Cosmopolit Hotel

We were there in January 2019 and I think we were the only guests there ! The 310 room was very nice and clean, but the pictures are a bit nice. But still absolutely in order and according to the price. When we arrived on the first evening the credit card system did not work and so we had to pay cash. But this happens all over the world ! In the room everything worked perfectly ! Only the television program I did not understand completely but since we did not intend to see TV anyway is that to get over. The room was very clean and absolutely perfect. The staff were all very friendly and helpful. As we were the only guests in the hotel we were asked if it was okay to have our breakfast in the room which we also enjoyed. It was served punctually and very extensively. However, it was a little awkward to eat without a proper table. So the next morning we decided to have breakfast in the restaurant. It was a little bit unpleasant for me since I had to determine that we were still the only ones and for it 3 coworkers were locally. But not a second would tell us that we were annoying. Quite the opposite, we would be supplied like kings. Even when we wanted to have a warm meal around 22:30 it was completely normal for the friendly staff to prepare a great meal for us. And that although they already started to cover the tables. This hospitality and this service are already worth 4 stars! Even if we asked small things or questions about the internal telephone to the reception or ordered it never takes longer than 5 minutes and everything was done to our complete satisfaction. A great holiday in Kharkiv and the hotel had a big part in the fact that we felt very well there. We will gladly come back !