Name: Premier Inn Canterbury City Centre
Address: New Dover Road, Canterbury, Canterbury, Canterbury, CT1 1UP, United Kingdom
Rating: 8

Air conditioning

Elevator/lift

Heating

General

Non-smoking rooms

Rooms

Restaurant

Meals

Internet access

Internet

Location

At the hotel

St. Thomas' Catholic Church

Lady Wootton's Green

Dane John Gardens

Garden of St Mary de Castro

Old Synagogue

Greyfriars Chapel

Sidney Cooper Gallery

Solly's Orchard

Rupert Bear Museum

Hambrook Marshes

Manston Airport

Rochester Airport

London Southend Airport

Premier Inn Canterbury City Centre

Canterbury

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Ideal for a night out with friends. We had a few drinks at the bar before going into town, I was surprised by how reasonably priced the drinks were. Its easy to get into town from the hotel making it the right location for what we needed. Overall 5* stay

Poor quality of room. Humidifier was going off to must be danp. Bleach smell when we arrived and also door was open. Rust around the bath and was put in a disabled room when really they should of offered that to someone who actually needed it. 

Night away

A comfortable stay at the Premier Inn. I had a good, clean room and a good night's sleep. Security was reassuringly strong. However, there was a lack of staff which led to chaos at breakfast. In addition to this, one of the lifts was not working which made accessing my room slow.

Comfortable Stay but understaffed

Needs an upgrade.
Breakfast good.
Our room wasn’t set up as a triple. Missing 1 bed.
We were so tired. Staff started making the beds in front of us. Then they realised one bed was missing. We got moved to another triple room which wasn’t made up either. 

Rundown

Absolutely amazing clean and tidy can't ask for anything else staff are friendly and will do anything to make your stay happy and thank you for the card for my son on his birthday when we were there very much appreciated and for the chocolates he loved them 

Family stay outstanding and staff are amazing so is the room over looking the cathedral and looking down to the main high street

Got this comfy standard room. However the hotel doesn’t come with onsite car park which was clearly mentioned on their website. If you want to see the cathedral from your windows ask to get the top floor rooms

Good Little room near heart of Canterbury with a catch

There are a lot of pluses for this hotel which is only a few minutes walk from the centre of Canterbury and is right next to a bus stop. That suited me as I use public transport but means I can't give an opinion on the availability of parking. The price for the room was very good and I don't think you would get better value anywhere else in Canterbury. The room was clean and basic and I liked the fact that the en-suite had a lovely deep bath as well as a shower. The bed was very comfortable - I would have liked to have brought it home with me!!  I liked the fact that hospitality tray top ups were out on display in reception and that you could have your evening meal brought to the room if you wanted, If you do need anything there is a Tesco Express right next door to the hotel. I had the Continental Breakfast which was only £7.50 and there was a very good choice of items. Staff are helpful but did seemed a bit rushed.  I was in Room 401 which had lovely views of the Cathedral which was lit up at night. On the minus side booking was a long drawn out process. Initially I rang the hotel to be told that they couldn't book me in over the phone!  I rang the number they gave me and they said they could book me in but only at the dearest of three rates available! So, despite not being very computer literate I did manage to book the room. I know most people these days are quite au fait with online booking  systems but this really did, I feel, discriminate against those who are not. I would definitely stay here again.

Excellent Value for Money

Excellent location but be aware of parking limitations. A small number of payable spaces on site, larger car parks near by but still quite full. Otherwise, amazingly quiet for city centre location, brilliant reception staff (Emma), consistent room standards, great bed and beautiful city to visit. My only reason for knocking off one star is that the request for room cleaning during the mid point of the stay was very minimally completed, ie no cleaning or vacuuming done. 

Excellent

This hotel was very disappointing. Staff wouldn't help my foreign partner pay to check in early (despite me calling the night before and pre warning them, and he speaks English, just nervous)
 But we're friendly to me. Fire alarm was pulled by an idiot saturday night but the alarm couldn't be turned off, then it went off again Monday. Key cards stopped working after 12pm even with our 2pm late check out so staff have to let you in and out the floor and room. 

The restaurant was lovely and staff would get you extra items. Good location. No parking

Sadly I just wasn't impressed.

Lots of inconveniences and semi rude staff

Usual comfortable bed and peaceful. Good night's sleep. Less than ten minutes from town centre. There is a small chargeable car park £8 for 24 hours side of main building but if full there are public car parks within 5/10 minutes walk.

Premier Inn Canterbury City Centre

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