Name: Premier Inn Bournemouth Westbourne
Address: 11-13 West Cliff Road, Bournemouth, Bournemouth, Bournemouth, BH2 5QU, United Kingdom
Rating: 8

Elevator/lift

Heating

General

Non-smoking rooms

Rooms

Telephone

Services and amenities

Restaurant

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Fax and copy machine

Business

Location

At the hotel

Room amenities

Bournemouth Town Hall

The Square

Durley Chine Beach

Middle Chine Beach

Alum Chine Beach

Genting Casino Bournemouth

Bournemouth Beach

Laser Quest Bournemouth

Branksome Dene Beach

Branksome Chine Beach

Bournemouth Airport

Southampton Airport

Premier Inn Bournemouth Westbourne

Bournemouth

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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27-beds

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30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Great premier inn at Westbourne. Clean, efficient staff. Air con in the room and wonderful comfy beds of course. Only issue was couldn’t park on site as all parking places had gone when we arrived. But free road parking across the road in quiet residential roads. 

Great stay at Premier Inn Westbourne

Good location 15 min walk to town and beach. Car park at the premier inn £6 for 24 hours. Breakfast buffet is back good vegetarian options . Easy check in and check out plus bag storage. Helpful friendly staff.

Westbourne

First room impression was good, the hotel is nicely located near town center, so you can walk to all events or even to the sea. Price is relative, but we got it at a good deal for 3 nights.

Word of caution for anyone that's planning to stay longer than a day, there was no housekeeping at all for the 4 days we were there. So be prepared to run out of things like shampoo, toilet paper etc, especially if you are a couple.

Good value for money but fell short of expectation

Hotel situated about 10 mins walk from the town centre, close to a nice cafe and a Thai restaurant. 
Car park convenient and good value at £6 per day. However its not very big. 
I would def use this hotel again

Bournmouth

A good hotel within easy walks of lovely restaurants and the beach.  The reception staff were very friendly and helpful (particularly Mia).
Usual standard of Premier Inn room - you know what you're getting :)

Great reception staff

Fast and efficient check in /out, very polite staff, clean , comfortable beds and spacious rooms, excellent breakfast , Lovely separate dining area to bar area, complimentary tea coffee and toiletries.  Excellent for families , couples or someone on their own . not too far from the beach and town centre either  100% would stay again

Lovely, comfortable & clean

We Stayed four nights,on arrival no welcome just can't check you in till after 2,I was just letting them know we here didn't expect to check in,might have been nice to say had a good journey welcome ,you can leave yours bags anything welcoming. Bar was closed every night we got back,which was 10.30 two nights 10.40 two nights,not asked if we want to buy a drink for room ,just very abruptly told its been quiet so closed,other people also were going to have a drink but no luck.Dont sell hotel with bar if you don't open it .Got there Friday finally got our room cleaned on Monday, after asking every morning ,we had to go down for clean towels every night.
When the room finally got cleaned a dirty toe plaster someone had been wearing appeared by side of bed.
The final straw was I held the door open and said morning to a member of staff ,she didn't  say morning or thank you for holding the door open!!
Not a pleasant hotel to stay in.


Very Rude Staff

Our car broke down and all we wanted to do was letting the hotel know that we won’t stay there. Unfortunately any way we approached to contact, nobody answers the phone and we tried many times, due to the short notice the online option was not possible either. The cancellation hotline appears not to be manned over the weekend and reception, well ... no answer, it just keeps you on hold and then tells you that they are too busy and good bye. 
We didn’t expect a refund as it was too short notice. 

Cancellation is a nightmare

Undersupported staff having to work long or double shifts contributing to hot noisy rooms, no breakfast and very poor COVID hygiene and procedures. Rooms not cleaned and poor immaculate website detail. Will definitely not return here and not sure I’ll use premier inn during COVID times at all now. 

Poor

The hotel is in a very good location near Westbourne it does presently have a feel of chaos with staff shortages , building faults , various shortages of food for breakfast (it’s in the order that never arrived all week whilst we were there ) check in was manic with one person on at 2 pm when we checked in and a queue to the road - staff are friendly and try very hard but look exhausted , the lift doesn’t go down to the ground floor the button has broken off !!

Premier Inn Bournemouth Westbourne

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