Name: Plas Derwen
Address: Monmouth Rd, Abergavenny NP7 9SP, UK, Gwent, Gwent, Gwent, NP7 9SP, United Kingdom
Rating: 8

Elevator/lift

Smoke-free property

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Fax and copy machine

Conference Hall

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Pets allowed

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Abergavenny Museum and Castle

Tithe Barn

Borough Theatre

Aber Rocks Climbing Centre

Cardiff Airport

Bristol Airport

Gloucestershire Airport

Plas Derwen

Gwent

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

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4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Very pleasant place indeed. The food was delicious and the friendly staff are a credit to the Plas Derwen.. many thanks to Dave who looked after us all evening! To top it off we had our collie Dewi with us and they are definitely a dog friendly pub.

Chris

We visited here for Sunday lunch but would not come again. The service was very disjointed which made for cold lunch and we were some of the first people in so god help those coming after us. To be fair the waitress was new to the job and tried her best with little help from the rest of the team which seemed a very small front of house and not a lot of leadership because everyone was being ask the same questions by the 3 people who were on duty which wasted time and effort. Brains need to spend some money on the interior and staff training to make the place worthy of another visit in the future. 

Run down not very clean

We stayed recently and found the food to be very good, the rooms although outdated were clean and tidy. The grounds were very nice, also dog friendly which is a winner for us! They really looked after us!

Lovely setting

Went here Wednesday evening for my son's birthday. Only a few of us are - the rest just had drinks ( rather expensive ).
My wife and I are. Her steak was chewy and gristly, I had chicken pie beans and potatoes. I say potatoes, but I would be surprised if it was more that 1 cut into very small pieces.
Vaguely enough for a sparrow! However the price did not reflect the poor quality or meagre portions.

When we complained the relief manager was great. Listened sympathetically, and told us that Brains head office give instructions as to what
weight of potatoes they can serve.

This is the most stupid policy and counter productive policy that I have ever heard off.
Ironic or more likely moronic from a firm that calls itself Brains. How much would an extra potato cost in comparison to customer satisfaction.
Most British people don't complain they simply vote with their feet which explains why we were they only 2 people in the restaurant a couple of weeks before Christmas.
Been disappointed in other Brains pubs too. Will make a point to steer clear in the future!

Not surprised it's empty

This has a number of rooms that are ok, but 2 of our party were in a room in a very tired condition that was not really fit for use.

The evening meal in the restaurant was an uncomfortable experience as a third of the menu was unavailable and the food when produced was bland, stodgy, and of poor quality.  Breakfast was no better and the staff almost would not serve 2 of us as they said service stopped at 09:30 on a Sunday.  It did feel as if we had gone back in time to the 1970s

Fawlty Towers

Met family and friends here in the middle of the day....the beer .."the.rev Jones" was brilliant....the food was good quality ..good quantity and tasted nice...
The pub has lots of small intimate spaces and a nice big garden....well worth meeting here....can't pass comment on the rooms though...

Well worth coming to this place...

stayed  at this hotel early sept for 3 nights with my wife and dog. we had room 9. the room was nice and clean plenty of room bathroom with bath and over head shower , tea and coffee supplied could not fault the room at all. The bar this is a chain owned pub bar meals well served and hot breakfast served in the bar area good choice and freshly served the bar staff very friendly . We had our dog with us and she was allowed in the bar area and made very welcome in fact this was one of our best dog stay holiday and thank you for making us welcome.

t

very nice and friendly

Stayed with our daughter and one of her friends after a day walking Pen Y Fan.

They were having booking issues. Our room had been allocated to another smaller group, why they moved. Another family, who booked through Booking.com were not on the system at all. The young man in charge dealt with it well, and sorted them a hotel in town. 

Our room was really tired. Holes in walls, radiator held on with wire, and grubby walls. Beds had cheap, uncomfortable, mattresses. Both hubby & I woke up with bad backs.

Plenty of hot water - we all had baths. Toiletries & drinks provided. Bedding & towels were fresh & clean. 

Breakfast was tasty and served with care... though, we were incorrectly down as not having booked B&B - fortunately our email confirmed it, and it was quickly sorted. 

Good service. Poor booking systems. Very tired & uncomfortable room.

Needs some serious TLC

This property needs care and attention. It is jaded and dated, please bring it up to to date as the location is great, the staff are friendly and the breakfast was good. What a shame as it could be a little gem.

Shame

So we stumbled across this place looking for a lunch stop. Took the dogs and sat outside. My hubby had an ale and I had a gin and tonic. Service was lovely and friendly and I had a few asks like dog bowl extra veg and everything sorted for me no fuss! We had roasts and they were gorgeous! All in all 2 very happy customers and their noisy dogs! 😊 two big thumbs up!!!

Plas Derwen

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