Name: Huntsman of Brockenhurst
Address: Lyndhurst Road, Brockenhurst, Brockenhurst, Brockenhurst, SO42 7RH, United Kingdom
Rating: 8

24-hour reception

Smoke-free property

Heating

Garden

Terrace

Outdoor furniture

No elevators

Electric car charging

General

Non-smoking rooms

Family room

Flat-screen TV

Shower/Bathtub

Rooms

Breakfast

Restaurant

Bottled water

Kettle

Meals

Free Wi-Fi

Internet

Free parking

Parking

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

SenSpa at Careys Manor Hotel

Bournemouth Airport

Southampton Airport

Huntsman of Brockenhurst

Brockenhurst

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Wonderful setting, peaceful and very comfortable. Staff are kind and courteous. Would definitely recommend this as a great venue to stay at. I will be taking my wide there for a week during summer to enjoy the woods and walk among the horses that roam freely around the area

Great outdoors

What a lovely evening. Tasty food which delights and satisfies after a long day walking in the forest. Friendly professional staff who create a welcoming relaxing atmosphere..and have a good sense of humour!
Dog friendly with treats a plenty...spot on The Huntsman!
Shall definitely be coming back again.

Perfect evening meal

Lovely pub, efficient and welcoming check in. Sunday lunch - roast (vegetarian option) was probably the best I’ve had.
The two not so good things was 1) the room which, although beautifully located around a small Courtyard, was tired in places (bathroom) and could have been cleaner. There was thick dust on the lightbulbs in the main bedroom area, as well as on the ceiling in the bathroom. The tiled floor in the bathroom wasn’t particularly clean either.
2) breakfast the next morning was marred by the brusque member of staff who appeared harried and rushed despite our group being only one of three tables seated. We were travelling with two dogs and a baby and whilst fully appreciate ‘dog tables’ need to be away from the main restaurant, being seated at a bar height table made feeding an 8 month old baby impossible. We (politely) asked to sit at another table only to be told it was reserved for another dog family. In an attempt  to resolve our predicament we were given a regular height chair so that mum could sit next to baby in high chair (even if this meant having to stand up every time a spoonful of food was needed for feeding baby!).  This would have been laughable if not for the attitude of staff member, who eventually saw sense and moved us to a table round the corner (not before commenting that “she doesn’t mind running about after us”).
Until we got to our room in the evening and experience at breakfast the next morning, we had anticipated a return visit but sadly we won’t be staying again, however we’d definitely be back for food and drink in a beautiful area of the New Forest.

Lovely as a pub

Decided to stay here because the location is so well positioned in the new forest, and you are only a short walk away from the Train Station “  I have eaten here before and totally enjoyed the experience,, the Room we stayed in was out in the courtyard area,, it was very pleasant and comfortable, excellent standard of cleanliness and a nice selection of snacks if you so desire,, we both had breakfast ( full English) and it was outstanding. Cooked to perfection and to order! The lady who served us was excellent,, friendly and efficient,,would definitely recommend and will stay again ,

Wonderful experience

As they were offering a special deal we decided to try out a stay at a Youngs Pub and stayed  in lovely Brockenhurst in the New Forest.

On arrival we received a nice welcome and were quickly shown to our room. The room was clean, tidy and well appointed with tea and coffee readily available and refilled as required.  The room was a little cold on arrival as the heating wasn’t on. Also the blow heater in the room did not work. We raised the issue with the staff and we immediately received a replacement blow heater and shortly afterwards the central heating was working. 

The pub clearly caters for those who want a meal with a large restaurant area, however we had already made arrangements to eat out during our stay. There was a good selection of beer and wine available. We thought the charge of £15 per person for breakfast was high especially as other cafes close by or in Lyndhurst were much better value.

The staff were really friendly and helpful. 

We enjoyed our stay and will definitely consider staying at a Youngs pub again.

Great staff good room.

We stayed one night 21st Aug 2023.
Not impressed, no staff available when needed. 
Room lighting awful, fashionable it may be but useless.
Light above wash basin not working, I saw same comment from recent occupant of same room - Mudjack.
Breakfast menu is strange. No mention of toast and marmalade, no cereal, no yogurts. We had paid on checking-in for the breakfast to save time, if we hadn't paid in advance we would have left dining area and gone elsewhere. 
Very overpriced for the service we received throughout the one night stay.


Not impressed. Location of Huntsman is it's only redeeming quality.

Needs a good clean and refurb of the rooms! The heater and extractor fans were so thick with dust and as for the shower head - look at the pictures and I don’t need to say anymore! 
I wouldn’t dare touch the coffee machine in the room as also so dirty! 
Breakfast ok in the morning although they present you with a menu and I ordered a cappuccino that was on the menu but they don’t do any decent coffees and the guy didn’t know why they were on the menu! Could do with a proper clean of the tables too…all our arms stuck to tables!
Such a shame as we had a nice meal on our first night but the accommodation is so poor and nobody to check you out that I could give feedback to or speak with. We went for coffee across the road as wanted a decent cup! 
Really disappointed and not worth £330! 

Needs a really good clean and refurb! 

Booked to stay at The Huntsman on the nights of 4th and 5th July 2023 in a suite for £320 plus breakfast. Upon arrival we were checked in, paid for the room and the additional charge for breakfast and were shown to the Mallard suite on the first floor.

We toured the suite and my wife notice a mark on the top of the duvet cover. She then pulled back the duvet on the one side of the bed to find another  worse dirty mark on the bed sheet (see photo). Upon pulling back the duvet on the other side of the bed the most disgusting mark (see photo) was found on the under side of the duvet. The bottom line is that the bed had not been changed from the previous occupants. 

We immediately reported this to the lady that checked us into the Huntsman and she tried to claim that the bed had been changed but that the laundry company hadn't done a good job. 

I will leave you the reader to decide whether you think the bed linen had been badly laundered or as we believe the bed hadn't been changed. Needless to say we did not stay at the hotel and demanded our money back; which in fairness to the Huntsman they did and it is back on my credit card.

I am sure that the management of the Huntsman will try and put some sort of positive spin on the situation or blame someone else for the gross condition of the bed but in our opinion it comes down to house keeping not doing their job properly.

There are no circumstances that would make us stay here again.

Disgusting

Disgraceful service by management.

Really not expecting much out of this from reading the recent responses from management below, which shows a complete disregard, responsibility and accountability for the quantity of service.

Family lunch on a Sunday with friends. Food was good, although the service was appalling.

Waiter forgot a drink off the first order, left off a meal from the main we then had to wait 15 minutes for one persons meal and then ordered a 2nd round of drinks (only 3) which the waiter had forgotten to put through. A friendly waitress then helped but this still took another 20 minutes to arrive.

This wasn’t a one off one table across set their roast back as didn’t taste right and the other table had a similar issue with food not coming.

Complained to the waitress who took this seriously but the assistant manager completely disregarded this. Lied about the general manager being out site and there was zero attempt to apologise or offer any empathy whatsoever.

Staff seemed intimidated by management so unsure about the culture within the pub itself. A waitress took over from a waiter to help (she was brilliant) sad to say she wanted to help with the complaint however, ended up in tears as she was concerned about the reaction of management and the blame being directed towards her and other staff. If this was my daughter in this position I would be disgusted.

We've never experienced such poor quality management within a hospitality environment. The assistant manager was quite happy to stand outside in front of other customers and point blankly disregard our complaint. Complete lack of empathy, no apology for food and drinks being late/forgotten. Apparently the computer system timings proved us wrong!!!!

In hindsight we should have refused to pay. Such a shame for us locals as it was a wonderful establishment that we will not be visiting again.


Disgraceful service by management.

Car Park was full when arrived. No reserved for resident guests. Both disabled spaces were occupied by cars without either have a blue badge on display, one of the cars belonged to the manager of the Huntsman, although this was denied., the car remained in the same place throughout our stay.
We was told on 2nd morning we was not booked in for breakfast. Family had to wait for an hour to receive dinner in the evening. Earl Grey tea was served at breakfast on 2nd morning.
2nd pot of tea served each the morning looked like Hot water had been poured over original tea bag. When asked if we could have more tea bags in the  room for second night we was told "tea bags are like gold dust here, I will have to pinch some from the bar".
2 holes in the garden area are filled in by a brick and a plastic ill fitting cover.

 
       

Huntsman of Brockenhurst

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