Name: The Burlington Hotel
Address: Grand Parade, Eastbourne Seafront, Eastbourne Seafront, Eastbourne Seafront, BN21 3YN, United Kingdom
Rating: 7

24-hour reception

Smoke-free property

Heating

General

Non-smoking rooms

Room service

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Diet menu (on request)

Breakfast

Restaurant

Snack bar

Packed Lunches

Meals

Free Wi-Fi

Internet access

Internet

No parking

Parking

Next to the beach

Pool and beach

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Eastbourne Beach

Devonshire Park Theatre

Eastbourne Heritage Centre

Western Lawns

Princes Park

Airport Brighton

London Gatwick Airport

The Burlington Hotel

Eastbourne Seafront

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Just returned after spending six nights at the Burlington hotel. Staff are really friendly and helpful. Internet works in your room, electric heater in your room that enables you to keep your room nice and warm. Room cleaned every day and the hotel puts on really good entertainment three nights a week. The hotel though is run down and obviously needs some serious work to get it to a reasonable standard inside though this did not stop us enjoying our stay there

Lovely stay at the Burlington!

The room was freezing cold , massive draft through windows ,breakfast was ok just cups wasn’t clean toliet paper in lift light and bed very uncomfortable  I wouldn’t go there again worst hotel ever!!!

TERRIBLE DO NOT GO!

It was a fourth floor bedroom. Carpet filthy covered in stains. Windows so draughty the curtains were blowing and someone had used toilet paper to try to fill them in. The bathroom had black mould and the shower would only produce very hot water.Food was very good but service was not as there was not enough staff.  

Would not recommend

Great 2 night stay with breakfast.
Hotel has great seafront position opposite the lovely pier. Hotel is dated as is a old building, room was spacious and very clean. Staff very friendly and helpful, breakfast very good and  view out to sea.
Great value, would definitely return if back in Eastbourne.

Two night December stay

Oh dear...wish I had read the reviews first. Don't let the photo of the outside sway you! Room very basic, stained carpet, no heating ( sent up electric heater which wobbled and could easily topple over) toilet seat broken, sash window, flaky paint and didn't fit, really draughty.  Small double bed with a mattress that had seen better days! Breakfast...bacon could have soled your leather shoes it was so tough. The one thing going for it...the staff were lovely!

Dated....draughty....could do with a complete overhaul. You get what you pay for!!

There was only entertainment on one evening,  the heating was not working , there was a small electric heater on the wall thank goodness,  so the room was warm , but the water was just a bit warm , it was not hot so I couldn't have a proper shower or a bath because if I run a bath the water would of been cold when I got in it , the water was much to cold , 
The meals was good and they did cater for my diet that is vegan,  and that was very good thank you , I asked for a bath in my room and I got a bath but the water was way to cold to use the bath , it was just warm water .

Heating was not working and just warm water out of the taps , food was good. 

Okay so this is a cheap hotel to stay at so you cannot expect 5☆ luxury.

Pros -
Location 
Cheap parking
Friendly staff

Cons -
No Central heating throughout the building
The ceiling in the breakfast hall was leaking
The place is falling apart
Hygiene is shocking - so much so we didn't eat breakfast on day two of our stay.
The room -
The room was dusty
The lock was missing off the bathroom door
Paint was peeling off
Window sills were rotting
Toilet roll holder hanging off
Shower screen hanging off



Pay Extra somewhere else if you want heating

We booked to stay here as friends had already booked for a local celebration. The Whole place is bedraggled, flaking paint everywhere, dirty carpets. Reception is HIDDEN around corner off main entrance so staff can not see or monitor who is coming in. Two ladies were speaking with the manager upon our arrival, complaining that someone had been in there room on two separate occasions, the manager was trying to placate them, having locks changed on their room. Police were then in attendance. 
Our room was only OK, even though we paid for a Superior Delux… what a Misrepresentation . The shelf above the bathroom sink had coffee/ tea mug stains on it, not cleaned. Huge fly filled cobwebs on windows, fluff in corners of floor, the loo brush holder pot was almost overfilling with dark brown liquid water which made us heave.  Each time we were near reception, several groups of guests were complaining about no hot water, the robberies and lack of security.  There were seemingly inexperienced and very young staff running the place.  No central hearing on anywhere but portable heaters.  We will never return to this shambolic establishment that advertises as a hotel. 
Fortunately we only had 1 night, any longer and we would have moved to another hotel.

Police in attendance on both days of our 1 night stay, a bedraggled hotel.

Good value for money, hard working staff who were very helpful and attentive.   Breakfast choice was good, with hot plates and hot food, good selection of cereal and fruit, tea and coffee topped up as required, dinner was well organised choice of 4 main courses but seasonal vegetables were the same every day! Rooms clean and ample supply  of hot water, rooms cold as no central heating but fan heaters were provided.  Evening entertainment provided 2 nights and both were very good.  Couldn’t expect more for the price paid!

Shearings coach holiday

My wife and I visit many British and European hotels on holiday but, fortunately, none have been as bad as this.
The worst feature was, in the morning,  no hot water for our entire stay
Also our top of the range room lacked a hair drier, a bed side table and adequate light
There was a coffee machine with no instructions and a kettle which took for ever to boil
The bathroom was so narrow that access was limited, 
The heated towel rail did not work
The bedroom carpet was stained
The bath/shower (not that we could use it) had something resembling a dead slug stuck to the floor
The service at breakfast was totally inadequate
There was no servicing to the rooms.  Coffee sachets, milk etc were never replenished 
Breakfast would finish on the dot of 9.30 am after which items from the buffet, we were told, would not be refilled
In any case breakfast, coffee and all else was congealed or generally luke warm . A request to meet with the General Manager was denied
A robbery/incident took place whilst we were there but we were not given any information about this disturbing lapse of security
The reception staff were unhelpful
Most residents were very unhappy
I am now demanding a full refund.

The Burlington Hotel

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