Name: The Mooring Post
Address: Horseshoe Dr The Wharf House, Gloucester, Gloucester, Gloucester, GL2 8DB, United Kingdom
Rating: 8

Elevator/lift

Smoke-free property

Heating

Gift shop

Express check-in/check-out

Garden

Terrace

Outdoor furniture

General

Bridal suite

Non-smoking rooms

Room service

Family room

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Safe-deposit box

Services and amenities

Diet menu (on request)

Restaurant

Kitchen

Meals

Free Wi-Fi

Internet

English

French

Languages Spoken

Parking

Parking nearby

Conference Hall

Business

Golf сourse (within 3 km)

Sports

First Aid Kit

Beauty and wellness

Family/Kid Friendly

Kids

Pets allowed

Pets

Temperature control for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

St Oswald's Priory

Greyfriars

Gloucestershire Airport

Raf Brize Norton

The Mooring Post

Gloucester

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We ordered breakfast at 9.25 and it is 10.30 and still no sign of it. Others ordered after us and received theirs. Unbelievable and despite booking a room with breakfast included this was also questioned. I will add photos of the breakfast if it ever arrives!

Over an hour wait for breakfast!

Just off the motorway in a lovely area canal side with lots of nature. Nice dog walks and a beautiful sun trap. Nice early check in with friendly lady that took us to the room. Bar tender very friendly and worked so hard so did evening bar/waiting lads.
Food was good in the evening, drinks reasonably priced. No breakfast available but didn't mind not a major issue. Very dog friendly and welcoming. Room was gorgeous clean spacious with dog welcome pack and bowl ready. Tea and coffee available and so handy to have fridge. A lovely stay and good staff

Lovely stay

Convenient location to explore Gloucester Quays, a 40-45 minutes walk or 10 minute drive. Lovely surroundings next to the River Severn and Over Canal Basin. Just off an A road.
Large double bedroom with jacuzzi bath, mini fridge and tea/coffee making facilities.

We’d definitely stay here again!

Convenient location, lovely surroundings

We had the garden flat for our large dog which was just fantastic as he doesn’t like to be inside. The bed was extremely comfortable and there is a small fridge in the room which is very handy. Beautiful bathroom. If the hotel restaurant isn't open then the Toby carvery is just a two minute walk. The dog walking is fantastic, the hotel is set on a small canal. Also there is a little path which takes you under the bridge and out at Alney Island nature reserve. It’s very quiet and right on the river Severn. 

Great place. We would definitely go again. 

I don’t tend to leave poor reviews at all but this experience was particularly unpleasant. Booked four rooms for family members to stay in on the night of my wedding at Elmore Court, but our guests were told they were only able to stay in three - with guests therefore made to share a bed - again, this is despite us having paid for four.
Key, though, is that since then, instead of trying to help us to resolve the issue, the Mooring Post has been nothing but defensive, rude and unpleasant to deal with, offering really strange reasons as to why we couldn’t have a refund on the room we paid for. Eventually, after a huge hassle, they begrudgingly agreed to give a partial refund for the room they didn’t let us use, but even this small refund hasn’t materialised.
I can’t comment personally on the rooms as I didn’t stay, the guests said they were fine, but that they couldn’t wait to leave in the morning due to the uncomfortable atmosphere in the place. I’d urge you to think twice about spending your money with these people. Hopefully the mooring post can see value in training the staff to turn it around, particularly as there do seem to be several reviews mentioning really bad service and MIA refunds.

A real shame - terrible customer service

Check in was easy and friendly, our room, which was a deluxe king size, had nice furnishings and decor. The towels were really big and fluffy! The breakfast was absolutely delicious, I had the veggie option which comprised of a corn fritter, mushrooms, tomato, avocado, scrambled egg and beans and my husband had the full English which was excellent.

Clean and comfortable accommodation in a picturesque location.

Needed to visit family and also wanted to make the long weekend a bit of a special break. The mooring post  was fab. The room had great views. There was also doggie gift bag and dog bowls.
Coffee machine and tea and coffee provided , as well as toiletries you would expect from a branded hotel.
The bar/ restaurant was excellent. Simple menu but good cooked fresh  and cooked to a good standard.  The staff were super friendly and accommodating. Plus amazing taste in music!
We loved it so much we have booked another weekend here.

Ticked all our boxes

Brilliant overnight stay at The Mooring Post - great location for walks near the river, very dog friendly, the room was great - everything you need + a comfy bed - 10/10! 
Would highly recommend this place! 

10/10! 

Stayed for one night but would definitely return. Lovely room with little extras that make a big difference - fridge with complimentary milk and water, coffee machine, biscuits etc. comfortable and spacious room with plenty of sockets and storage. Bathroom included a jacuzzi bath and lovely fluffy white towels. We had both an evening meal and breakfast and were met with a warm welcome by Sam and the restaurant staff. A good choice of meals with generous portions and all delicious. Pleasant surroundings and close to Gloucester Quays. Easy check in and out. 
Reasonable price for the facilities- we would certainly book again. Thanks 😊 

Great facilities at a reasonable price 😁

Stayed Friday 19th and Saturday 20th August. We selected the Mooring Post to meet up halfway with family. Arrived around 5 o'clock to a beautiful location and was greeted by friendly staff. Our room was on the top floor and was great, lovely and clean and spacious. 
On the Friday night we stayed on the premises to eat as the menu was reasonably priced and had a nice selection. The food was salty but my family and I don’t cook with salt, so we notice. Half way through our meals though we couldn’t eat any more. My fries had mounds of salt piled up inside the portion which you didn’t see until you had got halfway through them. We all were overpowered and couldn’t finish our meals. I wish I’d taken a picture as I’m not sure I even believe the amount of salt even now. 
Breakfast which was included in the price was very nice my husband and I had full English. I did however request mine to be gluten free and it arrived with black pudding on it. Two members of the the family we met up with asked  for the pancakes and they had to share one portions as they had run out. 
One of our group has to walk with a frame or walking stick. For most of our stay we had beer kegs stood in front of the disabled toilet and restricting movement at the bottom of the staircase. Very dangerous.
The following night we decided to eat at the Toby Carvery,   3 minutes walk along the road. We got back to the Mooring Post at 5 past 9 to find it already locked up. It clearly states it shuts at 10. 
Breakfast the second morning was different to the first we had but still just as good. And the pancakes had not been replaced so they were not available. 
The ladies Amy and Katie were lovely, always smiling and made you feel really welcome if it wasn’t for them I would have given it even lest stars. 
As I stated first a lovely place that just could be so much better with a little care and attention.

The Mooring Post

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment