Name: Firhall Highland Bed and Breakfast
Address: Firhall Grant Road Grantown On Spey PH26 3LD,Firhall Grant Road, Grantown-on-Spey, Grantown-on-Spey, Grantown-on-Spey, PH26 3LD, United Kingdom
Rating: 10

Smoke-free property

Heating

Outdoor furniture

Adults Only

General

Non-smoking rooms

Room service

Fridge

Hairdryer

Flat-screen TV

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Toiletries

Rooms

Iron and board

Luggage storage

Services and amenities

Coffee/tea for guests

Diet menu (on request)

Packed Lunches

Coffeemaker

Bottled water

Kettle

Meals

Free Wi-Fi

Internet

Parking

Beach/pool towels

Pool and beach

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Inverness Airport

Firhall Highland Bed and Breakfast

Grantown-on-Spey

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This was my third stay at Firhall and James and Stuart have created a simply wonderful place which is so stylishly decorated, relaxing and with such attention to detail. The Spey Room was so lovely with lots of special touches including robes, slippers, coffee machine, shortbread, chocolate and mini fridge with a little bottle of milk and water. The bathroom had a bath with overhead shower and quality toiletries. They have thought of so many touches to enhance your stay. The continental breakfast had lots of delicious elements along with the usual cereals, fruit juice and toast. James looked after the guests so attentively and both James and Stuart have created such a fabulous place to stay. Firhall is the perfect base to explore the Cairngorms and lots of other special places in the area. Thanks both for a great few days, it’s always a true pleasure to return to Firhall, as well as seeing you. 

Wish I was still there!

James gave us a warm welcome to his delightful home. It's very well appointed and as James is not able to accommodate pets or children it's also very peaceful. Everything was beautifully presented including the breakfast. There's lots to do in the surrounding area - we enjoyed Cawdor Castle and Cardhu Distillery. We got a lovely evening meal at Ravenscourt House near by.

Immaculate and peaceful

We were scheduled to stay at this B&B after arriving into Edinburgh.  Our flight and luggage arrived late.  As a courtesy, we called ahead to let James & Stuart know that we would be arriving around 8 pm. To our complete shock, we told by James (or Stuart ) that they would not allow us to check in since we would be arriving past 7 pm.  We were told that one individual was a flight attendant and had been dropped off at the airport that morning and the other individual had a class to teach starting that 7 pm and could not check us in.  When we asked if we could be checked in after the class, we were told absolutely not.  Whichever individual we spoke with was absolutely rude and unhelpful.  We asked for them to provide alternative accommodation recommendations and it was a struggle to get this information. The conversation quickly deteriorated with the individual being extremely rude to the point that I ended the conversation.  

It's clear that James/Stuart are not in the business of running a B&B for the right reasons and aren't adequately staffed to run it properly.  Things happen that are beyond to control of clients but you do what you can to accommodate your clients.  That's called basic client/customer service.  Clearly this in not the case for James/Stuart, as they are more concerned that they not be inconvenienced rather then providing good customer service.  During or visit Scotland, everyone we interacted with were extremely friendly and helpful.  James/Stuart, were the extreme opposite of what we encountered elsewhere.  They are extremely rude and unhelpful.  I would highly recommend staying elsewhere.

Simply awful customer service

I recently stayed at Firhall with my girlfriend & her parents, who were across from Australia, and I'm so glad we did, as I couldn't have asked for better Scottish hospitality. 

Firstly James, our host, was absolutely fantastic. He made us very welcome on arrival, and throughout our stay, and was such a friendly and relaxing presence - as well as going above and beyond to make sure our stay was perfect. 

My girlfriend and I stayed in the Skye room, which was nicely decorated and cosy, and we slept like logs. The entire house has a lovely warm atmosphere, and made us feel really relaxed.  

The breakfast was fresh and just the right size, with a lovely selection of ham and cheeses, gorgeous croissants and fresh, seasonal scottish fruit.

Overall, we can't thank James enough, it was a wonderful stay, and made us properly relax for the first time in months. 

All the love,

Andrew & Hannah

Possibly the most relaxing Bed & Breakfast Experience we've ever had, and definitely the friendliest host! ❤️

Fabulous room, well equipped and sparkling clean, much more than expected. 
Delicious homemade breakfast, very helpful host and great hospitality. 
From the very first moment we met the host we felt at home, a very warm and friendly atmosphere.

Superb stay at Firhall Highland Bed & Breakfast- Grantown on Spey

This is a beautiful B&B. Hosts Stuart and James are delightful.  My room (Hare) was on the ground floor, large, comfortable and beautifully appointed.  Firhall is conveniently located for walks through the woods along the River Spey.

Fabulous bed and breakfast

We stayed at Firhall for the night on our honeymoon tour of the NC500! Oh my goodness if I could have moved in I would have! The whole house was stunning and so beautifully decorated, with such attention to detail! Stuart welcomed us on check in & he was so lovely & welcoming, we felt right at home! Our room was gorgeous & had everything we could have needed & more! Best sleep of the trip, soft & cosy bedding & wonderfully big bed! James was the perfect host at breakfast! And oh wow breakfast was honestly the best I’ve ever had in my life! Only regret is only booking the one night! Would absolutely stay again, even if it’s just to work my way through the different breakfast specials. 

Cosy, comfy & best breakfast ever 

We booked to stay at the Firhall for our anniversary. James was fantastic prior to our arrival, providing us with all the information we would need and checking in that we were all sorted for our stay. Unfortunately on the day we were due to check in there was a leak in the bathroom of the room we booked meaning we couldn’t stay. What could’ve been stressful and disappointing was made a breeze by James. He sorted out an upgrade for us at another B&B near by and got us a bottle of bubbly and chocolates to apologise. He even came over to check everything was ok when we arrived and apologised in person. All of that was unnecessary but extremely appreciated. We’ve decided we will definitely be coming back next year so we can stay at this lovely place because James was so welcoming. Thank you

So welcoming

Just perfect! It's all been said before, and it's all true. A beautiful home. Our room (Spey) was very spacious, immaculately clean, with gorgeous décor (the wallpaper!) and an extremely comfortable bed. We loved having a Nespresso and real milk in our room. And the breakfasts, oh my goodness! So delicious. The best scrambled eggs we have ever eaten. The bacon sandwich, unbelievable! And a special thank you for the packed breakfast on our last day. Smoked salmon and cream cheese on a bagel with capers and red onion and cornichons, with a special little bonus of mustard: just delicious! So much better than a banana. Thanks so much, James and Stuart for a wonderful stay.

Just perfect

Firhall was recommended to me by some friends who owned another B&B and had retired and closed their location.  I checked the website and the pictures were nice and inviting.  That's an understatement for the actual property.  It's absolutely lovely there.  My room was well appointed and very comfortable.  I had planned on being there to fish during the spring, but weather turned and it was heavy rain and snow.  I ended up spending more time in my room and visiting friends in town.  The room was very comfortable with a great chair right next to the window where I could sit and drink my tea.  The bed was also quite comfortable.  Took me a few min to figure out the water heater for the shower but once I got that worked out it was perfect.  They have a formal sitting room which had a nice fire going.  James and Stuart have really done a great job and I look forward to coming back soon.

Firhall Highland Bed and Breakfast

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment