Name: Blue Bell Hotel
Address: Market Square, Belford, Belford, Belford, NE70 7NE, United Kingdom
Rating: 7

Smoke-free property

Garden

Terrace

No elevators

Reception desk

General

Accessibility features

Wheelchair Accessible

Accessibility

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Free parking

Parking

Event facilities

Business

Pets allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Belford and District Hidden History

Blue Bell Hotel

Belford

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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26-beds

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3-beds

30-beds

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32-beds

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39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

My stepmum and I had booked a table for 8pm and were finally led into the dining room. The waiter, James was not only the only person serving in the restaurant but also in the bar. A couple of other staff members were around but made no attempt to help. We heard a young lady on the staff tell him that she had called someone who was going to come and help but she never appeared.
The meal was very nice but uninspiring. Shop bought pâté sliced up, toasted sliced white bread and mainly pub style food, scampi and chips were good.
James was amazing - only 20 years old ad he was helpful, efficient, at ease talking to the diners and all in goid humour as he worked incredibly hard. The Blue Bell should be glad he was there as the evening would have a shambles without him.

Meal saved by brilliant service from a great young waiter

This hotel is an old building. It is quaint and cosy. If you are looking for clean lines and the modern minimalist look do not book here. However, if you like great value for money, comfortable beds and a decent choice of hot/continental breakfast then this is the hotel for you. We were charmed by the room we had and it's outlook to the village. The staff were welcoming, the bedding and towels pristine and the general atmosphere relaxing and enjoyable. We stayed in Berwick upon Tweed a few days ago at a Premier Inn for a substantial amount more for the night and found it somewhat lacking in comparison. Spend your money wisely and you will be pleasantly surprised 💙

Quaint and cosy

Stayed there whilst I was doing some temporary work the bedroom was dusty 
There was no hot water running ect 
 Best to avoid the bar and restaurant aswel the first time i went into the bar i witnessed a jack Russell urinate on the wall and the staff didn't seam fased at all by it

🙃😶😶

The rooms were beautiful, the hotel is old and listed but retained is wonderful character and charm. The staff were all friendly and welcoming. 
Breakfast was hearty and plenty of choice. 

Beds were really comfy and rooms were huge, there were 12 of us and they accommodated us really well so we had a bed each.

There was a cosy bar and a beautiful outdoor area out the back. 

Will definitely return.

Beautiful characterful listed hotel

We are just back from a 4 days stay at the Bluebell, and have to say we had a fantastic stay, we were there as a family and with our Cocker Spaniel Oscar and were made so welcome by the hard working  staff the breakfast was fantastic as was all the food, the room was nice and clean and comfortable. It’s a little dated but we loved it, free parking as well, we will return

Blue Bell is a lovely place in a lovely village

Popped in here for breakfast as the cafe we wanted to go was closed. 
Initially unsure as the 2 young people  I first spoke to were unsure if breakfast were open to non residents.  Able to speak to the manager and was more than happy to accommodate.  
We had our 4 year old with us and the manager was very helpful in providing different options for him that wasn't on the menu.
I got the veggie and my hubbie had the full breakfast. All the food was hot and tasty. It was basic but perfect for what we wanted and the pricing was average. Service was spot on.
The decor itself is looking tired but it didn't affect our experience. 

Hearty Breakfast 

The worst dining experience I've ever had.

Kitchen staff on the lagers, head chef/and or waiter (?!)  reheating bad cash and carry food, between pints and shouting.

Awful service, cold and damp restaurant, and terrible food. Sticky tables, floor...you name it... 

The decision to eat here was partly because of the extended Gluten Free options on the menu, and partly out of a wish to support Belford's establishments, while we stayed there a few nights for work. And also because I hadn't checked the reviews for the hotel - only looked for the restaurant reviews.

I ordered one GF starter (pate).  It came out with normal looking toast. I get pretty sick with eating gluten, to the point of throat swelling etc...so....checked if it was GF. The waiter was cross - no-one told me! Awkward stand-off for a while. Indignant, he said he'd have to go out and get some bread. Before heading out in search of the bread, he popped back into the kitchen for a bit of shouting at people.

After a short trip over the road to the Co-op, he hurried back through the restaurant. Toasted the bread. Brought out the starter a second time. Complained to me for a while to me about the cost of the GF bread. Amazing.

Turns out though, luckily, this extra cost could be offset, by not supplying any vegetables (contrary to the menu) with the main meal. Genius! For mains, I chose the Dry, Flat Chicken, with Squidged Haggis Top, Uncooked Whisky Sauce with Chips in Century Old Oil (comes with Invisible Greens).

My colleague had a vegan burger. Previously frozen, clearly shop-bought. Tiny portions, and he didn't get many 'whole' chips...just the dregs of the frier.

Blue Bell hotel, I really hope you can improve, and I'm sure the people in charge/staff could manage this, but it would require training/some help, as well as some investment. It is definitely in need. It would be lovey to see you succeed and bring more visitors to Belford, which is a lovely town, with lovely people. But for now, I would definitely warn people to avoid.



Really bad - food only

Very disappointing -Avoid at all costs ,    First   the staff  were  trying to be helpful but  were rushed off their feet trying to serve in the bar, the restaurant and serve guests and manage  reception etc , one poor person was trying to do everything and keep everyone happy

The room  was in the annex  so rooms in main building could be different  I don't know  . 
The room was cold  and felt damp. The pillows were like pancakes  flat and small, the bed  was uncomfortable and  you could feel the springs  . The quilt was thin and didn't  reach each side of the bed  ,the bed being 2 singles together, so if  one of you got under the quilt the other person would have no covers. We found a spare blanket which was torn, dirty  and ripped and very thin . We asked for a blanket or something and did get an extra quilt, so we had one each and  then finally a small heater for the room  which helped . The water was lukewarm only so no shower in the morning ( I know they said hot water can take a while to come through but waited for over 10 mins  and still only lukewarm )  and the shower leaked around the shower head, in reality the bathroom was too cold anyway . The blind  in the bathroom had a  hole in it too  
The radiator didnt seem to work either , I know its not winter but temperature outside was cold  last night and it was raining and with room feeling damp it was just a miserable experience 
 
The  bar was cold and did not feel welcoming and the lounge was the same  it was damp outside  and even just a small fire , even an electric flame, would have felt welcoming 

The ceiling on the restaurant must have had water through at some stage as there was a large  black damp patch clearly visible 
This morning the room where breakfast was normally served could not be used properly as they had had  a problem overnight and water was still dripping through the ceiling . This just shows that the place was run down and badly in need of repair and refurbishment

On the slightly better side the food we had was quite good and hot  , our breakfast was Ok too  but this is not enough to make us ever want to stay again 
Tables were sticky  and felt dirty because of that . The  cups were small with no saucers mugs would be better 

I feel sorry as the person who dealt with us  was nice and did her best 
We were booked for 2 nights and  were not prepared to stay a 2nd night and got a refund , and we were not the only ones  who left early today either 

We definitely would never  ever stay again 

Not Good - would not recommend  

The bedding was poor quality & mattress poor quality. Ensuite door would not close. Breakfast mediocre - poached egg hard as iron bacon. Very cold in room (annex) so requested a heater. Booked for 2 nights but got refund and left next day. Expensive compared with Alnwick Lodge previous night which was of high quality. Avoid Blue Bell. This am flood through ceiling in breakfast room. Heating did not work in annex radiator defunct. A other couple also left after one night instead of two night stay. 

Nothing worked. It was The Faulty Towers of Northumberland. Uncomfy beds. Outhouse room damp and cold had to get heater

Very shabby hotel. In desperate need of complete refurbishment   Drastic lack of staff so much so that the girl waiting on at dinner was doing everything, running the bar , taking payment waiting etc!  Training needed as she took my knife and proceeded to clean it on her not so clean t-shirt!  Breakfast took an age to come again due to lack of staff. I would avoid at all costs. Shame as it’s in a lovely location and could be superb if money was spent on it.

Blue Bell Hotel

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