Name: The Angel Hotel, Bourne
Address: Market Place, North St, Bourne PE10 9AE, UK, Bourne, Bourne, Bourne, PE10 9AE, United Kingdom
Rating: 7

Smoke-free property

Heating

General

Non-smoking rooms

Smoke Detector

Rooms

Free Wi-Fi

Internet access

Internet

Parking

First Aid Kit

Beauty and wellness

Location

At the hotel

Paint A Pot Place

The Angel Hotel, Bourne

Bourne

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Really enjoyed our stay here. Ben and the staff we met were very friendly and helpful. Got lucky enough to be upgraded. Breakfast was delicious and freshly done on order. Shower was wonderful too. Enjoyed our stay immensely. Would definitely stay here again. Highly recommend.

Wonderful Hotel and Staff

Lovely hotel with newly refurbished quirky themed rooms.  A lovely gentleman greeted us all and showed us to our rooms. The dining room was also really funky and lovely breakfast. 
My daughter had an Oscar Wilde themed room. We had a zebra/lion/giraffe/elephant kind of zoo animal room - it was fabulously funky. Had a great nights sleep.

To access the free parking, you have to use Burghley Street which is worth noting.

Lovely stay over for a family birthday in Bourne. Great newly refurbished rooms and fab breakfast

Went in for lunch today. 
Young lad behind counter who was struggling and given little support from the other staff member. Felt very sorry for him as he seemed overwhelmed.
Service was very very slow and order was wrong. Ask for Tuna and Onion panini just for tuna. One meal came with chips, other chips were missing. Jacket potato should have been tuna and sweetcorn mayo, no sweetcorn. Asked for butter go no butter. Potato was dry and microwave, tasteless! 
Panini was just okay! 
£36 and it felt like a complete waste of money. 

The pregnant lady serving was very miserable and unsupportive. 

Will not return.

Poor, slow service

To celebrate the success of two charity fundraising events (Spencer's Ball in April and an open-water swim at Burghley House on Saturday 11th May) six of us booked for afternoon tea at The Angel this afternoon. When we arrived the young staff were pleasant, and showed us to our table which had been nicely set and looked very inviting.

Five of us were there on time, but the sixth was delayed for about 20 minutes as she was giving a radio interview with BBC Cambridge concerning her amazing fundraising efforts. However, we did not ask for the tea to be delayed, and said we were happy to start without her. It was the staff's choice to wait for a short while before serving us.

The food was mostly very nice, and we were still eating when a member of staff started spraying some cleaning stuff just 2 metres from where we sat. As the woman moved away, the aerosol drifted over to us with an unpleasant smell,  and was so strong that it spoilt my enjoyment of the food and I felt that I could actually taste it. So when the woman returned with the aerosol to do more cleaning, I called across to ask her to stop. She replied that she wasn't spraying anything, and there was nothing to smell - in spite of the fact that I had actually seen her do it. So one of our group walked across to her and asked to speak to the Manager, and was told that the woman was the manager. My friend explained that the smell was very unpleasant, but the woman's attitude was rude and very dismissive, saying it wasn't a problem, so I also went across to her to complain. The woman was very abrupt with us, and didn't make any apology so I sat down again. The manager grudgingly apologised to my friend, and then complained herself that we had been half an hour late! (not true - see above). 

Had the manager offered an apology to begin with things would have been okay, but her attitude was completely unacceptable. She also continued to clean tables and chairs whilst we still had food to eat, despite there being no sign of any other guests. The use of a liquid spray to clean is one thing, but spraying aerosols near guests who are eating is very wrong, particularly as one of our group is asthmatic and it could have triggered an attack. 

I don't think we will be returning.

Disappointing attitude

Lovely old fashioned hotel, staff were welcoming, friendly and helpful.  The room was a King Size superior and had plenty of room, with a lovely comfy bed.  The bathroom could probably do with a little update but really good shower and all did the job, bed was so comfy I wish I'd have booked a late check out!

The breakfast was freshly cooked to order and on the weekend I stayed it was  mothers day, they had a lovely little helper who was kindly giving all the female guests a thank you token gift which I thought was just a really nice touch - bought a smile to all guests faces!

A nice hotel which has the personal touches missed by larger chain hotels, would recommend.

An asset to Bourne - a lovely hotel with wonderfully friendly staff

it is a first time for my support worker and i it is a very nice large place very clean plenty leg room round the tables a very nice staff and a good menu to choose from we will be back food was fresh cookt meals 

we are in Bourne today

The beds were comfortable and the place was quiet, so we got a good night's sleep.  But, for Room 12, we had to go up and down multiple stairs and through several fire doors and hallways to reach our room.  Hot water in the shower took a long time to heat up.  Free parking is off-site... must walk a couple of blocks to the carpark.  Very friendly staff.  Historical building right in the heart of Bourne.

Good night's sleep

We arrived very late... the manager ( I think he was the manager)  he was very very nice and helpful considering we were very late..the room was adorable & comfy.  The breakfast was super delicious..  absolutely loved this place.  Although,  parking was difficult to find.

Very nice

needed updating.. the noise from the main road is constant all night from it being a major HGV ROAD at a set of busy traffic lights, staff in the morning are miserable too, so didnt stay for breakfast as put off

noisy location and and needs updating

Four of us popped in here for lunch on a weekday. The menu is basic, Panini’s, baguettes, jacket potatoes, salad. 

We opted for a jacket potato with coronation chicken, baguette with coronation, chicken and a prawn salad.  For dessert, there is a choice of three different ice cream sundaes or cakes from the servery.

The service was okay. The staff could be a little more engaging, especially when they ask you a question and walk away as you answer it. This happened to us and the couple next to us.

The food was fine, nothing to score a “very good” rating it was only average. It’s more like a cafe than restaurant.

I have never been to this town before, but on walking round after we had eaten,  there are certainly a lot more places to eat that had more extensive menus.

The Angel Hotel, Bourne

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