Name: Gateway Express
Address: 50 Chepstow Rd, Newport, NP19 8EB, United Kingdom, Gwent, Gwent, Gwent, NP19 8EB, United Kingdom
Rating: 5

Smoke-free property

Heating

General

Non-smoking rooms

Family room

Shower/Bathtub

Shower

Toiletries

Rooms

Ironing

Laundry

Luggage storage

Telephone

Services and amenities

Coffee/tea for guests

Kettle

Meals

Free Wi-Fi

Internet

Free Parking on Premises

Parking

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Friars Walk Newport

Wales National Velodrome

Belle Vue Park

Bristol Airport

Cardiff Airport

Gateway Express

Gwent

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

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6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

In Chepstow Road, there is this hotel, the Gateway Express, and a few doors away, the Gateway Hotel.  They are part of the same business.  There is a tiny sign by the front door saying "Gateway Express".  The check-in has to be done at the other hotel.

The Gateway Express is unmanned.  There are no staff there.  There is no breakfast there.  In effect, it is an annexe of the slightly more expensive Gateway Hotel.  The latter does do breakfast by the way.

I stayed in room 5 at Gateway Express.  It had a double bed, TV and good bathroom.  It was all clean and tidy.  The location is 5-10 minutes walk from Rodney Parade and 15-20 minutes walk to the city centre and Newport Railway Station.

All in all, it was a comfortable stay.  It was £45 room only for the night.

Clean and tidy accommodation

Polite and helpful man at reception.  Bedroom was clean and comfortable and bathroom modern. Parking was a bit awkward but we got a space ok. Didn't stay for breakfast as had to leave early but thought good value for the price. Also generous quantity of milk/tea/coffee with good-sized milks.

Good value

We saw a sign for the Gateway Hotel which turned out to be 42 Chepstow Road, rather than no 50 as the Express is advertised as. The receptionist was pleasant and explained both buildings were part of the hotel and they were only 4 doors apart. He gave us a key card and explained where to go. For the money it was great value. It was a spacious room and was generally clean and comfortable. The shower was fab, great water pressure and there were free toiletries available to use. There was free parking available.

Value for money

Had a good nights sleep here. On main road but road noise not too bad. The hotel and area don't look the best from the outside, but inside was fine, the quality matched the rate. Excellent room and bathroom and clean. Only down side for me was the springy mattress. Other than that I couldn't fault it. 

Pleasantly surprised

Check in was fine and lady helpful,have to walk down the road to the gateway express although on first glance the room looks clean and presentable nice clean bedding all seems well. I dropped a pound coin behind the bedside cabinet and pulled it forward and behind it and the bed was months of dust and cobwebs! I also put clothes on the top shelf of the Wardrobe and when I took them down to wear the next day they were grey with dust! Improvements could be made! Bathroom lovely and clean the other thing I didn’t like was when I returned from nights out there’s no one there no reception and you feel like your walking into someone’s house it just has a weird feel to it like your alone! Also if your out and about in Newport it’s not an area to walk on your own late at night without getting bombarded with people begging for change and cigarettes! Would not return 

Visiting friends 

The name cleverly implies something else (Holiday Inn Express etc) - however, this is an en-suite room in a converted "Victorian" large house. As others have described, the "Express" is 4 houses down from the Reception building.  Our first attempt to check in was aborted as it is a very small area and an argument was ongoing. An hour later the process was smoother but we were surprised by the money-up-front requirement.  Very basic and tired fittings.  Parking is very difficult although we were told to phone a mobile number if we had any problems (not tried). On the plus side, we thought that the room and sheets were clean and the shower gave controllable hot water. We paid £66 for a Friday night which is cheap and so all the above is expected.

Very basic

Weird set-up. Consists of a several big old houses in a fairly dodgy / run down area. Check in was an unwelcoming experience, with payment demanded up front (rather than holding card details) before seeing our room. Staff seems to speak little English. Then sent away to another house 4 doors away. Signs everywhere asking you to use the hand sanitizers, which unsurprisingly were all empty. Room stank of stale cigarette smoke and was musty. Window was screwed shut, and extractor fan in the ensuite did not work, so poorly ventilated. View from the room was mostly rubble. After we checked our room we were ready to hit the road and find somewhere else, but had already paid (...which explained payment on arrival). Bed had a stained mattress, but otherwise the room was actually fairly clean. Loo roll was apparently being rationed and we soon ran out. Given the smell we spent as little time as possible at the “hotel”. Given the price, £100 for 2 nights without breakfast, I suppose I shouldn’t complain. It did the job as a base to sleep and shower, so OK if you’re working locally perhaps. However if you are couple then kiss goodbye to any notion of a romantic stay. 

Smelly and basic

We stayed at this place for four nights recently , it is advertised as a hotel but I would say it is not even a decent  bed and breakfast.    The location is o.k - the town centre is about a ten minute walk.   Our bedroom seemed to be recently renovated and was at the front of the house but there was no noise from the street.  The bedroom was clean and the bathroom was modern but there was a really mad musty smell in the bedroom. The bulb on one of the bedside lights had been taken out and not replaced.  I asked the housekeeping to replace it but she did not speak good English and it was not replaced during our stay. There was tea and coffee making facilities in the room also an iron and hairdryer.    The room was comfortable but the smell ruined our stay.

Musty smell in bedroom

We stayed here fod a night with friends. My friend booked through Booking.com   I left something in my room and called the next day to be told to call back......ni response from then via Booking.com either. Very disappointing and wrong!!

Spent I night here

The only good part was the guy who booked me in.  After that it was downhill all the way.
The reception is in a different building than my room.  The parking was full at my building to I had to park at the reception building and carry my luggage down the street.
The building which housed my room smelled of stale smoke and old carpets and the carpet inside the front door was shredded and dangerous.
My room was shabby and tatty.  The carpet was frayed around the edges. Bathroom fittings were rusty and badly maintained, shower tray chipped. The electric heater was speckled with rust and other substances.
It was horrendous and I definitely would not recommend staying here.

Gateway Express

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