Name: The Royal Guesthouse
Address: High Street IV15 9HL , Dingwall, Dingwall, Dingwall, IV15 9HL, United Kingdom
Rating: 4

24-hour reception

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

No elevators

General

Room service

Family room

Shower/Bathtub

Shower

Linens

Rooms

Laundry

Luggage storage

Services and amenities

Breakfast

Kettle

Meals

Free Wi-Fi

Internet

English

Multi-language staff

Languages Spoken

Hiking

Fishing

Recreation

No parking

Parking

Beach/pool towels

Pool and beach

First Aid Kit

Beauty and wellness

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Dingwall Museum

Inverness Airport

The Royal Guesthouse

Dingwall

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This place is a dump. No staff on site. Rooms are on second floor, no lift and no secure access; anyone can walk in off the street. No onsite parking, breakfast is in another building (great in Scottish weather). Reception staff have limited English. DO NOT STAY HERE. We did not feel safe and so went elsewhere immediately.  Was told I could have a refund, but system would not give my money back. And check out for the many other names it goes by, including Royal B&B.

Warning Royal Hotel in Dingwall is a dump.

Me and the wife went to stay here for one week Cost £700 ,we were greeted by a well intoxicated lady and an 82 year old man ,our room was not ready but two young people went to get it ready ? the drunk lady showed us to our room and stayed with us instead of leaving us to settle in ! we were advised that breakfast would be served in an annex down the road so we set off to look and across the road my knee gave way leaving me in dire agony no ambulance available so we sat in restaurant until 21:30 after which a taxi was booked by motability RAC this brought us back home to North Ayrshire ,Since then we have been in contact with the hotel to find the owner had died and some woman taken over ? she offered us £541 refund we have since found out it was lies leaving a 72 year old pensioner and his wife out of pocket

Ripped off but after reading some reviews were glad

Not recommended. Dirty and small room. Heating on full blast. Shower poor. Cosy £135 for two nights. Didn't stay the second night. The fire alarm wasn't attached to the ceiling which is a health and safety hazard and the window wouldn't open. You can stay at other local hotels for slightly more which is what we wish we had done 

Don't stay here 

The shower did not work properly, the double bed was tiny, it also had a nasty stale smell
No WI
The person on the reception was rude.
Cancelled booking immediately 
Would never recommend this hotel even if it was £10 a night 
The bedding was smelly as well

Terrible DO NOT STAY under any circumstances

Old guy at reception was horrible and unprofessional.
Room smelt thick with mould
WE FOUND LIVE LICE IN BED! When we told the owner he said he didn’t know about it and wouldn’t offer a refund.
Absolute horror of a place

DO NOT STAY

I booked two rooms in this property, when I reached on booking date , found very pathetic condition of room, built in loft, with ceiling windows , curtain fixed with nail and dirty, windows , smelly carpet, and top of that having uncleaned toilet. Overall, both room were very suffocating and difficult to stay. I approached to reception where a 65 plus  man standing who totally out of mind , I requested to change my rooms, he totally denied as his computer is not working and he is going to home shortly, he gave me room key code , written on small piece of paper, even I offered him to pay more for changing  into clean rooms, he refused again .
I finally left the property bz my family was not ready to stay here and book immediately another property at higher price and shifted their . I complained then but they did not compensate me and did not receive refund yet.
Please don’t book this property, having name “ The Royal Guest House “ Dingwall , Scotland, it is waste of money. Thanks

Poor Customer Service

I stayed at The Royal Guest House previously in October 2022 and my stay was fine.  For this reason, I came back August 2022 due to a last minute change of plans.  As far as my experience with this place has been, there haven't been any issues.  The only quibble is the skylight blind in Room 18 (where I was staying) does need replacing.  Other than that, as a base to stay overnight for a few nights, it has done the job.  Donald was helpful and the complimentary continental breakfast and free parking over at the Waverley Inn (virtually opposite) was much appreciated.

Complimentary Continental Breakfast appreciated.

We were on the NC500 and we had a pitch booked not far from here and the weather turned for the worst we booked here last minuite to turn up and find there was no proper reception area, the receptionist was in a rush and complained about our booking for 4 rooms, that the morning they had only 2 rooms booked to then be fully booked to have to clean them all to find the rooms hadnt really been cleaned anyway, the rooms had food/liquid spills on the walls skirting area and mould on the walls or window edges, the food wasnt catered for there you had to go to another place for that which was a 5 minuite walk, we decided it wasnt for us and within 7 miunuites of checking in we rejected the rooms to be told we would get a refund, which now we are told we are not, WOULD AVOID!! should have stayed in our tent in the thunderstorm! cost us £280 for 4 rooms which we didnt even stay in

Apalling dont go here...

Where do I start with this one. As my husband said, we wouldn’t have been surprised if Basil Fawlty had appeared! 
Check-in isn’t exactly a seamless or professional experience. However, I have to praise the guy at the desk as he couldn’t have been more helpful or friendly. He showed us to our room with the number scrawled on the door in felt tip 😂 
On first inspection, the room looked OK, but this was short lived. Threadbare bedding, unsafe, unsecured bathroom windows which were draughty and were unable to be closed. The curtains in the bedroom hung from a few hooks hiding a broken window behind them. The radiator only heated along the bottom and the room was cold with the draughty and broken windows. Sweet wrappers and maltesers were found down the side of the bed from the previous guests. The WiFi wasn’t the best and the TV wouldn’t connect to allow us to watch it. To top it all off, when we asked what time breakfast was, we were told it wasn’t provided, despite it being clearly written on our booking. Given, what we paid, we weren’t expecting much, but we didn’t expect NOTHING!
The few highlights were that the shower was brand new and looked newly tiled and painted, along with the floor. Also have to comment again on the guy at reception who gave up his personal fire stick so that we could watch something on the TV. 
It was definitely an experience, one we probably won’t be repeating!! 😂 The 1 star ⭐️ is for Steve!

Booked bed and breakfast, tried to check in, had to wait 15 minutes then called mobile number at reception, an older man appeared and explained he was looking after another hotel across the road.  Opened the door to room to a stale smell, dark dreary room broken furniture, toilet seat didn’t fit and was loose, half a toilet roll etc. Outdated cheap mattresses. The older man who checked us in, said no breakfast in the morning, they aren’t doing it as they have no staff.

The Royal Guesthouse

Main amenities of the hostel

Location

Available rooms

Location

Description of the hostel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment