpet from a flat iron. You could smell the kitchen in our room on the third floor at all times. 

The breakfast was just awful and unappetizing. More than one type of fish "stuff" for breakfast. Just impossible. Pitchers with water and old apple pieces. Not apple juice - basically old apple water. Cheap chewy cereals. SUPER hard boiled eggs with grey yolks. No coffee - only instant coffee. Not a single item in the breakfast buffet was appetizing. You would rather skip breakfast and ski on an empty stomach. 

Do not forget anything in the hotel. They will not help you get it back or it will be impossible to communicate with them. We forgot a winter vest with a furry hoodie and never heard from them. We wrote them several times (even though a local friend) but never managed to have them help us get it back. 

Just pick another hotel and have a better stay in Bukovel.

Hotel Marilen

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General

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