Name: Premier Inn Fort William
Address: Loch Iall Fort William, Fort William, Fort William, Fort William, PH33 6AN, United Kingdom
Rating: 8

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Great Glen Way

Belford Hospital

Commando Monument

West Highland Way

Inverlochy Castle

Premier Inn Fort William

Fort William

The bathroom had a mouldy ceiling with mould growing around the bath handles and the overflow outlet. We where also unable to use the shower as the shower head was also covered in mould - obviously they don't adhere to the 12 week water management plan. It's not the first time I have experienced these issues at this hotel, but I have always been willing to accept that these issues are sometimes a ' one off' due to staff shortages, maintenance issues, etc. The floor in the bathroom was also dirty with dust and hair that has been swept up against the side of the toilet pan. On the plus side, the reception staff where wonderful and very friendly.  In addition to the mould issues, there was 2 x lamps that had switches built into the base unit and had dislodged from the housing unit but still allowed you to insert your finger into it - one even had some black 'electrical tape' over it to hold it - Can the Premier Inn confirm if that practise adheres to the BS7671 - 18th edition? FYI - General Manager/Facilities Manager- the photos are available for your perusal.

Let Down - Once Again with Mould and Electrical Safety Issues

Ideal location for exploring the Highlands
Hotel and restaurant were excellent staff in both premises were outstanding.
Stayed in premier plus room only thing missing in these rooms is a clock and phone to reception as rooms in this hotel is a very long walk.

Excellent location

Wasn’t happy with stay but not had this experience before. The room has obviously been involved in a leak from the room above and was a damp smelly room. Not the normal experience   We told reception but we didn’t hear off them the whole visit.  The pain was peeling and slight black mold on the skirting.  

Not happy

I have stayed here of and on from October 2023 I cannot fault it in any way the rooms are clean and comfortable the staff at reception are so kind and helpful one of the receptionists Lara is so professional and very mannerly any issues she will deal with it straight away no issues here I will be staying here again no problem all good

All good no issues Joe boy

A fantastic experience.  Warmly greeted by the staff.  Christmas surprise for the children.  Rooms were clean.  The kettle and the TV had issues but the staff prompt got them replaced/ fixed. The view outside the hotel was very good.

Christmas décor in the hotel and the restaurant was beautiful and festive.

Lots of car park

Fort William on Christmas

Nice rooms, clean and good service. Well located in central Fort William.  Close to train station and grocery store as well as many other shops.  Good prices and well maintained rooms.  Would definately stay there again.

Great place

Booked to attend a 50th.

Couple of wee issues. First disabled room is room 32. Obviously 32 room along a corridor from reception. Bit of a walk for someone with mobility issues awaiting a knee operation.

Brewers Fayre a wee bit grubby. Sometimes tables need a bit more than a quick squirt and wipe.

Evening food not great. Roast chicken dinner not really roasted. Why would you deep fry stuffing, only discovered what it was when wife cut into it. Also food could have been warmer, food was a bit cold.

Breakfast was however good , chap in charge was very attentive. Got soya milk and granola for my wife.



50th Birthday Stay

This Premier inn at Fort William was absolutely great from the moment we checked in.
The staff were very polite and nothing was to much trouble for them.
The room was spacious spotless and very comfortable.
The Brewers Fayre next door was also excellent.

Excellent

We stayed this weekend at the premier inn Fort William on a climbing trip. It was a great price. Very good temperature control. Toasty and cool whenever needed. The staff were so helpful, smiley and polite. The food was very nice and breakfast is actually awesome!! The water was hot and pressure incredible. The bed was comfy and I slept like a log. A very quiet hotel at night. I honestly feel that it is advisable to use this hotel if you are in the area for a trip like ours there is no need to look further. You get everything you need. Don’t get me wrong it’s not self contained with a pool. Spa. Cinema. We wanted to get our heads down and just relax when the weather turned. The town a walking distance outside gives you the extra entertainment you may be looking for. And everywhere we went the locals were incredibly friendly, helpful and welcoming. 

Fantastic stay

Stayed last Friday night and can only say good things about hotel, very clean, very friendly staff on check in and check out and more importantly very comfy bed.
We don’t spend much time in room so the the beds the main thing so perfect and to top it all free onsite parking.

Premier Inn Fort William

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