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September 2024
Spotless rooms
Seven of us shared 3 rooms all of which were spotless and with very comfortable beds. The staff are lovely and helpful. I don't know if they are making up for bad reviews if they are they are certainly giving it 100%
Shower was wonderfully powerful and certainly warm enough also free toiletries were
leisure, couple
January 2020
Superior Double Room (double bed), 1 night
What was good
Friendly staff. Parking outside and free at the weekend.
What was bad
Food in restaurant. Also the restaurant had left tea/coffee in reception for guests as well as mini chocolate cream eclairs. the cream was off and the eclairs were not even covered
November 2024
Good hotel!
Decent stay and a nice breakfast. Staff are friendly and helpful, am Bonvoy Silver and requested a 2pm checkout for my 2 night stay which was granted with no fuss. Comfortable room although basement room I was given was a bit dark and a -slightly- musty smell, TV a bit dated. Great location near Ear
December 2024
A Marriot hotel which need an upgrade
Park Grand Kensington has a superb location. Very close to Earl´s court Tube Station and in walking distance to the big museums.
The staff at the front desk are not the most welcoming I have met. They do their job and that´s it.
The room was fine but could do with an upgrade if it should live up to
December 2024
Good Location, but not Marriott Quality
Our Air B&B in the area was cancelled on us prior to our arrival in the London Earl's Court area, causing us to scramble a bit for replacement accommodations, so we opted for a Marriott property assuming Marriott quality. The property is conveniently located about 100 meters from the Earl's Court T
December 2024
Just an avaerage hotel
Quite an ordinary 4 star hotel. Bed was two singles pushed together and quilt was too small and not very thick. Hotel could do with a bit of a facelift, looking a bit worn out. Breakfast was below average and had very little variety. Had to wait for a table and coffee machine was supposedly broken.
company
October 2024
Avoid if the basement rooms are the only ones available.
I recently stayed at this hotel while traveling with a tour group. The trip was broken into two separate stays at the beginning and end of the trip.
The first 3 nights, I had a room in the basement. Let's just say avoid this area at all costs. Getting to the room was a chore, as the elevator did
business trip
October 2024
Tired, damp and disappointing
A disappointing Marriott experience. I was in a basement room, the room and corridor smelt very damp, carpet was stained, tired, shabby,
Old furniture
I would not stay here again and would not recommend it to others.
It was a Very poor experience, Marriott should know better
company
January 2025
Really unprofessional behavior!
If is a shame that I am writing the reservation office since 18th December and NEVER got an answer. About my reservation (paid in advance) more than one month silence, after several reminders. I even try to call the London reservation office without any success. This is the most unrofessional behavi
family
December 2024
This is not a proper Marriott or even close to usual standard
Beware! This is not usual Marriott standard.
Cancelled on arrival. Really poor standard for Marriott. Was not prepared to stay here moved to Kensington Marriott nearby. No idea why this managed to get under the Marriott brand. Rooms were awful. Did not look clean and smelled of Damp.
Park Grand London Kensington Hotel 4* in London 21 reviews of the hotel, room photos and prices – book Park Grand London Kensington Hotel online