Name: The Golden Pheasant Hotel
Address: 91 High Street, Burford, Burford, Burford, OX18 4QA, United Kingdom
Rating: 7

Elevator/lift

Smoke-free property

Heating

Garden

General

Non-smoking rooms

Room service

Hairdryer

Toiletries

Rooms

Iron and board

Iron

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free Parking on Premises

Parking

Event facilities

Fax and copy machine

Conference Hall

Business

Golf сourse (within 3 km)

Sports

First Aid Kit

Beauty and wellness

Pets Not Allowed

Pets

Temperature control for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Tolsey Museum

Church of St John the Baptist

Raf Brize Norton

Oxford Airport

Asaba International Airport

Gloucestershire Airport

The Golden Pheasant Hotel

Burford

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Lovely receptionist but overworked. That was all.No Manager. Expensive room and no heating. Could hear boiler but radiators didnt work in our room, and huge room. Bathroom freezing.  Given electric heater to keep warm but useless.  No food on site New Years Eve and had to go across road. Front door locked and folk trying all night to get back into hotel via back door. Emailed Manager to complain but no reply. Avoid at all costs....

Very poor - avoid!

Had a one night stay and it was perfect. Good location, clean and comfy room.  Nice bar and the breakfast was perfect.  Rianne was very welcoming , friendly and really made a difference.  Will definitely stay here gain on our next visit to Burford

Ideal Place for Burfird visit

My partner and I stayed at The Golden Pheasant in Burford in early December 2023. It was the 4 th,,time over the years that we'd stayed there,so it is with some sadness to say we'd never go there again. The room was filthy with almost zero cleaning,the shower didn't work at all and the TV.was incorrectly wall mounted and wouldn't face us in the room.We know it's a budget priced room but surely cleanness and having things working is not too much to ask at any price?.Breakfast was great though,also the staff were friendly.

Never going to stay there again.

After reading the description on Booking.com i decided to book a two night stay for my partners birthday.
What a mistake that was. On arrival only one grubby looking member of staff was on hand at reception who also covered the bar. We were instructed immediately that the restaurant wasnt open onsite. We were handed the keys and went off to deposit our bags before having to look for food somewhere else. The whole place was cold and shabby looking. When we entered our room we were confronted with a disgusting grubby run down room. The bed looked like someone else had slept in it and the bathroom was shabby and and showed signs of mould on the walls and ceiling. We complained to reception and were told there was no alternative to which we asked for a full refund which was agreed on site but refused once we returned home by Booking.com and the hotel despite detailed photos to back our case. 
Avoid at all cost.

Grubby and run down 

Awful, very cold in the bar area  in the evening and breakfast time was still cold as well.some of the staff were a bit frosty as well. Our room was freezing the socket was hanging off the wall and the shower had black mould on the tiles. Very disappointing.

Definitely no Christmas spirit.

Booked over 3 months ago for myself and my mother to stay at TGP inn £110. We were asked for the full payment upfront upon check in, then proceeded to “the gold crest” room. After shopping we returned to a cold room and realised the heating was not working. We were told someone would take a look and if it could not be fixed a heater would be provided. Almost 1hr later no one had checked in on us! Went back down and finally got given a heater! Room was a little dated and the vanity light did not work but it was clean and comfortable at least. 

The next morning because the boiler was obviously not working properly we also had no hot water!! So no shower! I used boiled water from the kettle to wash my face! Breakfast was nicely cooked but limited with staff shortages due to sickness. It was cold in the breakfast room. Another couple bought their heater down. Staff only had the initiative to light the fire at about 11am!! There was no manager to provide any compensation or speak to with regards to our disappointing stay and I was told to call back the following week! I have since emailed the main management and chased up having heard nothing- I am still waiting!!!
The manageress Ria-Anne was very apologetic and her hands are tied. Just not sure why the manager cannot issue refunds or resolve problems-surely that’s part of the job role.

I think they knew about the heating problems and I would expect fairness if they knew of the maintenance issues. Very poor treatment from Green King. How they can even still charge for rooms with no heating or hot water is beyond me… surely it’s illegal to do so?!?

Anyway until a LOT has been changed I will not be returning and I will certainly not be recommending to anyone!!

Overpriced room. NO HOT WATER and NO HEATING!!! Still awaiting compensation…

Do not stay in the Dunlin room. It was cold smelt awful and I had one of the worst nights sleep. Traffic noise was constant and I woke about ten times and by 6am it's like you are sleeping in the middle of traffic. The shower was rubbish as well. Room was not great over all quality wide. It only gets an extra point as the breakfast was great.

Very noisy and a terrible sleep

Popped in for lunch whilst visiting Burford, ordered  a cheese and tomato baguette and a portion of fries.
Pub was reasonably quiet but waited about 40 minutes so thought it was going to be great. Seems that the baguette was neither hot nor cold, the baguette was warm and the cheese was melted at the edges and cold in the middle, not what we were expecting!  Chips were crispy sticks of oil and salad had to be picked over to remove the slimy wilted bits. And the 10% service charge, well it may have been printed on the menu, but to be honest we ordered at the bar and the only service we got was to have the cutlery and food delivered to the table. ‘Seen off’ springs to mind!
I dare not mention the toilets either, dark, gloomy and worse than many public loos! Yuk!

10% service charge on poor food

Comfortable, quiet room at the rear of the Inn with parking only a 5 minute walk away and free!

Breakfast was tasty and lots of it, but the lady serving me forgot to alert me to the juice and cereal on the table in the corner and  though polite she insisted on speaking to me from behind me instead of walking round to face me.

My hot food arrived before I’d finished my cereal and the whole meal felt rushed.

Please face your guests when addressing them!

Good value and pleasant room.

This Inn is nothing more than a pub with some rooms above, and not very nice rooms art that.  My room was at the front of the hotel and was seriously noisy until at least 11pm and starting up again at 6am as the traffic start to move on the High Street, which is the main road into this part of the Cotswolds (A40).  The carpets and walls were marked and stained -- I wore my socks rather than go barefoot on those carpets.  

They claim to have a car park, but there are only four or five spots and they were never available.  The pub itself would not have been my first choice either.  The biggest problem is the price.  At over GBP100 a night, all of the other Inn we stayed in were so much better.  I might have given this an average grade it it were priced more like GBP60, but at this price there are much better places to stay.

On the plus side, the breakfast was very good.

The Golden Pheasant Hotel

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