Name: The Avenue
Address: Avenue Street, Durham, Durham, Durham, DH1 2PT, United Kingdom
Rating: 9

Smoke-free property

Heating

Garden

Terrace

No elevators

General

Non-smoking rooms

Room service

Hairdryer

Shower/Bathtub

Wardrobe/Closet

Linens

Toiletries

Rooms

Iron and board

Services and amenities

Coffee/tea for guests

Diet menu (on request)

Breakfast

Restaurant

Packed Lunches

Kettle

Meals

Free Wi-Fi

Internet

Parking

Free parking nearby

Free Parking on Premises

Beach/pool towels

Pool and beach

Meeting and presentation facilities

Business

Extra decontamination measures

Health and Safety Measures

Location

At the hotel

Room amenities

Teesside International Airport

Newcastle International Airport

The Avenue

Durham

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We stayed before and had a fairly basic room on the first floor which was enough for our needs.
This time we were allocated a room in the roof which frankly is not fit for purpose and is a health and safety hazard.

The good bits:
A nice seating area with TV

The very bad bits:
The ceiling is sloping and is an assault course of beams that cross the roof space. My 6 foot 3 husband had to stoop  for most of the stay - the only clear run across the room is where the ceiling meets the apex of the roof and that is barred by a full size wardrobe, necessitating him to stoop to get past. The bed is shoehorned into an unsuitable space and even my 5 foot 4 frame struggled because the space on the left side of the bed is about 6 inches to the wall and the roof slopes above it. I had to shimmy sideways and lean back at the same time to get in.
I cracked my head on the ceiling making a drink at the tea making station which is not quite in front of a dormer window.

The bathroom is OK but tired with cracked tiles and poor siliconing.

This room needs a health warning and anybody who books it needs to be warned about it. It reeks of trying to fit a room into a space that is not suitable.

Coupled with our shocking experience in the restaurant we won't be coming back.

Room in the roof is a health and safety hazard

Great hotel with comfy beds. Excellent breakfast, fab staff (Karen) made us very welcome. Rooms are a nice size and spotless. Highly recommended. Reasonably priced and would definitely return. Alan & Maureen 

Lovely Hotel

Really nice food. Friendly staff. Good portions of all food.  Excellent chef and staff. Nothing is an issue for any of the staff. Also have various menus such as a lunch time menu, pizzas and curry menus Good affordable prices would recommend the Avenue pub Inn Shincliffe to all as a good experience for food drink and nights out.

Superb

Really nice food. Friendly staff. Nice chicken strips and hallomi sticks. Good portions of all food.  Excellent chef and staff. Nothing is an issue for any of the staff. Good affordable prices would recommend the Avenue pub I. Shincliffe to all as a good experience for food drink and nights out.

Lovely food

We recently stayed here for a few days and had a truly wonderful experience. The Avenue is in an ideal location, in a beautiful village setting with easy access and good transport links into Durham City Centre.
The rooms were so comfortable and cosy. We slept so well. My husband and I loved the little touches such as the soft towels, mattress toppers, toiletries, books and throws and tea and coffee making facilities. It was very peaceful and tranquil.
The breakfast was also amazing with generous portions and served quickly, absolutely delicious! We were so well looked after by the owners and staff alike and felt so happy and at home that we were really sorry to leave.
We definitely want to come back and would highly recommend staying here. 


A Wonderful Experience at The Avenue 

My friend and I arrived at 6.30pm as we had to locate the restaurant. We ordered drinks which were delivered to us. My friend ordered a starter and it was brought to the table before the rest of the group arrived between 7 and 7.15pm. Main orders were taken by the solitary waiter Service was slow which surprised me as only two nore people were seated in the large room.

Slow Service

The warmest of welcomes from Karan, Peter, Amy and the lovely blonde Cypriot lady whose name we didn’t know. Our bedroom (1) was spacious with the most comfortable king sized bed imaginable. The bedding was of excellent quality also. We really appreciated having real glasses in our bedroom and proper mugs. The food portion sizes were extremely generous and the range of drinks from the bar was ideal.

Home from home experience (without the washing up!)

Had a lovely meal lastnight at this pub highly recomend the sharing starters well worth the money biscoff cheesecake is amazing staff are friendly lovely clean pub fruendly locals will deffinately visit again soon 👏

Out for tea

I checked in on line as requested was sent a code to use key safe, on arrival we did as instructed to find no key, had to ring numbers mentioned on email, someone came shortly after, we got to our room which was up 3 flights of stairs, room 6 is classed as a deluxe double it wasnt deluxe but would have been bearable had it not been for the beams which made it extremely awkward to navigate the bed and other areas of the room, when asked staff where really helpful and let us choose another room as the were not full, we had one evening meal at the property which was edible, the first morning breakfast service was fine the next 2 were a bit hit and miss, to summerize the Avenue as a pub is ok, as accomodation its not so great, the cleanliness of rooms needs addressing the bed linen and towels were clean, and the place could do with some redecoration, the staff are really lovely and I think people find it hard to say negative things about the place because of the staff, place is fab for getting into Durham as bus stops outside and takes 10 mins to get there, would I return, sadly no, the reviews   I read were  missleading.

Base for sightseeing

Booked a table for 2pm via open table. The website says food served daily until 9pm but when we turned up we were told the kitchen closes at 2 so we couldn't be served.
This is a nice local pub but they really need to sort out their communications, website and booking system.

The Avenue

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