Name: Bourne Hall Hotel
Address: 14 Priory Road, Bournemouth, Bournemouth, Bournemouth, BH2 5DN, United Kingdom
Rating: 6

Elevator/lift

Smoke-free property

Terrace

Reception desk

General

Laundry

Luggage storage

Services and amenities

Breakfast

Microwave oven

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Parking

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Durley Chine Beach

Bournemouth Beach

The Square

Genting Casino Bournemouth

Bournemouth Town Hall

Middle Chine Beach

Laser Quest Bournemouth

Alum Chine Beach

Branksome Dene Beach

Boscombe Beach

Bournemouth Airport

Southampton Airport

Bourne Hall Hotel

Bournemouth

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The family running the hotel are quite friendly and kind (so I feel bad writing this). However, my room was run down, had a musty/unpleasant smell and was incredibly hot (despite me leaving the window as wide open as possible). The beds were terribly uncomfortable (thin spring mattress), as were the pillows and bedding (poor quality synthetics). There are no night staff (just an emergency number) if you need anything. I booked late, and was unable to get a room at my usual hotel (so in some ways this "choice" is my bad) but for the cost of the room I'm admittedly shocked at the poor quality. 

Disapointing, poor nights sleep.

I ended up staying here after a mix up at another hotel, the staff were friendly but things didn’t start well as they had issues with the card reader not connecting.  Upon going to my room I was surprised by the amount of light……..and it went down hill from there.  The bed was very hard, the tv remote didn’t work and the bathroom light was very dull…it goes on.  It sounded like someone was pacing up and down outside my room during the night.  I found the paintwork dirty bare electric wires, and the coffee cups were dirty.  I will not be staying again.

One to avoid

Stinking filthy Hotel.! Doors didn't lock, do moved to a room with no tv when I ahd paid for room with TV. In this room windows woukd bot close, bathroom door was broken. Holes in walls  no duvet just a throw. Tea making facilities with lomg life milk almost a year out of date. When trying g to complain twice the reception had shutters down. Bed was rock hard, whole place was very loud so no sleep. Police in attendance due to rooms being broken into. Nearly £250 for 2 nights and non refundable so had to stay. Avoid at all costs absolutely disgusting

Avoid!!!!!!

All I can say don’t stay here. Absolutely disgusting. First of all gave our room to someone else so made out they were upgrading us. To a family studio which was situated outside at the back of the hotel. Then never told us about any work codes or times of check out. My kids were so upset. My husband was so mad.  Too it all off when we can to check out in the morning the reception was shut. So I had to ring this number for someone to come. Eventually the owner came and gave me a quarter of my money back. Never will we visit again. 

Awful stay

We missed our Ferry to Jersey by 10 minutes! Panic struck, we rebooked for the next day which cost us greatly so all we needed was a place that was clean and tidy with parking and allowed a small dog. 

Clever me I struck gold on Booking.com I thought, close to Bournemouth beach front, parking allowed dogs, perfect. We arrived in a timely fashion, the Receptionist was ready to greet us, took a copy of my photo ID.. Only £ 15 to park our car on their Car Park? And £20 for the Dog? £86 + £15 + £20 = expensive. The Manager was called he would not refund our booking, but agreed to just charge us £10 to park the Car, great. He showed us to the " room" close to Reception  room 2 ( probably the Dog room) He explained the switch on the shower was damaged...I was past it by then

Whilst my Husband reparked the Car I asked the Receptionist to come and see the rooms carpet which was covered in hair and toe nails! She said she needed to speak to her Manager first...she then  sent a cleaner reluctantly.  I asked where the top sheet was on the double bed, she said it was a duvet the bed cover?? We slept on top of the beds that night drank tea and left. We did not dare try to use the shower as the side of the bath was taped up and the window moldy. We tried to use the toilet for a wee before we left in the morning and someone else's poo came up the loo towards me- eek!

All in all, great location, terrible place to stay. It appears to be run as Bed sits by the people who were there when we arrived.

OMG, We missed the boat!

Please avoid with any cost , everything in those rooms is damaged, I went to the beach with my 1 years old baby, he got skin problems after our visit , dirty all over , wallpaper is piling off, strange smell , the water is low pressure and either to hot and you got burned or to cold , you can not sleep through night cause is noisy and very hot , no ac so we could not sleep at all , my baby was crying all night , heartbreaking. 
If you want to use the kettle you will see that it was not clean in an adequate way. 
In the bathroom the bath tube it was fixed with  sellotape . 
Please avoid if you don’t want to get stressed, and you really want to have an amazing holiday and to get proper rest . 
Stuff overall friendly .

Awful. Avoid . Run away

I booked a room for my family and myself for one night stay at over £165 for the night. 
We arrived at 2pm which was the check in time after a long 6 and half hour journey. 
After waiting 20 mins to be attended to, the receptionist firstly could not find my booking, then eventually, once found stated our room was not ready and could we wait at least half an hour.
After explaining how long we had travelled for I said that was unacceptable, as we had arrived on time.
The manager Sreenath firstly said he could not do anything as the room was not ready.
He eventually said I will give you a studio room which was an upgrade but will still take time to get ready.
Having waited another 15 mins we eventually was given a room, which was definitely not an upgrade, but basically the room I had originally booked.
The room was not very clean had stains on the linen and generally smelt of cooking.
I wasn’t impressed and made my feelings known.
The manager and staff were not interested in my concerns and basically wanted me to go away as they had many other customers queuing up with more complaints to deal with!!
When everything was eventually sorted, I mentioned I have parked my car here. To be told that will be £15 a night to park. I immediately refused as this wasn’t made clear on the booking.
The response I got was it was nothing to do with the hotel and is run by a third party.
Obviously another money making scheme, that forced guests to pay as they felt they had no choice.
I made the choice to leave immediately, after being abused by the manager for sticking up for my principles and for sticking up for another couple 
who’s English was limited and were trying to resolve their own complaint.
After I mentioned I will be leaving a bad review on trip advisor I was then told they can discount the parking!!!! All that after arguing with me that the parking fee was nothing to do with them!!
So we ended up leaving immediately after nearly seven hours journey feeling so upset and angry having looked forward to a nice two days in bournemouth which ended up lasting a few hours.

Do not stay here! Terrible experience

The day I stepped into the Bourne Hall Hotel, It was shocking!! The room smelt, broken furniture, no hot water and staff was Abit unfriendly and nowhere to be seen. I could not wait to check out as I felt vulnerable staying there.  

The plus side that it was a short walking distance to the Beach. 

Never again I will book that Hotel. It was a disgrace!!!

Worst Hotel I've ever stayed in.

Run down hotel. On arrival at had no toilet paper in our room. The wallpaper was peeling and marked. The toilet was loose and would lean to the side when sat on, the same with the stool and chair. The radiator was also loose. The toilet was also vile and staind. Don't expect the t.v. to work either. For £100 a night I expected more.
The only saving grace is the location it's less than 5 minutes to town and the beach.

Only good thing is the location.

The hotel has offered convenient rates considering it was Easter time, yet it was really strange experience. The most unpleasant experience was right at the beginning. We have entered in the lobby and stayed there waiting for some receptionist. The reception was opened, we could easily take anything from there if we'd like to. Somebody came after almost 10 minutes waiting. I am really happy for not providing our ID details to their system (they just eye-checked them), otherwise I would not be actually assured about the security of storing them.

Bourne Hall Hotel

Main amenities of the hotel

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Available rooms

Location

Description of the hotel

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Policies

Check-in terms and conditions

Paid on the spot

Payment