If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for buffet breakfast: UAH 140 for adults and UAH 140 for children (approximately)
Self parking fee: UAH 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Payment
In the apartment
In cash
By bank card
In the currency of the apartment — UAH
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru