Name: Al Massa Hotel Apartments 1
Address: 118 Street, Near Emirates Post, Al Ain, Al Ain, Al Ain, 19483, United Arab Emirates
Rating: 5

Air conditioning

Elevator/lift

General

Room service

Fridge

Family room

Cable TV

Shower/Bathtub

Toiletries

Rooms

Ironing

Laundry

Safe-deposit box

Dry-cleaning

Telephone

Iron

Services and amenities

Microwave oven

Meals

English

Arabic

Languages Spoken

Free Parking on Premises

Parking

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Al Ain Airport

Al Massa Hotel Apartments 1

Al Ain

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The apartments consists of 5 blocks. Quite large and huge great service in the time of check-in and check out.

I enjoyed the service and the stay too.  The Egyptian night manager or supervisor was great and very helpful. I loved the experience and for sure I will come back again and again if the management will give a special rates for frequent guests.

Thank u again 

Great apartment in town

Well my entire stay is fine, what i love the most is this near to the town of Al Ain and near to Al Ain Museum. 
Feature of the rooms is really need an improvements, the room was too empty that makes you bored to stay. 
Since we are in the modern era they gotta add an internet access in each room!

Old Apartment

The Hotel was lovely to look at and the room was great except the ensuite lacked cleanliness. The service of the staff was ok but not friendly at all.they weren't helpful at all . we asked for some suggestions of attractions to visit, but reception staff just said she had no idea. Internet was useless. I had to go to the building next door to use wifi.

Rooms are a good size, beds are good, service unfriendly, bathroom not clean.

The staff made us feel that we were a terrible inconvenience.  We had to ask for half the crockery and cutlery and when it was delivered the knives were all small paring knives. In general the apartment was very poorly kitted out.  The fridge didn't work although it was replaced fairly quickly once we reported it and there was a leak in the master bedrooms ensuite that was never fixed.  Although in a 3 bed apartment we had on 2 towels when we arrived and we had to request them when we arrived.  I would stay there again but would bring my own crockery, cutlery and pots and pans - treat it like a good quality camping exercise and all will be good.  The thing that amazed me most was the first day when they serviced the apartment at 5.30pm to the point of vacuuming and mopping the floors around our feet!!!!!!!!!!  The rooms were a great size and good location but....

Service was dreadful

I stayed in this apartment for a day and the service i received from the hotel was worst. I checked in at midnight with my family and cousins. First thing there was no internet at all in the apartment. When i compliant about it one person came and was searching for router in the room but couldn't find. There was no router placed in the room and he bring one which was not working. So we didn't get WiFi  during our stay. Secondly there was not even a single towel in the apartment for us to use, lights was not working in my bedroom, bed cover was full of dust which makes difficult for us to sleep and also i couldn't lock my room as there was no locking option. we couldn't use anything in the kitchen as it was very old and looks dirty. Hotel staffs need to make sure the room is well and ready before selling it.
Only good thing was the room was very spacious and we got late check out.

Al Massa Hotel Apartments 1

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Services and amenities

Meals

Languages Spoken

Parking

Kids

Pets

Policies

Check-in terms and conditions

Additional information

Payment