Name: The Beaufort Raglan
Address: High Street, Raglan, Raglan, NP15 2DY, United Kingdom, Gwent, Gwent, Gwent, NP15 2DY, United Kingdom
Rating: 8

Smoke-free property

Heating

Terrace

All Spaces Non-Smoking (public and private)

Outdoor furniture

No elevators

General

Non-smoking rooms

Room service

Family room

Hairdryer

Shower/Bathtub

Wardrobe/Closet

Toiletries

Rooms

Accessibility features

Accessibility

Iron and board

Telephone

Iron

Services and amenities

Restaurant

Packed Lunches

Bottled water

Kettle

Meals

Free Wi-Fi

Internet

Spanish

English

French

Portuguese

Languages Spoken

Library

Hiking

Fishing

Recreation

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Meeting and presentation facilities

Business

Cycling

Sports

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Raglan Castle

Bristol Airport

Gloucestershire Airport

Cardiff Airport

The Beaufort Raglan

Gwent

Going here for a meal was always a special experience so thought it would be perfect for an anniversary lunch. Unfortunately it massively missed the mark. We arrived just after 2, the room had 3 other tables so nice and relaxed but it went down hill from there. 
The service was very slow it took an hour to get our starters (soup and whitebait) normally in restaurants they bring the children's dinner out with starters but this didn't happen so my daughter started to get fed up. Then when the food arrived we were missing one of the sides that come with a standard main meal because the waitress forgot to ask which option we wanted. I was over halfway through my meal by the time this side turned up. The meat itself was lovely but my husband and i chose different items from the menu and when it arrived we clearly had the same very bland sauce and the vegetables it came with didn't go with the dish and had hardly been cooked at all.
We were constantly stacking the plates at the end of the table due to the slow service, didn't get as many drinks as we would have liked as we didn't get anyone's attention and we would have had desert if it wasn't for the 2hour period we had been waiting for lunch. 
We even had to wait to pay when the waitress said they would 'be right back with the card machine' i left and waited in the car for at least 20mins before the bill was settled. Really poor service, average food and my daughter being toughly bored enough though i brought plenty of games and toys to entertain her turned into a very disappointing visit.

Unfortunately it massively missed the mark.

I was at The Beaufort for a club Christmas meal and really enjoyed my first time here.
Prior to going, I'd heard nothing but good reviews and completely agree with them!
Our club had timed it badly as a village event meant it was packed and difficult to get to the small bar, this was the only problem on what was a great night.
We were on a set menu which can mean middle o the road quality but nothing could be further from the truth; the quality of food was superb! I'd definitely recommend here for group meals and don't be put off by a set menu.
Overall I was mightily impressed and even the niggle with a busy bar didn't detract from an excellent night with quality food.

Great food and atmosphere in a quaint setting. 

I visited this Inn and Pub after exploring the nearby Raglan Castle.  The Inn looked nice and cozy, but my friend and I were only there for the pub.  The pub was classic Wales with a friendly atmosphere and board games available for playing. They have great cask ales including Butty Bach from the Wye Valley Brewery which I found to be very tasty. The patrons of the pub were generally friendly and the bartender was as well. This is a great place and as I always say " There is always time for a Pint"

Great Place to have a Pint!

We went for Boxing Day lunch 2023 as a treat. I had steak, the chips were cold and wrinkly, 1 mushroom, 2 cold huge onion rings the size of the plate. sent meal, back my wife’s chips were also cold, they replaced with fresh hot chips. Second order was white bait, no taste other than burnt oil from the fryer.  First time I have ever sent two meals back! 

Unhappy!! 

An amazing stay, Fabulous food, .. outstanding! Service wonderful, staff so so so helpful! ...exemplary in every way!
We stayed taking our dog, who was also served a sausage at breakfast, if he could write he would say thank you! Defo stay there again in a heartbeat!

Exemplary!

We visited today for Lunch. Came here last year and the experience was awful. How ever the restuarant experience has inproved to a high level of service ( Thank you Trish). Also we thought we would try exactly the same items on the menu. 
Last year we had Cod for our lunch, it was very poorly cooked and in fact was so poor I complainned to a member of the staff who was not interested at all. This person no longer works there. This time the service was excellent with a lady called Trish who could not do enough for us. The meal,the  main and sweet course was excellent. So far removed from our previous experience. We are visiting the area and now live in Yorkshire.

In a different universe

I booked a two night stay with full English breakfast via booking.com to stay on Friday 30th December and Saturday 31st December in a twin room. I particularly booked as they have an on-site restaurant meaning we could enjoy a relaxing few nights under one roof. 

It was only after booking and having paid the deposit that I was advised the restaurant would not be open on NYE. I was also advised that no entertainment would be available but the bar would be open. Unfortunately, due to the short notice most places were fully booked so I then had to search around for somewhere to eat. Which I did do but meant a drive out.

The first evening we ate in the restaurant. The main meals were fine yet the dessert which was described as a “Winter Berry Pavlova” was basically a rock hard meringue with sauce, fresh cream and strawberries. No sign of any winter berries and the pavlova was hardly edible as you couldn’t break it. 

The next morning we came down for breakfast which was absolutely fantastic, everything cooked to perfection and the service was great. It was later that we discovered there would be no cooked breakfasts available the following day, much to our disappointment. We spoke to the Manager who offered to  “dig some bacon out the freezer” but reminded us that as it was NYE she was not sure what state the staff would be in the next day…..not really my problem.

That evening we drove out for the meal and returned about 10pm, there was a handful of locals in the bar and music playing via an Alexa, not much going on so we decided to go up to the room and watch the celebrations and fireworks on the tv. TV not working ! A few Channels but kept cutting out so our NYE was spent watching a few minutes of the fireworks on the ITV news ! So, we decided to go to bed. 
The music volumes had now increased from the bar and the music was thumping with Alexa constantly saying “ searching for………” or  “playing music similar to………..” by 1am I went downstairs and still only a few locals in the bar so went back up and thought they would drift off soon. By 2.40am I had lost the will to live so went down again. There was only a few locals and the bar staff. The music was blaring out and the young barmaid said she would turn the music down. I went back up but could still hear it (although not as loud) and finally got to sleep around 3.30/4am.

At breakfast the next morning they did apologise for the noise levels and we went through to breakfast. Dan was lovely but we felt so guilty asking for some cooked bacon. He offered us an egg with it so we thought it was better than nothing. We asked for very well done and crispy bacon and a hard egg each. The food was inedible.

Upon leaving the room for check out I  to switch the lamp off and noticed the base wasn’t level and upon moving it discovered a used cotton bud (not ours) underneath. Absolutely disgusting and clearly the cleaner hadn’t done a very good job. This just about finished the whole awful experience off.

I did complain in writing the next day and was offered £90 compensation. This still has not been returned to my card !! I understand things happen and it was NYE but clearly they didn’t really care and their offer of compensation was just lip service.

Awful Experience

Booked rooms 4&6 for Saturday 17/12/22.Initially the check in time was at 3 but when I mentioned I wanted to get ready for my wedding Steph the Reception Manager with a warming welcome  made sure the rooms were ready for 11am which was so amazing of her to make sure the day would start perfectly.On arrival Steph helped carry our bags to our room which had roses and a wedding card,which was a lovely touch.Had table 23 booked for our evening meal,this was dressed beautifully with roses and petals beautifully decorated surroundings thanx to the Manager Trish,she really went out of her way.We were also spoilt with a complimentary bottle of Fizz.Our meals were excellent,the Christmas menu,salmon,bass and steak with huge prawns.Jack and the staff couldn't do enough for us..Need to mention the Breakfast,again really good,Trish was back in that morning with her big smile.We had the best time thanx to the excellence of a fantastic team that really do want you to have a wonderful stay at the Beaufort.Bravo and Thank you again for making our special day even more special...See you in the new year.

WEDDING RECEPTION..

Superior rooms that are anything but superior, the noisiest bathroom fan I’ve ever heard, mattresses with springs coming through, dirty bedding, freezing room! Underwhelming food, rude reception staff. Safe to say we will not return and judging by the lack of diners and guests so near Xmas many feel the same!

Will not be returning

Wonderful attentive staff lovely chilled vibes throughout, stayed in a room with beautiful views of church opposite, bed was so comfy I didn't want to get out of it, had a great sleep, oh and the cocktails were awesome!

The Beaufort Raglan

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment