Name: Royal Ship Hotel
Address: Queens Square, Dolgellau, Dolgellau, Dolgellau, LL40 1AR, United Kingdom
Rating: 8

Elevator/lift

Smoke-free property

Heating

Terrace

All Spaces Non-Smoking (public and private)

Outdoor furniture

General

Non-smoking rooms

Hairdryer

Shower/Bathtub

Linens

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Luggage storage

Wake-up service

Services and amenities

Breakfast

Restaurant

Packed Lunches

Bottled water

Kettle

Meals

Free Wi-Fi

Internet

Hiking

Recreation

Parking

Beach/pool towels

Pool and beach

Meeting and presentation facilities

Conference Hall

Business

Cycling

Sports

Pets Not Allowed

Pets

Temperature control for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Cymer Abbey

Royal Ship Hotel

Dolgellau

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We have been staying at the hotel on a regular basis for the last few years and cant fault it. The staff and service are first class and the food very good. The icing on the cake is the disabled room, everything is at the right height, roll in shower and plenty of room to move around. This is really apreciated by someone like me who is wheelchair bound.

Excellent hotel with the best disabled room I have ever come across.

Service and main courses reasonable, but long wait for deserts order to be taken. Deserts were poor quality ( could have bought better in supermarket) , and presentations were terrible. I appreciate it was a Friday evening, but there was no plating up skills at all. 

Standards have slipped a bit. Service and mains reasonable, but deserts let the experience down

I really hoped this was going to be a 5-star review as I wanted somewhere that I could rely on for future visits that isn't a generic chain/budget hotel. On line the The Royal Ship Hotel seemed to fit the bill but things slowly deflated.

On arrival first impressions were good. Nice friendly staff, good decor (although all the bedroom doors I saw seem to have been clawed and scratched by something but I put that down to 'patina'), nice bar area and a menu that had enough to offer something different for a couple of nights stay. 

The first downer became obvious as soon as I was in my room where I needed to log on to the internet and finish some work before the weekend. The Wi-Fi is absolutely terrible. Most of the time I couldn't even find the hotel's server and when it did become visible it either disappeared again before I could log on, froze in use and/or dropped out. It was so bad that I had to leech off wi-fi from a nearby shop but at a distance that was useless too. 

I asked a staff member if I could change rooms and they just said it was not much good throughout the building. They spoke to the general manager who told them to tell me there was nothing they could do. 

I beg to differ. 

There IS something that could be done which is to upgrade the system and provide guests with a service as advertised. Wi-Fi is a given these days and with my work in mind was near top of my list when booking. I can't believe I'm the first to have mentioned this, why have a system that is so bad your staff tell the guests it no good "everywhere"?

Long story short, I ended up losing half the next day finding somewhere else with wifi to finish Friday's work before I could even start my weekend.

The room was clean and the bed comfortable. Bathroom basic but clean with an electric shower that put out very hot water (initially) which began to cool after a couple of minutes. It also ran at low pressure meaning I had to stand uncomfortably close to the wall to get wet, shower and rinse. Might be worthwhile investing in a more powerful unit.........

The money for which could be found by selling the shiny, professional, expensive looking barista machine that's down in the restaurant and "doesn't get used for breakfast". Options at that time of the day are either tea or a cafetiere so if like me you enjoy a cappucino or fancy a latte or espresso to kick start your day on the mountain well, tough. You can't have one.

And breakfast. Hard boiled poached eggs might be a local delicacy that I've not met before, not a taste I'm likely to acquire. Runny is the way to go.

I'd have brought all this up with the staff if anyone had bothered to ask me if I had enjoyed my stay. On leaving I had to wait by the empty Reception desk while the staff member, who clearly saw me and a would-be diner standing there, finished their smoke break. Now I won't deny anyone their scheduled break, especially after a busy breakfast service, (albeit one without the inconvenience of having to serve any frothy  coffees) but is it that hard to have someone on Reception at a time of the morning when you know guests will be leaving?

When I finally handed back the key and told them about a loose tap on the washbasin I got an acknowledgement but little interest and no follow up question(s) so I assumed they would rather their guests leave feedback here.

All a bit sad really. Like I said at the beginning, I really liked the look of the hotel but in several areas it seems they aren't quite interested enough to make an okay stay into a good one.

Don't ask for a coffee from the machine at breakfast, it's not allowed.

We arrived on Saturday to see family in the area and stayed at the Royal Ship and how lovely it was the staff were immediately friendly and felt so welcome my room was lovely and very clean the restaurant was very welcoming and staff were very attentive the food was really nice fresh and hot and we didn’t feel rushed breakfast was amazing fresh and very good portion size big Thankyou to Frank and John Dan Ash and Hannah and all the team you are all brilliant will definitely recommend and will be back 😀😀

Lovely welcoming hotel

Very friendly staff, nice room, comfortable beds and a nice bathroom. What’s not to like? The restaurant was shut when we arrived about 9pm but the barman explained it was off-season so they close early. Good selection of cooked to order things for breakfast. Loved the flask of cold milk they give you for tea/coffee in your room.

Very pleasant

Staying at the Royal Ship another lovely hotel after staying at the George111 we thought we.d try another Robinson Hotel and once again a 5 star experience.The food at the Royal Ship was amazing.lt was packed with people dining...The room was beautiful with comfy beds and a well appointed bathroom.The staff were lovely and made us feel at home.A different location than the George111 which was very pretty but standards and food were as good...Thanku

5 Star experience..🌟🌟🌟🌟🌟

I had a fantastic weekend getaway with friends at the Royal Ship Dolgellau! The town's charming atmosphere was the perfect backdrop for our adventure. The highlight was the breathtaking 9-mile walk along the estuary, following the Mawddach trail all the way to Barmouth. The Royal Ship's location made it an ideal base for exploring this beautiful region. We couldn't have asked for a better experience!

Am ideal base in this beautiful region

Unfortunately, I was a little disappointed with the hotel for the price. There was a bad drains smell in the bathroom and the room didn’t smell fresh due to this. The cleaning service didn’t remove rubbish from the room and didn’t replace the tea/coffee spoons/mugs (as my spoon had hot chocolate on it from the night before). We asked for dirty mugs to be replaced at breakfast on more than one occasion. I paid quite a lot to stay here (£460.00 for a weekend) and due to that I expected more. This is very much ‘rooms available above a pub’ rather than a quality hotel service. From the booking.com description I expected more quality than I received, which is why I paid more to stay here than with competitors. The images made this hotel look much nicer than it was. The whole upstairs area looks worn and needs some TLC. Staff are busy running the pub area and so the hotel service isn’t great. We struggled to get reservations for food and they were unable to accommodate just a dessert and a drink on one occasion.
The parking is limited and open to all customers and so as a hotel guest you are likely to need to use a pay and display
On the positive side, the staff were friendly and the beds were comfy. 

Hotel did not meet expectations

We visited The Royal Ship for a Sunday dinner on bank holiday weekend and had an amazing experience! We booked in advance (absolutely essential for a busy weekend) and were greeted by a very friendly and professional man who made us feel welcome immediately. He seated us in a lovely dog friendly area near the bar. The food was incredible, the best Sunday dinner we have had at a pub! We had roast beef and it came with cauliflower cheese and mash, in addition to the usual accompaniments of roast potatoes, veg and lots of the most amazing gravy! All the staff that served us were friendly and so professional and despite the fact the pub was clearly busy (a really good sign!), it ran so smoothly and non of the staff looked stressed, just really happy to help. We were staying in the area on holiday so only had Tripadvisor reviews to go off when choosing a pub so I am leaving this review to tell anybody considering going to The Royal Ship to book now!!!
Thank you for the wonderful service and amazing food!

Wonderful friendly service and incredible food!

Restaurant Tuesday Chippy Night.
Beer good. 
Service  very slow.
Waitress smelt of smoke.
Fish OK but how do you do such awful chips?
Was everything alright?
No.
Sorry about that.
Poor customer service.

Royal Ship Hotel

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