Name: Harrowgate Hill Lodge
Address: North Road, Darlington, Darlington, Darlington, DL1 3AD, United Kingdom
Rating: 6

24-hour reception

Elevator/lift

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Room service

Family room

Shower/Bathtub

Bathtub

Shower

Toiletries

Rooms

Accessibility features

Accessibility

Iron and board

Telephone

Services and amenities

Common kitchen

Vending machine

Meals

Free Wi-Fi

Internet

Parking

Free Parking on Premises

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Teesside International Airport

Newcastle International Airport

Harrowgate Hill Lodge

Darlington

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Windows in rooms do not open so difficult to breathe.  Rooms never cleaned so dirty sheets.  Put me up top, lifts have not worked for years so had to drag heavy suitcases up 4 flights of stairs no help from staff.  Roof leaking so they put towels in corridor to try and soak it up.  Staff just stand around talking at reception doing nothing all the time apart from watching the tv screen in front of them.

Total Dump

I'm going to leave an honest review that was mine and my partners personal experience here, let's start with this first it's £55 a night stat, so those who expect the Ritz you won't get it for this price.

I stayed in room 110 the lift was broken when I attended but wasn't a big deal to be quite honest. Room amenities were exactly what I'd expect for £55 only downside was no hair dryer nor shampoo/shower gel but when I asked the receptionist he gave us some (friendly staff not like other reviews)

The bed was comfortable pillow was good in fact I had a good night's sleep, room 110 is facing the busy main road so was noisy if you had both sliding windows open, with the outer open and the inside closed (still allowed fresh air in) was a good sleep.

They have a fridge on site for you to store food and a toaster and microwave for your use next to the foyer.
They sell pot noddles for you to eat and they have plastic forks if you need one.

I was in a triple room even though I booked a double so it was nice.
The internet is very below par and when on Facebook as an example it struggles to load videos and or pictures and reconnects alot.
The room was clean

That being said we will definitely be staying again.

Overall was good

What a sh*thole. I arrived at about 1450hrs on the 16th. Was given room 304 (top floor). Lift was out of order so as a disabled person it took me a while to get up the stairs.
Room 304 was unlocked, there were dirty towels on the floor, empty bottles everywhere and the bed was still unmade. I complained and was (grudgingly) given another room.
Website says that the pub next door serves breakfast ( it doesnt) and has a cashpoint (again, no).
I wouldnt stay here again if I was paid to.

Don't stay here !!!

Well where can I start this is the worst s..t h..e I have ever stayed in skinks of s..t dirty towels with s..t stains on whole place smells of S..t dirty bathroom with human hair in bath dirty cups stay well away 

Rotten hotel

I had a site to attend for work, which was about 15 - 20 minutes away, and this hotel room was the lowest cost, closest to the site that wasn't a camping site or hostel, or some kind of lodge where you share with others. Everything during my stay was absolutely fine and great value for money. With a long drive there was some key things I was looking for:

- A bed (this was clean and reasonably comfortable) 
- A plug socket next to the bed (to have the phone plugged in for my alarm)
- A Shower (I had no issues with fluctuating heat)
- A place nearby to eat for dinner (The White Horse grill - offering typical pub grub is literally next door)

Other things just weren't that important to me, but to summarise the other things:

Plug in fan - the 2 layered window opens enough to let air in, but the fan is there if needed.
TV - has the Amazon interface, enabling you to sign in to your Netflix, etc. or just watch regular terrestrial TV channels if you wish
- tea and coffee sachets in room

Minor things to take note off:

- I felt the door lock was a bit fiddly to lock when leaving the room, and wasn't sure if I locked it right when inside before going to sleep (so put chain on) - but this is up to guest to get it right. 
- For the lighter traveller there is no iron or iron board in the room (maybe they have these at reception upon request, but I didn't need to ask)
- The lift is out of service, and probably not cost effective to repair. Stairs are fine though, good exercise. 

I really don't have any complaints. You'd get noise as you would anywhere, and if on the roadside you can expect some traffic noise, especially if the windows are open, but for £55 a night, this was a bargain in my opinion and would have no problems booking this hotel again and I was requiring a stay in the area


What's to complain about, for £55? Great stay

Noisy, dirty, mouldy, poor condition, needs a massive makeover.....bed had pubic hair near the pillows, the bathroom had black mould around the bath and bottom of the shower curtain, the window wouldn't shut properly, the wall paper was hanging off, the curtain rails were broken the carpet was stained, the kettle was dirty, mugs were stained. Lift was out of order and I was on the top floor! No breakfast facilities so had to drive 5 miles to the nearest mac Donald's or fuel station. 
When it rained the roof would leak so there would be buckets at the end of each landing and towels laid on the stairs. 
I have got bug bite marks on the back of my neck and top of my head, also my hands and ankles, my local chemist has gave me some ointment to help clear the bites up!
The landings also stink of cigarette smoke, I reported this to reception, but fell on deaf ears as the following day it was just as bad.
Over all this is a disgusting mess of a hotel, stay away. If I could give it a minus rating I would do

Filthy, noisy, flea pit!

Sharon receptionist told her room 200 none of windows open, I have a bad heart, she left me there.  No hot water, toilets never flush.  Lifts not worked for years so had to drag heavy suitcases up two flights of stairs while staff just stood there watching.  Staff just hang around reception never do anything to help, if you ask for help just watch their reactions.

Harrowing

Where do I start.  This is shown as a 3 star hotel, not sure when these were awarded but due a re-inspection.  The first room we were given, we had to ask to be moved, not sure what the unpleasant smell was but overpowering.  Given another room on the 3rd floor, the lift is out of commission (large couch across the doors on the ground floor).  Net curtain looked as if it wanted to escape and the curtain was missing a number of hooks.  Furniture badly marked, the bedside table had a drawer nailed closed. No bedside lamps, the wall lights were on the opposite wall.  The bath panel was cracked and no toiletries.  No breakfast in the next door pub, had to go into Darlington for that.  On our return to the hotel the smell of cooking coming from a few of the rooms was unpleasant (not take aways)

Don't book if you are looking for at least a 3 star experience

Lift not working, rooms recently refurbished (how many years ago?) walls dirty marks on several walls, holes in walls. toilet looks to be from the seventies, toilet seat moving about,  flush not working properly. Door would not lock from outside, after some tries found out it could lock from the inside then close the door. Website states breakfast available next door but when we asked was told that was no longer available. If the website had not stated it was a 4 star establishment I would have thought 2 star was generous.

No idea how this could be 4 star

My brother and I cancelled our booking at a nearby major chain hotel  as they demanded an additional £30 for my brothers 2 dogs for the one night which we thought was excess since we had  paid £10 for the dogs the previous night at a different location and venue operator.  We came across Harrogate Hill Lounge on Booking.com and since it was getting late and given its close proximity to the venue we cancelled we decided to give it a go. Yes the venue does need modernising and appears dated however our room was spotlessly clean, the bed linen and bathroom towels were clean and fresh and there was open access wifi.  The staff were friendly and the dogs were welcome and free of charge. Might not be the place for a family holiday however it was  perfect for our needs and was unbeatable value. I’ll be popping back that way in the near future and will be using the hotel again if I require an overnight stay in the area.

Harrowgate Hill Lodge

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