Name: Park Hotel Switzerland
Address: Soborna Street 51, Rivne, Rivne, Rivne, 35307, Ukraine
Rating: 7

Air conditioning

24-hour reception

Smoke-free property

Heating

Newspapers

Terrace

General

Non-smoking rooms

Room service

Rooms

Ironing

Laundry

Safe-deposit box

Shoe shine

Services and amenities

Breakfast

Breakfast in the room

Restaurant

Meals

Free Wi-Fi

Internet

Transfer services

Transfer

German

Russian

English

Italian

French

Polish

Languages Spoken

Tour assistance

Tourist services

Barbecue grill(s)

Karaoke

Hiking

Fishing

Recreation

Free parking

Parking

Private beach

Next to the beach

Pool and beach

Event facilities

Fax and copy machine

Business

Massage

Steam room

Beauty and wellness

Pets allowed

Pets

Location

At the hotel

Park Hotel Switzerland

I go Switzerland for my business work. One day I see and go this hotel. Her facilities was awesome.i am there in 2 nights. It's was awesome hotel ever I seen our whole life.if you have time I say please go that hotel.

I stayed in this hotel during one business trip and I took an upgrade to be in the deluxe suite (last floor). 
Globally the hotel is good and gives an excellent vue to a beautiful lake (very romantic ;)). Beware not all employees could speak English...

Pros: 
- good location (quiet countryside and very beautiful view) few mn away from Rivne
- good bathroom and bathtub
- big suite 
- free wifi 
- a sauna
- Karaoke 🎤 

 Cons:
- Karaoke very loud (so ask for a quiet room else you'll not be able to sleep)
- I think there was no elevator
- room cleaning is not done even when I put the door-sign (each day had to ask for it again)
- pillows were not confortable 
- breakfast should be chosen a day in advance by filling a document and honestly not good at all (a lot of fat)
- I didn't like food because it was too much fat even when I ordered fish filet :)

Note: if you liked my comments and/or pictures please click on "Helpful"
Si mon commentaire et/ou mes photos vous plaisent, cliquez svp sur j'aime 👍🏻 

Rivne

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Best Hotel ever

Great view hotel but...

We stayed here for one night on our way from Kiev to Lviv as it was a long drive. At first glance, the hotel appears really quite nice and modern/trendy and it is in some ways, but there is something missing. The location was nice but random. My room was nice to be fair and very comfortable. A major downfall was the service though. We had dinner in the restaurant and I'm not joking when I say it was the worst service in have ever had in my life. We waited over 2 and a half hours for some main courses in our group. There was one waitress who was actually nice and I felt sorry for her trying to do all the work as there was another girl at the bar and a man too and they were just obnoxious and arrogant and even blatantly rude when we expressed our dissatisfaction in a polite manner. Breakfast was decent actually. Would I stay again? No. Would I recommend this hotel? No. Would I recommend the restaurant? No.

Adequate for the night

the bathroom was great. the room service was too hospitalized as everyone else working at the hotel.

the lights is too little, the room was kinda dark.
. Hotel rooms are very clean and well provided with the basic things and supplies needed for the stay.


The bathroom was great

We had high expectations from this hotel because of 2 reasons - saw it in TV Show "The Bachelor" and saw the web-page as well as all public pictures. So I can claim that it's like a candy wrapper without a candy. The exterior of the hotel is good and then when you come inside you see many defects from being not "well cared about". The furniture is dirty and "tired from life". 
We've planned to stay here for 4 nights and had rented 2 rooms - deluxe and standard. So we have enough experience within this hotel in order to be objective and not to recommend it.
Everything has started when we did not get the baby cot to the room though I've called 2 times before coming to the hotel with the remind. There were no bathrobes in the room and when we've asked - they were brought "in a bunch" and I am still not sure if they were clean ...
The linens for a baby cot was not fresh. 
They do not clean the rooms. When we came late at night at the first day of staying we've were very much surprised with the carbide. So when asked the administrator told that they clean rooms once per 3 days ... and if the guest asks they do it more often. I've asked each day but no result. Only once with reminder the room was cleaned. We did not have even the toilette paper ... 
You should order breakfast at the evening for tomorrow and it is rather simple. They will bring it to you cold. 
Terrible wi-fi.
So something is really wrong with the service with this hotel and its operation. My assumption is - they are cutting costs, do not invest in it in order to keep it on a proper level and definitely pay low wages to the personnel which is trying to be polite but they are not professional.
They brought many excuses to us and even brought the bottle of champaign and fruits but this is not what we've expected. More than disappointed! Not recommended!

Candy wrapper without a candy :-(

My wife and I have stayed here 4 times previously and we have left reviews highlighting it as a good hotel. However this time around it has completely changed and gone downhill. We started staying here about 4 years ago at the time there were not many nice hotels to choose  from. 

However as I said this time it was terrible. Firstly the service is awful. Pretty much returned most nights to find the room not cleaned, towels not changed, breakfast plates still on yer table etc having to make calls at 12am to get them to fix this most nights was not acceptable. The room was never hovered once in our 9 night stay nor dusted nor surfaces wiped. 

The breakfast was ridiculous. They have now added a daily charge for room service and despite staying for 9 nights consistently asked for the money every morning despite us keep saying just add it to the room. The breakfast often arrived late and all but one occasion it was cold. They would bring something up, 5 minutes later bring your cutlery and then come back with the rest of your cold food, when I complained about the food being cold, they came up and collected it without saying a word, put it in the microwave (these were fried eggs) and reheated it and bought it back, can you imagine they didn’t even cook it again fresh.... 

It was also cold and snowy during our stay the hotel didn’t bother to clear the snow or grit the roads leading to people and cars struggling. The decor in the hotel needs to be replaced and the hotel generally needs maintenance, cracked floor tiles, AC not working, taps loose, tables stained, TV now has no English channels or music, mini fridge basically doesn’t keep anything cold, curtains let in the light, bedsheets too small for the bed. 

Generally apart from a couple of really nice receptionists the rest of the staff lacked basic customer service and it was evident that when we asked for anything they treated us like we were disturbing them. 

Overall the price doesn’t reflect the quality there are much better hotels at the same price point now or even slightly less. This hotel has a karaoke bar which seems to be very popular my view is that this is now the focus rather than the hotel and the rooms.

It’s such a shame to see this once great hotel being run like this now. We didn’t get any apology for anything that went wrong or wasn’t  right. We won’t be staying here again after being loyal customers they have blown it.

Very disappointing

Few years ago this used to be my favorite hotel in the area, often chosen as both road trip base and quiet getaway spot (please see my earlier review). 

But most recent stay was so terrible that I don’t think I’m ever getting back. 

I needed a place to break a long road trip, and Obariv came up as an option. Knowing that it’s a very popular banquet venue and since I was traveling in the middle of the wedding season, I deliberately called before booking to ask if there was any wedding planned and was told there was none. I also asked for the room, which was the farthest from the restaurant and karaoke bar (and even said, which wing), just in case, as I knew how noisy those could be.

Now, fancy my surprise when upon arrival, after many hours of drive by poor roads, I found that the hotel was crowded with wedding guests, and also that my room was right above the restaurant! But weddings are normally booked pretty much in advance, while my reservation was nearly last minute. 

Receptionists were totally helpless. Change of room wasn’t possible as the hotel was fully booked by the wedding, they said.  

I should have left immediately, but I was tired, it was late in the evening, and based on my previous positive experience, I decided to give them a chance. 

This huge mistake cost me a sleepless night and lots of nerves killed. 

The wedding didn’t go down at 10pm (as required), nor at 11 or 12. And not even well past midnight. I could hear all table-speeches, stupid games and loud music as if the entire gang partied in my bathroom. I understand this is an important event, and people can’t care less about anything else, but the staff should have honestly warned when I called. 

I found the room having signs of getting shabby now. And most surprisingly, the linen was tattered (please, see the pic), which is non-acceptable for this price range.  

To make things worse, I was given one of those adjourning rooms. And in the middle of the night drunken neighbors started to break into my room through these in-room doors. They failed at first attempt, and went away. Returned a bit later, and started again. At this point, I called the reception. The neighbors got quieter for a short while, and even left the room once again, so I could get some quick troubled sleep. But soon they returned and it started all over again, until I was forced to shout at them (which didn’t please me at all).  

I left the hotel early in the morning after nervous sleepless night and am never returning again. Dishonest and helpless staff, tattered linen and drunken environment is not my idea of what a good hotel is.

Park Hotel Switzerland

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