Name: Atlanta Guesthouse
Address: 10 Royal Parade, Eastbourne Seafront, Eastbourne Seafront, Eastbourne Seafront, BN22 7AR, United Kingdom
Rating: 9

Smoke-free property

Heating

Express check-in/check-out

Terrace

All Spaces Non-Smoking (public and private)

Outdoor furniture

No elevators

General

Non-smoking rooms

Room service

Rooms

Luggage storage

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

Bowling

Mini golf

Recreation

Parking

Free parking nearby

Next to the beach

Pool and beach

Fax and copy machine

Business

Pets Not Allowed

Pets

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Eastbourne Beach

Devonshire Park Theatre

Eastbourne Heritage Centre

Princes Park

Western Lawns

Fort Fun

Airport Brighton

London Gatwick Airport

Atlanta Guesthouse

Eastbourne Seafront

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Lovely little family run hotel, both Mark & Yvette were very friendly and helpful.  Room was lovely and clean and comfy.  A good sized full English breakfast, and nice and close to the pier.

We stayed in room 7 which had a good view of the town and hills in the distance, but if your unfit then it might be a bit of a climb up the steps

Would definitely stay again

Very Good Hotel

Wouldn’t hesitate to stay again. From the moment we arrived we felt so welcome and relaxed. Beautiful room with fabulous sea view. The most comfortable bed with soft sheets and bedding, which made for a great sleep. Lovely touches, such as the ice machine downstairs and glasses to use if you fancy a drink, either inside or sitting on the outside terrace whilst enjoying the sea sounds and view. We enjoyed sitting outside of an evening and nothing was a problem for our hosts. Breakfast was simply perfect. Special mention re Pickle the resident cockapoo, who is adorable and so well behaved. Thankyou for everything and all the very best. Will return.

Perfect

Another wonderful stay at Atlanta. The rooms are all spotlessly clean, breakfast expertly and freshly cooked by Mark and Yvette is the perfect hostess ensuring all guests feel welcome. It truly is a pleasure to stay here. Mark and Yvette work so hard to ensure that all guests are looked after and are a wealth of knowledge about the local area. I know for sure that I will be returning.

Perfect place to stay

Nice property, nice room, oceanfront, with moderm furniture and bathroom. Mark&Yvette are friendly hosts and their dog is lovely. Breakfast cooked to order (eggs, ham, bacon) and they also offer toasts, cereal and yogurts. I would stay again. It’s not a negative for me, just a comment. Please be aware the property is an old charming house but no elevator so, yes, there are steps to climb, not recommended if you have a motion impairment. Also, as part of their environment-friendly proposal, property only cleans/change towels/line every 3 or 4 days (or more frequently, for an additional charge.

It’s ok, an option if the price is right for your budget

Dear Atlanta,

Thank you for a great 3 days at your really lovely place. This is a beautiful small hotel and I did have a lovely single room with breakfast.

Thank you also for giving me a brand new experience… The worst of a departure I’ve ever had in 25 years of staying at hotels or guesthouses.

Maybe I should’ve never dared to arrive late which must’ve made me unpopular for you? 
I couldn’t help that trespassers on tracks had several trains cancelled. I would really have appreciated you told me that you do not want me to stay at all at your place anymore though you were nice when I arrived. 

Or it must have actually been the check-out!?:

Check out is at 10:30 and having the lady of the house knock on the door at 10:28 saying “You need to vacate the building!!“ is sth I’ve ever heard in this way or experienced. Maybe it’s due to the lack of my poor English language skills yet it did sound very unfriendly and harsh to me. It was made clear by her in another sentence when I said I am on my way getting dressed and the luggage out. Itwas not the first time over these past days I was baffled over this  “tone of voice” yet didnt want to say anything as I am a very positive person and didnt want to offend. I work in tourism and entertainment - maybe I am used to more winning personalities and a more positive tone of voice.

I was then rushing to get my luggage out and putting things in the bin in the last minutes.
As I was so rushed I misplaced the room keys somewhere in the luggage so when I was already down in the foyer at 10:38 (as you stated exactly) I was looking for them and so still in the building downstairs in the foyer at until about 10:50 after having found the keys and handing them over to you.

Yet before 10:38 the lady of the house obviously already found a left large rubberband in my room which was brought down and handed to me. Obviously the room was already being cleaned and so thoroughly inspected that this item was found which I oversaw! I left the building at 10:50.

So when I was already waiting at the train station at 11:05 you already had written me a message that my room supposedly was left untidy and you want to charge 40£ for an extra cleaning fee due to your terms and conditions?!
If you had already been in the room around 10:35 why not address me when I am still standing in front of you receiving a left item from the room but yet doing it in written form when I have actually left the building for a train to catch as usual for a tourist? Why not approach me directly when I am still in the foyer for 15 minutes? Right in front of you? 
You handed me over the rubberband when I was still in the foyer so obviously had a thorough inspection as I had left it in the room somewhere where I did not see it. Why not to tell me? Why wait until I have left for a train? Why this business practice? You did actually very much talk(!)to me at 10:28 that I need to vacate the building and the lady of the house made it harshly clear in her words again when I said that I was just about to get the luggage outside and 2/3 minutes. You could have approached me as well when I was still there. You didn’t! Why? 
According to your later messages you must have immediately seen a “breach of your terms& conditions” yet you do choose to let me know after I have left for a train. Why? 

Then you do send me pictures showing some breadcrumbs on the carpet, tea stains on a bedsheet and a toilet roll on the cupboard with a tea towel?!

I did very well understand your guesthouse does not do cleaning in between days which is perfectly fine yet a hotel or guesthouse that does expect a room being spot clean after a 3 night stay without cleaning inbetween and eith the expectation of an empty litter makes me wonder where I was staying?
You are a guesthouse, hotel? 
So as a guest I am supposed to not leave any litter which I did all put in the litterbag and I am not supposed to accidentally have a tea stain on the bed sheet? How dare I.  So you went thruh the litter to check the consummation of food items or where those breadcrumbs the evil evidence?!
I was very rushed at 10:28 yet putting some rubbish in the bin so must’ve actually spilled some breadcrumbs or even made a stain on the bed sheet while throwing away a paper cup. Maybe I should’ve just left it on the nightstand and not tried to clean up as usual.

Why provide a kettle and tea when you do not accept the possibility that a guest could ever make a stain maybe on a bedsheet with some spilled tea? 

A toilet roll is supposed to be only in the bathroom? Never to be left on a cupboard? You also send me a picture of this. Some breadcrumbs on a carpet are generally unaccepted in a hotel after a 3 days stay without cleaning in between? Alright… its the food item no matter where it was consumed.

You have those custommade signs for all kinds of things - Why not put up a sign in each room that a toilet roll cannot be placed anywhere but in the bathroom? Or another sign in the foyer that a guest is never supposed to take two bananas when you put them in the public area in a bowl? This would be helpful so that you don’t have to condescendingly address me in front of other guests that “there’s only one banana for each guest!” You really made me feel horrible, yet I didn’t tell as I didn’t want to offend you - again. I didn’t count the bananas in that bowl and most guests had already left the breakfast room. Maybe I forgot to read about the banana bowl in your terms & conditions. You could have told me in a fun way but unfortunately the tone of your voice doesn’t give any friendly or hospitable tone. I’m talking about the lady of the house… Maybe I have to tell it now in written form after not doing it for several days to not offend you.

You did now send me your terms & conditions after charging 40£ to my credit card and stating that you do not allow any food items in the rooms. I did not give you my credit card details directly as the payment was made through booking.com. Yet still you did charge me the fee using these credit card details that were just to be used for the accommodation? Wow.

Please make your written terms and conditions available in exact writing on the booking.com site before one does think about a reservation. If it does say that room has to be left spot clean, thoroughly vacuumed and that all guests have to wash their sheets in a washing salon prior to departure I shall be glad. Making tea is ok yet never with biscuits or nibbles.. alright- No food at all. Would be helpful in the room description right next to basic information to see before deciding to stay at your guesthouse. Please also state where toilet rolls can be placed if not only underneath the sink where they got wet all the time. One would appreciate knowing that when making a booking as a contract matter.

I must’ve obviously made a mistake after 25 years of travelling. What a sad and horrible experience this departure was:/. 
It is such a lovely place yet I have never experienced this kind of “hospitality”. I had such a great time in Great Britain yet this “departure” will forever leave a mark and destroy my memories of Eastbourne for all times. I shall never come back. Thank you.

You can gladly remove this review if it is against your terms and conditions… I have never left a review of this kind yet I am utterly disappointed, exasperated and sad. So are you:/.

Beautiful place, yet horrible departure and staff experience. It's not what you say, but how you say it!

The Atlanta Hotel is in a wonderful position, on the front at Eastbourne, overlooking the sea. I stayed there for five nights in September 2023 and enjoyed every minute. My room had all the facilities, on the first floor, that one needs including very modern en-suite shower and toilet room, TV, Internet and tea/coffee facilities etc  My stay included a breakfast each morning and what a breakfast!
The hotel is situated about a 10 minute walk from the twin centre, bus station and railway station enabling the adventurous traveller to get to Brighton, Bexhill, Hastings and Lewes. It was also a five minute walk to the pier. If I were to revisit Eastbourne, I would have no hesitation in staying at The Atlanta Hotel again. Oh, and the prices were very reasonable. Great place, lovely food and nice people - what's not to like!

Great hotel, lovely breakfast, nice people ...

Just had a weekend at Atlanta guest house, lovely, very clean comfortable and friendly, Yvette and Mark are lovely and Pickle the dog is gorgeous, breakfast excellent, voucher available for reduced parking, ideal location for the town, beach,  harbour, and buses if you wish to visit anywhere else.
Thanks for a love weekend 
Shirley and Ian 😊

Weekend break

We spent last weekend at the Atlanta whilst attending the Eastbourne Airshow. This was our fourth stay and again was brilliant. Yvette and Mark are excellent hosts and always make you feel welcome. We stayed in Room 9 which is a large, clean and comfortable room overlooking the sea with great views. Breakfast was excellent, full English and other choices.  We will definitely return and would not hesitate in recommending the Atlanta. 
Thank you Yvette and Mark for another great stay.

Another wonderful stay

Mike greeted us and made us feel very welcome.   Six of us stayed recently..  The landlady’s customer service was as changeable as the weather!   Breakfast good & rooms clean. First & last visit and would not therefore recommend.   

landlady needs a course in Good Customer Service

We had a fantastic stay at the Atlanta the room was although not big but well laid out with a lovely modern big bathroom . The breakfast was freshly cooked and was lovely . 
Mark and Yvette were great hosts . Fresh milk and ice were always available . Great place to stay and will be going back .

Atlanta Guesthouse

Main amenities of the guest house

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Location

Description of the guest house

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Check-in terms and conditions

Paid on the spot

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