Name: Rollason Wood Hotel
Address: Wood End Road, Birmingham, Birmingham, Birmingham, B24 8BJ, United Kingdom
Rating: 5

24-hour reception

Smoke-free property

Heating

General

Non-smoking rooms

Room service

Family room

Rooms

Iron and board

Ironing

Laundry

Dry-cleaning

Shoe shine

Luggage storage

Wake-up service

Services and amenities

Restaurant

Packed Lunches

Kettle

Meals

Free Wi-Fi

Internet

Billiards

Recreation

Free parking

Parking

Fax and copy machine

Business

Darts

Sports

Playroom

Family/Kid Friendly

Kids

Location

Hotel features

New Hall Mill

Birmingham International Airport

Coventry Airport

East Midlands Airport

Rollason Wood Hotel

Birmingham

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

After getting there with confusing of speaking to a receptionist on phone 3 weeks in advance if twin room was on 1st floor as myself and friend were disabled but could manage one flight of stairs, was told twin rooms were on second floor the receptionist on at the time went out of her way to help she upgraded us to a family room on ground floor free of charge. Even though we booked through booking. Com
She was also running the bar and doing the new bar meals thry started we had a evening meal from 6pm wasn't quite 6pm she was having her tea said I quickly eat mine and do yours said no take your time but still got up and do new it
Morning is a continental breakfast which was excellent for the price and a pre order of bacon balm if wanted for  £3  the lady in charge that night is a asset to the place and should I come this way again I would book again 

Excellent customer service 

For the price you pay this is a well run hotel.  Everything you need for a good night's sleep.   Bed, clean towels, decent pillows.  Plus a decent breakfast in the morning - tea, coffee, orange juice, toast, cereals, croissant and fruits.   

I mean, if all you need is a place to get your head down, this does the job

Perfect if all you need is a bed and breakfast 

Decent hotel - decent value, nice staff.

WiFi is a bit iffy - but for the value it is very good.
Location is central especially to the super mall close by - I’d recommend this to anyone on a budget or with a family.

Very nice location and service to boot.

Does that it says on the tin 

This is a nice place to stay for a great price.  Bed and linen were clean and comfortable, 2  pillows, breakfast included, WiFi and free parking.  Yes the place is a little worn, but the staff are friendly, the bar was well stocked and it was a quiet place to sleep the night. There were lots of available showers and toilets but shared, which is what you do in every pub and restaurant.   

I would stay again.

Good priced one night stay

I booked 5 days as I was on a course. I read terrible reviews but thought I’d give it a go. Parking is ok. Booking in and out no problem. The hotel is seriously outdated, dirty and a lot of safety hazards that I hope they are seen to. The room was freezing and not once’s cleaned in 5 days or bed changed, if you are at the front of the hotel it’s noisy from the main road. I would stay again but only if desperate.

Only stay if you can’t find anything else

Decor is old , walls peeling , smashed tiles,  wires on show , electric tripped and  the socket then woke us I'm the night making a high buzzing noise. 
Those were the least of the issues .
Doors slamming all night , people on the landings talking about drink and drugs (so not for families). Bedding and duvet covers smelly and stained and the rooms stank very strongly if nicotine even though there is no smoking posted all around. 
Breakfast was OK for continental, all found something to eat but no choice of a cooked breakfast like some pictures suggest. 
The 2 staff we did see were pleasant enough. 
There was a leak coming through the ceiling in the lounge/bar area and visible signs of older waterdamage on many of the other ceelings, that and the buzzing of the electric socket makes me question if the wiring is even safe in this place.
No curtains and broken window latch (was on top floor )
Was greeted on the stairs by a large pitbull and owner, so if your shy around dogs this isn't the place for you.
It's a real shame because the size of the hotel the fact it has onsite parking means this hotel really does have great potential to be something great if some money was invested into giving the rooms a full refurbishment and new bedding ect.

Gross

For a cheap hotel we got what we expected but on the other hand we do atleast expect drinking water all taps said not drinking water and there was no where we could get water once we arrived if we knew this before hand we would of got some bottle water but we just assumed they would have some. 
Also our no hot water for showers and the lock on door was broken 


Poor experience 

3  of us stayed in economy room. It was clean but very tired.  There were no curtains only blinds (so not much privacy. The communal toilet/shower also had no curtains. 
A bit noisy on main road outside.
TV did not work  and neither did the lamps above the bed.  Luckily we had our firestick and Good WiFi in the room 👍 
The sink in the room were both hot taps?? 
We ate in the restaurant, the Chinese was lovely! 
Breakfast was continental, which was ok, 
the staff were friendly. 



One night only 

Outdated, unclean, broken. 
Shelves hanging off wall with screws showing. 
Bed terrible 
Thin walls and no soundproofing in the floors and walls very noisy! 

Chinese is excellent 

Staff are nice 

Very steep stairs, it's one saving grace is it's cheap. 

I Wouldn't again ever

The price was good, and the breakfast, also the room was comfortable and serviced every day. There is a large car park and everything would be good for the price if it weren't for the attitude and behaviour of the manager. When I arrived I had to ring the front bell. I rang the only button labelled, which was the Night Bell, this at 5pm. Apparently I should have pushed another [unmarked] button and this seemed to annoy a man who refused to give me his name but said he was the "owner". I later heard staff address him as Charles. When I was inside I asked about food because on previous visits I had been given a menu to organise a telephone takeaway. He said they had stopped that and everyone used mobiles now. He appeared still to be annoyed at my ringing the wrong bell and to be trying to insult me in relation to my being elderly [74] and not having a smartphone. I began to remonstrate, mentioning that I'd stayed many times before with total satisfaction. He told me I was lying about ever having stayed there before or I would have known about the bell-push! When I was showing him the bell buttons he lunged into the small porch area in which I was standing and I thought he may be about to hit me. Actually, he demanded to have my room number and when I gave  him it he ran off purposefully, refusing to say why he had wanted the number.  He also refused to give me his name. The unpleasant, bullying, and even scary exchange later culminated in his slamming the reception hatch in my face, telling me to clear off and not come back. I had to stay for 3 nights wondering what liberty this man might take next to inconvenience, humiliate or even assault me. I mentioned that I could not give a good review regarding him, and he said that he didn't care about Booking.com I left at the end with great relief. The place would have gained no stars were it not for the rest of the staff, who have my profound sympathy for having to work with Charles. He must be a running disaster; the bar area was bustling on my last visit and early deserted every evening on this one.

Good service staff, appallingly rude and aggressive man who claimed to be the owner.

Rollason Wood Hotel

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Location

Description of the hotel

What other amenities are there?

General

Rooms

Services and amenities

Meals

Internet

Recreation

Parking

Business

Sports

Kids

Policies

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Additional information

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