Name: Avalon Palace
Address: Ukraїna, Stepana Bandery Ave, 2, Ternopil, Ternopil's'ka oblast, Ukraine, 46002, Ternopil, Ternopil, Ternopil, 46002, Ukraine
Rating: 8

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

Private check-in/check-out

General

Bridal suite

Room service

Rooms

Breakfast

Breakfast in the room

Restaurant

Bottled water

Meals

Free Wi-Fi

Internet

Russian

English

Polish

Languages Spoken

Parking

Fax and copy machine

Meeting and presentation facilities

Business

Pets Not Allowed

Pets

Location

At the hotel

Avalon Palace

Ternopil

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We spent 2 days here while visiting multiple cities in Ukraine and this was one of the better hotels on our trip. The room was clean, service staff was pleasant, plenty of parking available and it was within walking distance of many beautiful sights in beautiful Ternopil. We could not complain about this hotel, even as Americans. I've stayed at worse hotels in America for more money.

Very nice hotel

I was here for 5 days last March. I had a very large corner suite with a large jacuzzi tub.
Room was very comfortable. Hotel restaurant was fine. In fact, i was there 1 night and there was a birthday party that turned into an engagement party and another night for a wedding, and since I was staying at the hotel, they let me enter to eat. I felt like I was part  of the celebration (yes, i ended up dancing with Ukrainians to their pop DJ music). i was always treated with respect and assisted as needed. One odd thing - a waitress showed up one night at 10pm with a glass of red wine that "You ordered, tak?" No, I did not. We laughed and said goodnight. Too bad not everyone has had such a positive experience. IN fact, Delta/KLM had lost my luggage 8 days earlier, and it arrived here in tact with nothing missing - had been dropped off by a courier while i was at work,

Sad to read all the recent negative reviews - change of management?

This hotel is lovely. Clean, bright, comfortable rooms, great location, and delicious breakfast. My only concern is that I left an item in my room and did not realize it until the day after checking out. I have tried to arrange to retrieve it - at my expense - however the hotel has been unresponsive to my request. 

Nice hotel but lost clothing

I spent the weekend there. The staff at reception not friendly. Shower was cold for two days. Very unprofessional. I recommend you stay away. Shower was leaking water all over floor. Mosquitos everywhere. I asked for the air-conditioning they said sorry they don't have battery for the remote control to switch it on with. Amazing this hotel has any good ratings.

Horrible service

A staff member knocked on our room at 10pm and told us to leave as room not paid for (which it was). They wanted cash immediately, or they would call police. I told them to call the police and shut the door.
Other than that service was poor, staff in the restaurant surly and the food was mediocre to bad.

Avoid this hotel

We did a reservation to the hotel 2 month before our arrival time and received the confirmation in the email. Arrived and had no rooms! When we arrived in the evening surprisingly the front desk lady told us that they give our 2 rooms that we booked to anther Guest and they reserved for us anther hotel out side the city center. They didn’t even apologize in the beginning and said that they tried to call us on the same day (which is not true, our phone was on and we didn’t receive any call). She said it is our problem now and she can’t do anything and refused to call the manager after we asked several times. We didn’t receive any compensations and they just didn’t care and were unfriendly like it’s our mistake. 
Don’t book this hotel as you are not sure that you will have a room at all! 

Avalon Palace

Main amenities of the hotel

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Meals

Internet

Languages Spoken

Parking

Business

Pets

Policies

Check-in terms and conditions

Additional information

Payment