Name: Priory Guest House
Address: 2 Isaacs Hill, Cleethorpes, Cleethorpes, Cleethorpes, DN35 8JR, United Kingdom
Rating: 5

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

No elevators

General

Non-smoking rooms

Room service

Family room

Flat-screen TV

Rooms

Ironing

Laundry

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Packed Lunches

Meals

Free Wi-Fi

Internet

Free parking nearby

Free Parking on Premises

Parking

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Room amenities

Blundell Park

Cleethorpes Boating Lake

Parkway Cinema, Cleethorpes

Humberside Airport

Priory Guest House

Cleethorpes

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This place is often hired by the council to temporarily house anyone in need. 

These people are often vulnerable or homeless. 

Unfortunately many have undesirable habits. 

Under no circumstances take your children to this property.

Used as temporary housing accommodation

Seriously!!!!! This place needs shutting down. What a joke!! Don’t waste your hard earned money on this place it’s behond bad!!! Coffee facilities please see picture below must av been in that jar a couple months............... BAD

Too good for this hole

Friendly welcome and paid straight away, sheets were changed x1 in over 1 week and towels twice , cups and bin changed daily coffee stuck in jar as was old , previous persons razor was still in bathroom, room smelt of damp , duck tape fixing bed and covering vent in shower, dirty pipes and poor finishing in room , inside fridge rusty, no breakfast inc and had to make own when you could get access to kitchen , dining room tables pushed to one fire, noisy neighbours in other room kept me awake had to text owner at 3am as not on site but no reply back until saw 2 days later. Full access 24hrs with key , noises whilst trying to sleep post night shift resulting in only 4 hours sleep. Rusty drain pipes near bed. Free WiFi and good size tv in room with remote taped up. Shared bathroom with spider for entire stay in bathroom. Would I stay again no and certainly not for family’s. If you want a nite on the town and a place to crash fair enough, no private parking on street only. £40 a night for my stay

Ok but not a holiday guest house

I'll start this review by saying that the lady that greeted us (I didn't catch her name, but she wasn't the owner) was very friendly and accommodating. I can't fault her at all. If only the rest of the hotel lived up to her standards!

We booked our room roughly one month in advance through hotels.com to stay at M&J Guest house. We had stayed there a year ago and were happy enough with it to want to offer repeat custom. The more astute among you will probably notice that this isn't a review for M&Js. That would be because when we turned up we were informed by the aforementioned member of staff that the room we booked way in advance, the one we liked and paid for, wasn't actually available. Unusual you might think, but no worries, we were casually informed we were staying in The Priory. To clarify, the owner thinks it's ok to take your money for one room, not let you stay in it, but move you to a different place on another street without checking in advance with you if this is OK. 

Normally I wouldn't have a huge issue with this, except that the room we were given was no where near the standard we'd experienced last year at M&Js guest house. Did I mention that's the one we paid for? Where to begin...

OK, so to start with we were asked to sign in on a little book in the entrance. It requests name, phone number, and address. This is left in the 'lobby' for anyone to see. If the owner decides to respond to this, would you mind letting me know if and how this is affected by the General Data Protection Regulations? Or even better, by common sense? Would you like your personal details left on public show?

Next we were shown through to our room. Just a small trip through the communal kitchen and laundry room first. The rooms that we were told workmen would be using for their cups of teas and so on in the morning. You'll see by the pictures that power tools were left unattended. Why would a family friendly guest house that welcomes children see it fit to leave power tools laying around? I saw on one of the owners previously responses that their hotel was 'clinically clean'. The pictures of the dead fly on the worktop and the large spider on the wall suggest that the dilegent cleaning routine required to be classed as 'clinical' was probably missed before our stay. But no worries, we didn't book the Priory, we were staying in M&Js. Oops, wait... No....

Onward into our room.

So, of the two sockets that didn't have a whole bunch of extension cords coming out of them, one had an outlet covered in duct tape, and the other was hanging off the wall with wires exposed! How are you allowed to advertise and trade as a guest house when there are basic health and safety laws being flouted? Also check out the pictures of the extension socket, I don't see PAT test stickers on all of those. There were the basic tea and coffee making facilities provided with a few complimentary biscuits, so that was nice. There's a picture attached that might look like I nicked it from a review that's roughly one year old. It's of a kettle with plenty of limescale on the inside. The owner responded to this review so they were aware of this a year ago and have made no effort to address it. That picture was taken today.

The sofa has stains on and a large cigarette burn in it.

The sink was coming away from the sealant on the wall.

The fitted wardrobe... didn't have any doors fitted.

The kitchen side had paint tins and work tools on it.

The windows had grime around them.

The floors had extension cables running across them.

The M&J guest house apparently had to many guests in it...

Needless to say then, this room was not really at a standard I would expect for a six year old and my heavily pregnant partner, especially seen as IT WASN'T THE ONE WE BOOKED! (Did I already mention that?)

So, after a chat with booking.com, they tried to reach the owner. On the first attempt they were told sorry, no refunds. The owner didn't even offer meeting in the middle, or even going so far as to ask what the issue was. When attempting the ring the second and third time to discuss further, they couldn't even reach anyone.

I'm quite looking forward to seeing what the owner has to say. I have read many of her replies. The accuse the negative responses of lies, some of whom she's even threatened to send pictures of to other B&Bs in Cleethorpes and told them to 'watch out!' Well, everything in this review has been based on fact, and I have included the picture evidence to back it up.

To close, I'd like to add that if the owner had been amenable enough to respond to booking.com with even a modicum of customer service in her intentions, we could have discussed this and come to a friendlier resolution. Instead now, after much effort and great service from booking.com, we are now sat with our feet up in a much better hotel, enjoying a relaxing evening, one which we'd hoped we could've had at the original hotel we'd booked, and not one that they saw fit to just move us to with no communication.

If the owner would like to discuss this with me, please let me know, and I'll happily talk through it with you. Hopefully this time you'll answer the phone. 

So bad we didn't even stay the night... 

So before i even begin have a look at the comments from the owner to ex customers and also the reviews, she has even threatend someone one one post! 

Avoid like the plague. We didnt even book in at this one but M&J guest houdr adn was brought here as they was fully booked even tho we had alrradg paid and booked in advance. The front door locks have broken and not bewn replaced.  The room was run down and not very clean at all, not a place you would want to take your family to for a night away. 

Personally if you had 1 bad review you brush it of but i dont thinm i have read one good review and everything written from customers is very true.

Read all reviews before booking

Staff cannot be faulted. We were contacted by the owner about our arrival and were given two choices of rooms. One of them was right at the front with a bay window, and it was lighter. The other was in the back and really dark. We picked the front room, but it was too noisy at night. 

You get all the basics in the room; small fridge, coffee machine, TV, etc. Everything was clean. Bathroom was miniature, with blue and green spotlights, impossible to see anything. The shower was small, too, and pressure was bad. The heating was on a timer, and the electric fire didn't turn on. After we told the owner about the radiator needing bleeding (it was only 20 percent hot) it got fixed the same day. 

We cannot fault the service, but the building is old, and has its flaws. We had cleaning service, and new towels. It was OK for two days, but not very comfortable for travelers. 

Clean rooms and friendly landlady, but would rather stay in a real hotel

Well we only went in to the hallway to our ground floor room, choice of dark room with no windows or front room with window, we took the front!! Mistake, you heard everything going past the window, even push bikes!! Woke us up at 5 in the morning and that was it, we were awake....1st night was cold and only 10% of the radiator got hot!! (Fixed 2nd night) extension sockets everywhere! Cables running around the shower basin! The bathroom was a cupboard and was terrible, the extractor fan was like a jet engine!! And looks like the only light bulbs left we’re found in a drawer...I was expecting a lady of the night to pop out and do a dance lol.....from what we saw the whole place needed a total refit, it’s not worth the £52 a night.....the landlady was very nice though.. 

Much better out there for money 

This is not a b&b !!! It's just rent a room !! There is definatly no breakfast ever !! The dining room is full of bikes with a small desk where you make payment ! There is no one on site after you've payed ,, the beds where clean so ok for a nights stay , but it's not a friendly b&b !!! Where you can get up and have a nice breakfast !! They should change there advertising !! Then they wouldn't be having upset people !!! People would still stay and know what there getting !!! There isn't free parking either !! No car park !!! 

Priory Guest House

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