Name: The Grail Court Hotel
Address: Station Street Burton-Upon-Trent,Station Street, Burton on Trent, Burton on Trent, Burton on Trent, DE14 1BN, United Kingdom
Rating: 6

Smoke-free property

Heating

Private check-in/check-out

No elevators

General

Non-smoking rooms

Room service

DVD Player

Shower/Bathtub

Wardrobe/Closet

Linens

Toiletries

Rooms

Luggage storage

Telephone

Services and amenities

Coffee/tea for guests

Restaurant

Kettle

Meals

Billiards

Recreation

Parking

Free Parking on Premises

Beach/pool towels

Pool and beach

Fax and copy machine

Meeting and presentation facilities

Business

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

National Brewery Centre

East Midlands Airport

Birmingham International Airport

Coventry Airport

The Grail Court Hotel

Burton on Trent

Not bad for the money at all and with a free breakfast in the morning what more could you ask .

We were just stopping by for the night as we were heading to Drayton mannor the next morning - Cheap and cheerful and perfect for what we needed .

Plenty of parking as well which is handy 

Many thanks for having us !

Stop over for Drayton manor

Adequate for a short stay, nothing flash but clean and friendly. Breakfast was top drawer, freshly cooked as per requirements,  excellent poached eggs!!! Needs a refurb,very dated decor etc but if you want cheap & cheerful this is the place.

Business trip 2 night stay

I'm staying here tonight as I'm competing at britains strongest woman tomorow. Have just complained.to whoever is on reception regarding a fire alarm bleeping due to low battery.to be told that someone is coming to fix it tomorrow and I'll just have to put up with it tonight!!
The room stinks of stale cigarettes and I don't think it has been cleaned in a long time.
Would rather sleep in my car than in this dump!

Absolute disgraceful staff

This last weekend at Grail Court Hotel Burton on Trent UK was disappointing to say the least. Having had trouble with the booking process on line eventually we were sure we had booked a double en suite room with breakfast included for 2 people for 3 nights. 
On checking in on Friday we were told we had only booked the room for 1 person and it would be another £30 for a second person!  Not a good start. 
The room was very basic but it was clean. 
Going down to breakfast on the second morning we were told it was the Chef’s day off. The Receptionist was doubling as the Chef. When asked for poached eggs on toast she answered I can only do ‘ordinary’ eggs. ‘Ordinary’ being fried. 
The third morning, same scenario, Chef’s day off, Receptionist cooking. When asked for mushrooms and bacon she answered OK but I don’t have any mushrooms because Chef forgot to buy some yesterday.  ???I thought yesterday and today were Chef’s day off. She also told me to ‘cook’ my own toast !!  When I went to do this there were 2 loaves of sliced bread, each in a plastic bag. There were no tongs to get a slice out, meaning anyone in that dining room who wanted bread out of those bags were putting bare hands in and handling the bread!!! Off putting would you say???
When the Receptionist asked if we wanted hot food she did so in a tone that indicated she was hoping we were going to say No. 
All in all it was a very unsatisfactory stay and I am struggling to award even 1 star. 
Elaine Franklin

A Spoiled Weekend

Basic and a bit old fashioned but had a comfortable and peaceful stay. Nice breakfast, polite staff, great location (20 min drive to Download and Bloodstock festivals) and you are at the centre of Burton which has all the big retailers. The car park is safe and secure, even if it is a bellyache to get in. Needs a bit of a revamp but not a bad stay. Nice new shower, the toilet was placed awkwardly between the wall and shower but whatever. included a desk, tea making facilities, TV and storage. You may see on google it says this place is haunted but I did not notice any ghouls. There was that weird man in fancy dress as a Tudor royal but he went when I turned the lights on. Silly man (disclaimer: that is a joke). 

I feel even at a reduced rate it cost more than it was worth but not bad at all.

Not bad at all

It is city centre with free parking and that is how it snagged us. It is filthy from top to bottom and very much in need of a thorough deep clean in ancillary rooms and bedrooms. Poo in the toilet of our room, tv didnt work, cobwebs and overall dinghy standard. We were moved to a worse room after complaining; awful shower complete with mold and damp black patches, infernal noise from the main road in spite of us asking for a quiet room. Breakfast was deplorable. Interrogated as to why we had sat where we had despite any staff to show us to our correct table and everything swimming in grease and liquids? Low quality fatty bacon and sausage despite the menu offering sausages (S).  Returned to find the room hadn't been serviced and dirty cups left in sink. Only 1 towel for a double room. Left the next day despite being booked in for 2 nights. Staff absent and hotel in lock down, no reception no bar no nothing except our happiness to have left. Absolutly shocking place, more like the Grail Court Out than Camelot. knights of the round table should keep on riding and not spend any nights here. Needs more than a modern day Merlin to rectify this dump.
Should be more AvalonGone.

AVOID!!! This is the worst hotel in the world. It is filthy, tired and badly run.

Booked for one night not expecting much after reading some reviews but have to say we would stay here again. It is ideally located in the town centre and although the room was a bit of a mixture of old furniture the bed was really comfy and it was clean which is all I bother about. The staff were extremely friendly and the restaurant food was really nice and plenty of it, that goes for the breakfast too. 

Better than expected

Burton upon Trent was the final destination of our trip to Wales, a stopover from the north to London Heathrow. The hotel, not exactly new, is still clean and with spacious rooms. Their furnishings are rather sparse, but there was a nice flat screen LCD TV with many channels even foreign and the beds were very comfortable. The sheets were really very fresh! In addition, I was very impressed with the bathroom, really spacious and with a large shower. The rest of the hotel is typically in English style, with a restaurant and bar. The breakfast room was very nice and very abundant, I can say English.

The Grail Court Hotel

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