Name: Queens Hotel
Address: 1 The High Street, Ffestiniog, Ffestiniog, Ffestiniog, LL41 3ES, United Kingdom
Rating: 6

Smoke-free property

Heating

Security guard

Garden

Fire Extinguisher

Outdoor furniture

General

Non-smoking rooms

Room service

Family room

Carbon Monoxide Detector

Rooms

Laundry

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Parking

First Aid Kit

Beauty and wellness

Pets allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Cellb

Zip World Llechwedd

Valley International Airport

Queens Hotel

Ffestiniog

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

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4-beds

40-beds

5-beds

6-beds

7-beds

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9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We stayed in this hotel last night. It was most horrid experience ever. Dirty filthy rooms, dirty bathroom.. dirty reception area. We even didn’t want to take shower so awful it was. They offered us breakfast strait when we checked in . It was in a paper bag with excuse that they don’t have chef.  Everything was just shocking . Most horrid hotel I ever stayed

Most horrid experience

This hotel is just dirty, fly’s all over the place with no one doing anything about it.
Doors filthy had to use my elbow to open most door’s because they we’re actually sticky.
The town itself is rough only when we booked a taxi were we told theres a heroin epidemic.
The guy who runs the place tried to make us pay again at the reception which sounded dodgy but would not release the keys to us untill we did. Luckily we got our money back from booking.com i see from previous reviews he’s tried this with others. So he knows exactly what hes doing i just feel for others who may of not been able to get there money back.
You might aswell camp up the slate mountains you’d have a better time. 
When we booked we were told there was a restaurant but on arrival told he doesnt have a chef. Never again!

Awful

Spent two nights with husband and two children in the family room ….. what a mistake - booked in haste without any research like I usually do ( proper lesson learnt here ) no valance on double bed showing thread bare bed, springy awful uncomfortable bed, rotten window boards , dirty floor, no bedside lamps, no hooks in bathroom to hang towel or dressing gown etc 
Dirty and generally run down with poor decor 
Rubbish shower - Luke warm water 
Mould around bath and had to have bath as shower didn’t work properly then spied someone else’s hair - gross 
Stained ceilings 
No hot chocolate with tea and coffee and in family room where kids will stay 
No wardrobe but broken rail 
No spare blankets or duvets 
No reception 
No check in staff 

On the plus side : it was warm 
It was very quiet 
Smart TV 
Huge room 

Rubbish view - literally ! Overlooking the bins 

This has reminded me to use trip advisor before booking anywhere in future

Omg ! Bates motel …shock horror

Hotel has a few spaces of parking on side or large pay and display at the back.

The hotel is tidy and clean which is about all I needed. Unfortunately kitchen wasn't open the evening I stayed but there's a few takeaways nearby.

Had breakfast and it was freshly cooked and tasty also very reasonably priced. Same as the bar it was fairly cheap to what I'm used to per pint. There's also big screens and pool table available.  The rooms were clean and warm, very large TV and good WiFi throughout. Bathroom was clean and shower was alright once I turned it fully on. Would I stay here again probably because the staff are exceptionally friendly and were helpful throughout my stay



Had what I needed 

Reading previous reviews I did wonder what our stay would be like- however I was pleasantly surprised 😊
We had a warm welcome and were told how to get to our room. 
The room was clean, smelt fresh and nicely made up. Hot water aplenty.
Clean mugs and glasses were provided with tea coffee making facilities, bottled water also left.
The breakfast was delicious, my husband and I both had the Welsh breakfast, locally sourced produce.
The staff go out of their way to make you feel comfortable and welcome

The views surrounding the hotel are breathtaking

Warm welcome

Went into their bar for a drink while waiting for my train on the Festiniog Railway - OMG! Dingiest place I've been in for about 30 years.

Struggled to get in because the entrance was blocked by someone smoking a rather odd smelling cigarette...once I managed to get in I took one look at the place and came back out again.

Decor was like something out of the pilot episode of the 'The Sweeney'. One person behind the bar serving a line of unhappy looking customers.

If you're passing, keep going!

We were ment to stay here for the weekend but we had to leave the hotel had a strange smell to it and the room was not clean, the bed had a cut in it and the curtains were riped. There was no communication with the staff and I found them to be very rude!  We had tried to call them as we arrived to ask where the car park was but they had put the phone down on us, once we got though it seemed that they were in a rush to get of the phone. Upon arrival we were in the reception area which was also very dirty the staff that we saw just stared and ignored us. After about 10 minutes we finally got someones attention she had first told us we needed to pay as we hadn’t but it was all don’t though booking.com, we was handed the keys and told your on the second floor room number nothing about food or where to go. I will not be back!! 

Avoid!

I booked this accommodation with a sensible expectation since it cost £80 for one night. 
I had specified on my booking that we would arrive at 11:30am but would only need to store our luggage whilst we ventured to Zipworld till later. 
Upon arrival, the Hotel was completely locked up however we could see someone through the window in the bar area so assumed the door must be stuck. Alas, it was not. The door was locked and was only due to open at 12pm.
Eventually we were let in, and were told we could leave our bags in the restaurant area in the entry way.. which had zero security for luggage bags.

It took at least 20 minutes for the same woman who was sitting in the bar area to acknowledge us and we were told we could leave our bags there or move them to the “Function Room” which sounded safer.
There was gentleman sleeping on the sofa, which seemed to be nursing a hangover, the function room looked like Germany invaded and bombed the area. There were over 5 glasses that were half full. We immediately felt unsafe and like the hotel was not well kept. 

This “hotel” is severely lacking TLC. The website stated it was taken over in September 2020, and would be undergoing renovations for 12 months. It has been nearly 12 years and not even a lick of paint has touched the peeling walls. 

Our bedroom was right above the bar area which gave us optimum audio sound of the loud music played by the bar in the evening. The fortunate thing was this stopped after 11pm and they were kind enough to provide a gift pack which included ear plugs! That is a first for me.

The bed needed a new mattress, and we were too scared to sleep under the duvet so we slept on top and coated up with a jacket for warmth. 

The bath/shower leaked, which lost pressure in the shower. The cups were stained so had to get disposable cups from the Co-Op up the road.  The toilet roll holder is missing the main component and the the toilet ran water like Niagra falls after flushing leaving the tank empty. The toilet cistern lid is cracked. There were splatters of brown marks on the wall next to the toilet and behind the toilet door. 

The walls were peeling, there are stains on the walls below the window and above the radiators. 

The furniture in the room is dated, and is completely misfitted. The massive TV was placed on a chest of drawers, but you can see holes in the wall where there used to be a fitted TV. 

I would not dare eat in this restaurant based on the lack of cleanliness in the reception, bar and bedroom areas. 

There is absolutely nothing to do in this town apart from Zipworld. I would only do this as a day trip and high taile it out there. There is limited choice of restaurants!

AVOID THIS PLACE LIKE THE PLAGUE!

AVOID LIKE THE PLAGUE

See email to Manager:
.
Your hotel is on our business booking website with click travel and says it has a restaurant, parking etc, but I will be advising our agent click travel to take this one of its website as it is completely unsuitable. Through click travel we have an allowance of for dinner, breakfast etc so that we do not have to pay for items and then claim them back during our stay, the manager said this wouldn’t be possible either during the stay and everything would need to be paid extra.

On arriving at the Hotel after a 4hr drive, there was no obvious parking and I was told the delivery bay to the side of the hotel was fine, so not secure parking as you would expect from the main hotel in Blaenau Ffestiniog. The reception area was a mess with loud music coming from the bar area. On checking in I was informed that there was no evening meals in the restaurant as there was no breakfast chef and that breakfast would be available across the road in a cafe as Monday was the chefs day off.
On going to my room and walking up the stairs the hotel felt very worn and dated. The carpets were threadbare, plaster on the walls was cracked and flaking. There were footprints on the walls which did not give off feelings of a safe, clean and welcoming environment. I was given room 11 initially, again the room was dated with carpets so worn it was difficult to say if it was clean. The bed looked like someone had been lying in it, but that was because the mattress was so worn it had lost its shape.
I took this up with the manager who gave me room 8, although the bed was marginally better the room was again dated with a stain on the wall, threadbare and worn curtains and carpets that looked dirty. The drawers had crumbs or general dirt in them. There was no desk to do work at, so not suitable for a business stay. Equally in using the Wi-Fi our company system would not allow me to connect as it was not secure enough! My stay was not restful in the slightest, once the load music in the bar had finished it seemed that one of the other rooms continued the party on the floor below somewhere. Voices and music could be heard till after midnight and doors opening and closing. I made sure my bedroom was locked but still felt uneasy. I managed to find one bit of the bed where the mattress offered some support to sleep on, as rolling away from this lead you to roll towards the edge of the bed where the mattress was worn and offered no support. 

Regards a very disappointed and tired guest,

Should have stayed in the car

poor quality, poor maintenance....but thats the least of the problems...guest comes out and shouts at my family when I am not there and hotel staff do nothing.....these poeple shouldnt be running hospitality business...ill qualified, ill mannered

Queens Hotel

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