Name: Kseniya
Address: vul. Zhvanets'ke shose, 3, Kamianets'-podil's'kyi, Khmel'nyts'ka oblast, Ukraine, 32300, Kamianets-Podilskyi, Kamianets-Podilskyi, Kamianets-Podilskyi, 32300, Ukraine
Rating: 6

24-hour reception

Smoke-free property

Heating

Express check-in/check-out

Terrace

Private check-in/check-out

All Spaces Non-Smoking (public and private)

General

Bridal suite

Non-smoking rooms

Room service

Family room

Rooms

Accessibility features

Accessibility

Laundry

Safe-deposit box

Concierge services

Luggage storage

Services and amenities

Breakfast

Breakfast in the room

Restaurant

Packed Lunches

Meals

Internet access

Internet

Transfer services

Transfer

Russian

English

Polish

Languages Spoken

Parking

Swimming pool

Pool and beach

Meeting and presentation facilities

Business

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the hotel

Kseniya

Kamianets-Podilskyi

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We stqyed one night in a 2-room apartment, it was decent at this price, although, of course, one cannot expect miracles. The beds and lining were good, bathroom - not so well equipped. Location is convenient, just 5 min walk from the Castle and 15-20 min walk from the city centre. Breakfast (not included in the price) was decent. Coffee could be much better :-)
Ми зупинились на одну ніч у 2-кімнатному номері, досить пристойному для його вартості. Звичайно, ми не чекали чогось особливого - його там і не було :-) Проте, ліжка дуже комфортні, постільна білизна - хорошої якості. Ванна кімната обладнана не дуже добре.
Зручне місце розташування - до замку 5 хвилин пішки, до центру міста 15-20 хвилин. Сніданок (у вартість не входить) - пристойний. Кава могла бути набагато кращою :-)

Good location, responsive staff. Гарне місце розташування, приємний персонал.

Due to changes in our plans we happened to drop in to Kamyanets-Podilskiy (KP) during public holidays in Ukraine, when each more or less decent place I knew was fully booked. This was how we ended up in Xenia, with no prior booking or much research. Some tourist group cancelled their trip, and we were offered a semi-lux for ca USD40 per night, all better rooms being taken.
 
HOTEL
 
The complex is bigger than it seems from the outside. It has lots of corridors and stairs (many of those were unnecessary), and was easy to get lost in. From time to time we took the wrong turn until we finally learnt our way out.

It is very popular with large tourist groups, especially from Poland. The walls and the room doors are very thin and not sound-proof, so it gets noisy when the hotel is full.

There is a swimming-pool and sauna, but we didn’t have time to check them.

LOCATION 

Excellent location on Zhvanets highway is perhaps the only indisputable advantage of Xenia.

The Old and the New Fortresses – top attractions of KP – are nearly right behind the corner; in a few steps’ walk. Xenia is also easy to find, if you drive either from Chernivtsi or from Ternopil/Borshchiv: the road to the Old Town passes by the hotel, and there are signs guiding to it. 

Side note: passage via the Old Town of KP is closed to cars daily from 10am till 6pm. I was in KP four times this year only, and three times private cars and taxis were driving through easily, despite the road sign restrictions, while on the latest visit this June it was no longer possible – there were vertical bars preventing car entrance. 

ROOM

The room was rather spacious, consisting of two parts: large bedroom and smaller hall with wardrobes and a tea-table. If it weren’t for wild décor in bright red and pink, the room could have even been cosy. It had a small balcony overlooking the side street with some private houses on it. There was a TV in the room, but no fridge let alone mini-bar, and no A/C. 

Two beds were joined to imitate a king-size one. They had two separate mattresses, very bad ones; I tumbled a lot to find a place where the springs won’t stick into my back. Together with the noise from the hotel guests it made night sleep too far from good.

When I first saw the bathroom I thought they have initially forgotten to establish one in the room and when discovered this, decided to remove one wardrobe to make a bathroom instead. It was unbelievably tiny and narrow! I doubt a bigger person could freely turn in it. And I could only use a sink and a toilette if I placed my body along the room, i.e. athwart each of the facilities. But at least everything was clean and functioned properly. Hairdryer and limited toiletries were available, but no bathrobes or sleepers.
 
Free wifi was only at the reception and in the restaurant, but not in the rooms.

RESTAURANT

The in-house restaurant is huge, but most of its halls are used only during the banquets and weddings. Normally just one, most distant, hall is open to the guests. It has separated spaces with tables for 2-4 persons along one wall, and larger tables for big groups along the other.    

Here comes the worst part. Waiting staff is extremely slow and absolutely non-attentive! All guests, us including, were hopelessly waiting for HOURS (this is not an exaggeration) to be noticed and at least brought the menus. The orders were not put down but remembered, and often wrong or incompletely. More time was needed to see the bill, and it was nearly impossible to get change. 

Breakfasts were not included, but could be chosen between several sets, none of each was rich enough. And the waitress never mentioned which set wasn’t available until we ordered it. It was the first time ever in my life that a simple breakfast in a tourist hotel took hours to get (and a few minutes to eat).      

So even though the cuisine in this restaurant was quite decent (we made a mistake of having a dinner there on the night of arrival), I strongly advise to avoid it at ANY cost! Unless, of course, you came to KP to spend most of your time in the restaurant of Xenia hotel. But trust me, there are better things to do in town. 

KP downtown is in a short walking distance away, and you will find many good restaurants there, with better food and faster service. Although in principle, don’t expect top service in spoilt touristy KP.     

SERVICE

Housekeeping is done by request only. We had a short stay and decided to give it a miss.

Reception staff was not smiling, but quite accommodating.

Waiting staff in the restaurant should be fired. They make more harm than good to the place. 

PARKING

Free guarded parking is in front of the hotel. Spacious enough, but some places were permanently taken by the broken cars that never seemed to move.

One night it was entirely occupied by a wedding party held in the restaurant, and I had to leave my car on a dodgy narrow side street, under the room balcony. The guard promised to call when the parking would be cleared off the wedding guests’ cars, but never did.    

Recommended?

I remain mixed about this hotel: all its benefits were totally neutralised by its downsides.  

If budget and location are your decision-making criteria and you can not find a better place in KP, give it a try. But forget they even have a restaurant!

Forget they have a restaurant!

Xenia hotel tried since the very beginning to make our stay miserable and 
succeeded. 

CLEANLINESS

On arrival, after passing through the seemingly spotless 
reception, I came to realize that the floor of my room was dirty (wasn't washed after the previous guests), so were the stairs leading to it. The working desk was dirty as well. After my call, few minutes later a cleaner came yet to the wrong room, so I had to 
direct her from the corridor [do never accept rooms that start by 4X, 
they're basically in a barrack or a former barn]. In my room I had a 
disgusting painting of a nude woman posturing on the wall, I removed it. 
Vulgar and tasteless. 

INTERNET

Second, after the cleanliness, Internet in this hotel didn't work AT ALL! It only worked at the reception and near the administration and that's it. 
I was shown many rooms and in neither of them was able to connect.

BREAKFAST

Third, the so called breakfast was one of the most horrible experiences I 
ever had at a hotel. Firstly, it operates only till 10 AM so good luck with getting any rest if you're here on vacation, while opening at 8:00 which is still too late for people leaving early or for work. Truth is, they start removing the food already at 09:30 and won't bring it back unless you shout or tell them specifically what's missing. Eventhough it's a buffet, there is a woman stands next to you saying "you can take only one mini sausage"!

The second room where i was moved due to poor internet connectivity was dump and again the bathroom wasn't clean. No word of internet either. It was ridden with mosquitoes such as the rest of the hotel and no one seems to be doing anything about it. 

Finally, to top it all, on our last day they started drilling works in the hotel at 10 AM 
meaning it was impossible to sleep (we decided to skip the breakfast and finally
get some sleep). 

All in all, even if this is Ukraine - a fairly clean country no matter the price range - this experience reminded me of my strolls of Nepal or Africa where nothing seems to work and nobody seems to bother. Everything that could go wrong at this hotel in fact did and the staff is helpless in resolving the issue. They're living "по накату" as 
we'd say in Russian. AVOID.

Remote location

The only positive thing but which could be negative at the same time is the 
proximity to the fortress. Then again, it's a 30 walk into town and marshrutkas don't run that frequently, so see for yourself. Good covers although linen is on naked mattress. Store working till 22:00 near the hotel.

Kseniya

Main amenities of the hotel

Available rooms