Name: Premier Inn Carlisle Central North
Address: Kingstown Road, Carlisle, Carlisle, Carlisle, CA3 0AT, United Kingdom
Rating: 7

Non-smoking rooms

Room service

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Laundry

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Bitts Park

Premier Inn Carlisle Central North

Carlisle

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

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5-bedrooms

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Natasha was awesome very welcoming helpful and friendly she went above and beyond and was professional and smiley throughout definitely made our stay the best and one we will never forget an absolute credit to premier inn I wish every premier inn had a Natasha there I will leave refreshed and looked after thank you Natasha phenomenal.

Premier inn Natasha

The staff are very friendly  and helpful Especially Gracie who made us feel very special and valued customers. Her welcoming smile and friendly attitude made us want to return and Premier Inn are very lucky to have employees like her.Room was comfortable and food was good.The only downside,was when my husband went to check in at 2 50pm,the womam on reception(October 1st) was quite unfriendly and told him very abruptly that he would have to pay £10 as check in was not til 3pm.He was quite upset at the way she spoke to him.When he returned just after 3pm Gracie could not have been kinder or more welcoming.

Great place to stay

Clean and comfortable room. Very welcoming and helpful staff. The food was very tasty. The staff could not have been more helpful. It was very easy to find and I felt the staff enjoyed their jobs. Thank you to the girl on the desk when we arrived 

Unscheduled stay

Having been stranded in Carlisle, unable to get to scotland we decided to book in for 1 night. Manager was very helpful on arrival. Room was spotlessly clean. Went to the restaurant area and were greeted by Nic, amazing lady who looked after us from start to finish. Ate in the restaurant that night and the food was lovely. All staff were lovely, but special shout out to Nic, thank you for making our day a whole lot more bearable. Team are fab! 

1 night stranded

We stopped off for just one night here, we arrived to a very warm welcome from Codie, she was extremely polite, professional and helpful, a great asset to represent the hotel.
The room was very comfortable with fluffy pillows, we slept well, which was good considering we had a long drive to Edinburgh the following day.
There was a good selection of tea and coffee in the room and a vending machine downstairs to get any snacks.
The lady on Reception at check out was also very friendly and asked if everything was OK, which it was.
The car park is large and free of charge, all in all a very pleasant stay and a bargain price we paid of £39.99, would highly recommend.



Very pleasant 

Good hotel except:-
Out of date instructions for heating.
Bedside light did not work -  corrected quickly.once reported
Toilet roll holder in bathroom should have been more readily accessible. You needed to twist round to reach it.

Let down by small detais

Great room great staff just really needs an update and a good coat of paint it’s looking really tired now ,but at the price you pay it’s cheap and cheerful . Room was ok staff were great breakfast is cooked and bought to you so that’s a nice touch .

Great room for the price you pay

Visited over half term for one night on our way to Scotland and we visited Carlisle Castle whilst there which is a short drive away. 

Hotel was clean and beds comfy but rooms could do with a bit of maintenance upkeep (mainly some painting and the bathrooms are tired andwould benefit from an upgrade). Was fine for one night though and the shower was nice and warm.

Ate at the pub next door for evening meal and breakfast - good value and food decent. I'd recommend booking though as it gets busy.  

This hotel's main asset though is the staff. They were FAB. We were welcomed with a big smile from a gentleman (didn't catch his name) who was really friendly and spoke to the children and asked them about their visit to the castle.  Then when we left the next morning, Julie and Kelly were really lovely. They asked us where we were headed and when we said up to Scotland, they produced a basket of toys for the children to choose from to keep them occupied in the car. The lady who served us breakfast in the pub also gave the children some muffins and pancakes for snacks on the way. 

Would stay again just for the great staff.

Fabulous Staff - great with kids

Always a pleasure coming to stay at the Premier Inn at Carlisle North on Kingstown Road. Attentive and consistent service from the whole team who make your stay very pleasant. Always on hand to help. The team are a credit to Premier Inn and should be rewarded for their excellent work.

Thank you guys.

Work trip

If it wasn’t the staff that are keeping this place together it would be a right dive. Whitbread plc get your wallet out and refurbish this hotel. 
The rooms and corridors are depressing and well trodden. I just gave me the ‘ick’ at every point. Showered with flip flops on and slept in trackies and t shirt. 

The adjoining pub associated is a busy place. Premier inn breakfast isn’t the usual standard. 

These Carlisle premier inns are always packed. Time for the owners to invest.

Premier Inn Carlisle Central North

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