Name: Innkeeper's Collection Exeter M5 J30
Address: Rydon Ln, Exeter, EX2 7HL, United Kingdom, Exeter, Exeter, Exeter, EX2 7HL, United Kingdom
Rating: 6

Smoke-free property

Heating

Garden

General

Non-smoking rooms

Cable TV

Flat-screen TV

Shower/Bathtub

Bathtub

Shower

Wardrobe/Closet

Linens

Toiletries

Rooms

Luggage storage

Services and amenities

Diet menu (on request)

Kettle

Meals

Internet access

Internet

English

Polish

Languages Spoken

Free parking

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Meeting and presentation facilities

Business

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Sandy Park Rugby Stadium

Adrenalin Games Paintball

Exeter International Airport

Plymouth Airport

Innkeeper's Collection Exeter M5 J30

Exeter

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Chantelle was very friendly and helpful throughout our visit. It was a clean & warm environment. Easy parking. Good toilets. Would highly recommend. My number one choice for a carvery with good selection of vegetables 

Very good service

Excellent service especially Chantelle in the bar area.
Stayed in the area for a local event 
Just the one night 
Happy with the location as very convenient for the M5 and the event I was going to
The facilities were very good value

Stay in Exeter

Upon arrival we had to wait 15 minutes at reception to then be told our room wasn't ready. We came back at check in time and again waited at least 15-20 minutes to be greeted at reception. Upon entering the room 233 we found there to be a cleaners backpack coat and other items still in the room. We informed the cleaners and they came and retrieved their belongings after about 10 minutes of waiting. When we entered the room it quite clearly hadn't been cleaned at all. Absolutely disgusting. Hairs in the shower and toilet, marks inside the toilet. Toe nails on the carpet and bits everywhere. We returned to reception and waited a further 20 minutes for a member of staff consequently causing us to miss our pre booked taxi into town. We were given a different room eventually which was up to standard but the double bed did have 2 single mattresses instead of a double which was extremely uncomfortable, we had nothing by way of an apology not even a complimentary drink at the bar.

Cleanliness non existent 

From a cool check in to long queues for breakfast this was an unmemorable experience. Car parking OK, room clean and adequate, but restaurant very busy and understaffed. Food at dinner poor, breakfast long queues to get a table and queues awaiting cooking of some food. Poor choice and little service. Waitress friendly but obviously overworked. Just OK for brief stopover but not advised for anything longer. 

Adequate

Unfortunately our stay was not the best. We know this is budget but still at £90 a night I expected something a bit better than this. It took time for someone to come to the reception and they seemed very busy and pre-occupied. The room was down a long, cigarette smelling corridor. We booked a family room with the expectations (due to photos) of a room with 2 permanent beds. Instead we got a normal room with a pull out sofa bed which was pretty uncomfortable and old. The room smelt old and of sewage at times. The net curtains smelt like they had never been washed. Wallpaper was peeling off the walls, there was dirt and bugs in the lampshade and the carpet looked 50 years old. The main bed was comfortable and large, and clean. The bathroom was clean but had a slight sewage smell and was very basic. No hooks to hang anything up in the bathroom, and very very tiny TV. Being so close to the corridor, at night people made no effort to be quiet and you could hear everything. If it had cost £59 (like we discovered the holiday express down the road cost) i would not have minded but £90 is a large chunk of an income and was not value for money. Im afraid i wont be returning. Thanks

Tired and old

Excellent staff and service good food clean room with good tea making and comfy bed  clean bathroom with good towels all u need for a great stopover nice late check out midday after a great breakfast served till 11 

Great stop over

Rooms are clean with a comfy bed and a good bathroom, for the money paid, it was better than I expected.
The carvery was excellent the meat yummy and lots of veg etc
The breakfast was also good and again better than expected.
The place is basic, but everyone was friendly and I enjoyed my stay.

Goid carvery 

Although the room had been upgraded, nice bedroom furniture it still looked, especially in the bathroom, that it needed finishing. Plenty of tea and coffee, clean bedding and towels, but the sink tap gave no hot water. Breakfast was good if you wanted a full English, but nothing else available except toast, plus the coffee was cold and I had to ask for milk. If you wanted orange juice you had to go back to the bar area and ask for it. Good value if there is two of you, but expensive for a solo traveller.

Average Motel

I booked a room here for the night as a stop over during a trip down to lands end. Good location and good price for the room. Staff were friendly and helpful and with the restaurant next to it meant I didn’t have to go far food food which is a bonus. Will stay again

Nice stop over stay

I stayed here with my 7 year old daughter.  It is a good base to stay to explore Exeter with good links for the train station at Digby and Sowton and bus stops directly outside.
Check in was nice and easy, pleasant staff who were really helpful too.
The room itself (219) was basic but clean.  It had everything we needed which for the price is all you could ask for really.  The beds were nice and comfy too.
Breakfast at the Toby Carvery next door was a bit disappointing but this review isn't about them, just my opinion that if I stayed here again I wouldn't bother eating there.
Check out again was very easy and friendly.
I've given 4 stars and not 5 because, although everything was fine with the stay it didn't have anything really above the basics.  I'd stay again though as it did have everything we needed for a 2 night stay, just with no frills :)

Innkeeper's Collection Exeter M5 J30

Main amenities of the hotel

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Available rooms

Location

Description of the hotel

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Check-in terms and conditions

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