Name: Westcourt Guest House
Address: Achintore Road, Fort William, Fort William, Fort William, PH33 6RQ, United Kingdom
Rating: 9

Smoke-free property

Heating

Garden

Terrace

All Spaces Non-Smoking (public and private)

General

Room service

Family room

Rooms

Luggage storage

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

German

Russian

English

Multi-language staff

Polish

Languages Spoken

Free parking

Parking

Golf сourse (within 3 km)

Sports

Doctor

First Aid Kit

Beauty and wellness

Ski storage

Skiing

Winter sports

Pets Not Allowed

Pets

Temperature control for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

West Highland Way

Great Glen Way

Belford Hospital

Westcourt Guest House

Fort William

I booked this reservation 3 months before my August stay.  I realized within 4 hrs of making the reservation that it was a bad idea, because I had been having some increasingly challenging health issues and decided it would be unsafe to drive the 4 hrs to get there on the left side of the rd since I am used to the rt side of the road.  I called the proprietor and explained the situation (within ~10 hrs of booking and w/ 3 mo to fill the room) and was brushed off and told he would respond via email.  So I emailed and the owner never responded and never answered any of my phone calls from that point on.  I left kind phone messages and emails and he didn't respond to any of them.  So, I ended up losing $500.  Also, after booking the room for me and my daughter I was informed that kids are not allowed and contacted expedia and was told there was nothing that they could do b/c "no kids" was in fine print on the reservation (literally at the very end after scrolling way, way down and after about 10 expedia advertisements.  So I didn't even know if we went if we would be allowed to stay. All the other rooms booked up in the 3 months and I am sure that during the busiest tourist month ours would have been booked too if they had given us a refund.  Very unkind and greedy owner!!! I DO NOT recommend staying at this place if you value kindness and compassion! 

Horrible Host

Yowzer! Think about staying in a really fancy mansion, with an owner who is like the oracle of the local area… then add to that the comfiest nights sleep and jazziest breakfast ever… and you’re there. If you’re going to Fort William, stay with Charles and his lovely with Katerina. You won’t regret it!

Best b&b I’ve ever stayed in.

An absolute nightmare. We stayed in Fort William at Westcourt B&B for four nights. 
On day one we had the honeymoon suite, with jacuzzi. We wanted to enjoy the bath, but while we were in there, Charles knocked on our door several times (even though you can clearly hear that the jacuzzi is in use from the corridor, as we'd been told not to use it after 22pm). Eventually it turned out he wanted to introduce himself and try to sell us the room for more nights (because we had a cheaper room for the following days). Guest privacy was definitely not a thing.
Since we had been hiking and camping for a week beforehand, in the rain, all our stuff was wet. When we asked if they had laundry facilities they referred us to laundromats for which we'd have to take a taxi to reach. We just wanted to dry things, so we spread our stuff over the room. When we came back in the evening, Charles met us in the hallway, as if he was waiting for us (which he did several times in a way which at least I found very creepy), to tell us that this was "unacceptable" and we "should be thrown out". When we discussed a bit and said that we did not cause any damage to the room whatsoever, the stuff is just wet, not dirty, nor did we bother any other guests in the slightest, he went to make a completely inappropriate remark about our lifestyles saying "I don't understand how you can live like this", and that they couldn't perform any room service like this (although they had taken down all the things that were drying). When we tried to say that we don't need our room cleaned while we stay there, they said that it wasn't an option, it's included in the service, so asking for privacy is again not ok. 
The next day, when there had been room service, returned to our room to find our personal stuff that we like to keep on the nightstand, was moved into cupboards in the bathroom, so we had to look through the whole place to find them. 
If this all doesn't sound bad enough yet, we had a bit of drama also regarding payment, where Charles got agitated saying that there's no point to a bank card if you can't use it. This is because he already had my husband's card details (through booking.com) and tried to just take money for the extra night in the honeymoon suite (this night was agreed on later, so not through booking.com). Luckily my husband's bank has a safety mechanism which requires him to give the pincode if there's a new payment, but Charles could not offer a method for us to use the pincode, nor could he send a safe payment link. Eventually cash (without receipt) was the only option, because he also wasn't able to give his own IBAN number. 
So all in all, we felt extremely uncomfortable during our stay at Westcourt, and spent as little time in the B&B as possible, trying to avoid the hosts every time we went in and out. 
The breakfast was also not worth it at all, and not fresh (the same things lay there day after day), and also served only between 7:30 and 8:45, which can be extremely early for people on vacation. 
When other guests watched TV, we could literally follow the movie word by word in our room, the walls were so thin.
Two nights in we were already looking into alternative accommodation options, and just wanted to get away from there!
The less negative things I have to say are:
Katerina, the other host, was very friendly and helpful, and the place was very clean.

Creepy creepy creepy!!!

The place is amazing. They take care of every detail. They look after you very well. Accommodation and breakfast are excellent. They are hospitable and pleasant. The view of the lake is beautiful. It's very worth coming. Not to mention the city is very pleasant too.

A comfortable and welcoming place

Wonderful! The place is beautiful, very well taken care of. Our room was wonderful with a view of the lake. A spectacular breakfast! They offer local products and diversity, all impeccable. Ate's coffee tastes different, delicious. Everything very well done. It was our fifth city on a tour of Scotland, best hotel yet!

Best hotel in the world!

Lovely B&B. Super friendly hosts. Comfortable room. Great choice of food for breakfast. Lots fresh fruit. Not too far to walk into the town. Would recommend this B&B. We had a room at the front of this place so our view was overlooking the sea which was super. 

Nice B&B

West Court offers an experience you don't want to miss. great house, great hosts, great service great food.
One of the best B&B's we have ever stayed in. a handy location with great views out the front. We were lucky enough to have a room overlooking the shore which was fantastic.

Just Great

We stayed here for two nights, and when we arrived, the owner welcomed us, who was very generous and kind, the place was delicious and the room was comfortable, and the breakfast was plentiful, with a choice of meat, fish or vegetarian dishes.

What a lovely welcome!

This place is really amazing and all the affection of Charles and Katarina in caring for their guests can be felt by us. We already noticed that the house outside is extremely well cared for, the check-in time is 16h19, but we arrived in the city around 13h30 and we wanted to stop the car. As we didn't know if we could leave there I called the traditional bell and we were met by Charles who although the rooms were not yet ready was extremely nice, in the restaurant tips, tours and maps. There we noticed that the house outside is extremely well cared for, beautiful gardens and statues, everything in its proper place. We went to lunch since the house is super close to the center. We went to lunch at 16h00 and we went to banquet again and we were greeted by Charles who showed us the rooms were not yet ready.

This is amazing!

It was just fantastic: my husband and I stayed 2 nights and we found each other very well. The house is beautiful, simple, but well maintained and very clean. The breakfast was FANTASTIC: everything is fresh (fruit, juices, yogurt prepared by them every day differently with e.g. poppy seeds, goji berries, raspberries etc...). they ask you the night before if you want their typical breakfast (egg, bacon, or salmon etc.) so then in the morning they prepare it for you, in addition to the sweet breakfast, of course. The room they gave us was beautiful, even the bathroom, well taken care of in the smallest detail.

Westcourt Guest House

Main amenities of the guest house

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