Name: Hardwick Farm
Address: Hardwick, Gwent, Gwent, Gwent, NP7 9AA, United Kingdom
Rating: 8

Elevator/lift

Smoke-free property

Heating

Garden

Terrace

All Spaces Non-Smoking (public and private)

Outdoor furniture

General

Minibar

Flat-screen TV

Shower/Bathtub

Wardrobe/Closet

Bathrobe

Linens

Toiletries

Rooms

Accessibility features

Accessibility

Telephone

Services and amenities

Breakfast

Restaurant

Kettle

Meals

Free Wi-Fi

Internet

English

Polish

Languages Spoken

Picnic area

Recreation

Free parking

Parking

Beach/pool towels

Pool and beach

Conference Hall

Business

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Llanfair Kilgeddin Castle

Cardiff Airport

Bristol Airport

Gloucestershire Airport

Hardwick Farm

Gwent

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Arrived in the afternoon on a Saturday, bar was quite and was given a very warm welcome.  The bar area had a great selection, ready to sample later in the evening.

Shown to our rooms, initial reaction.... this looks fab.  Lots of space, plenty of storage, the attention to detail was perfect.  You couldn't have wanted for anything else.  Selection of teas and coffees, with fresh milk in your own fridge too.  

Headed to the court yard to have a drink, provided with the drinks and wine menu.  Lots of selection, something for everyone.  Very nice ambience, super staff too.

Showed before dinner, great water pressure, plentiful hot water, fluffy robes and towels.  Their toiletries were of a lovely quality too.  Windows opened wide, bird song whilst we relaxed.  

Dinner
WOW - I could write for every but personally I can recommend the spaghetti starter with the crab.  It was possibly the best starter I have ever eaten.  The flavours were sublime.   Portion size was large .......... only as I knew I was having every course :-).  I shared with my table and everyone agreed with me.
Breast of Lamb with vegetables.  Again the flavours were fantastic, rich and unctuous .  As expected vegetables were amazing too.
Dessert
Well obviously I didn't want to miss out.... luckily we all chose differently so we could have a taste.  There was no disappoinment.

Retired to the bar where 'Alex', looked after us all evening.  Following his wine recommendations, we knew he would ensure the rest of our evening drinks were equally as good.

We were honoured to have been able to speak with Stephen too.  What a great guy.

Breakfast 
Granola and Yoghurt looking over the hills, beautiful.
Full Welsh Breakfast...... I couldn't eat it all, but I did my best :-) .

Summary
Very welcoming, excellent accommodation, wonderful staff, sensational food.  If you think 'I would like to go here', think no more and just book in.  We will be returning for sure.

Excellent in many ways, you will not be disappointed.

What a disappointment! The starter we had was far too salty. The beef was dry and tough. Although there were plenty of staff, our meals took so long to appear and when they did , for every course, two of us would get our meal and two wouldn’t for another hugely long time. So disjointed. 
The meal I had had a black hair in it! 
Please Hardwick can you also dry your knapkins before laying your tables. When we pointed out that the knapkin was wet we were told that’s because they have just been washed.
Not value for money and very bad service.

Poor meal and poor service. Definitely not value for money!

Firstly, they had no record of our booking despite asking me for a phone number and email address some 4 weeks ago.  Secondly the table tops were very sticky, not giving the impression of good hygiene, my glass actually stuck to the table.  Thirdly the Merthyr Pie main course was incredibly salty, to the point of being inedible, did not finish it.  I complained to the waiter who replied he wasn't the chef but would pass on the complaint.  On a positive note the soup starter and bakewell tart desert were OK. On the whole the visit for a birthday celebration was disappointing.  We had been a few years earlier but this did not live up to expectation. We were not surprised that there were only 4 covers in the restaurant in the 2 hours we were there   We are unlikely to visit again or recommend to others.

Bitterly disappointed

We had a lovely stay and a beautiful meal - best for a long long time
Very relaxing and the staff were brilliant!
We’ll be back!
PS They have even returned stuff I stupid,y left behind - came in one day!
Thankyou!

Lovely break

Stayed here for a mid week break the food & accommodation were great. It is located in a beautiful valley with stunning views.
The interior is styled on a hunting lodge with dark colours and wall mounting.
We had room 7 which was a great surprise, the size was a lot larger than expected and the decorations is light with nice views over the patio to the great view beyond. Great night sleep.
The staff are very friendly and appear to be new so hopefully the early reviews about staff problems have been overcome.
The food is great and there is a passion to local produce and producers.
For the mains my wife had the ribeye steak and she said it was one of the best she had ever had, I had the sea bass and it was great.
The breakfast was also great and it was nice to see Stephen in attendance.
The portions were airing on the generous size and may wife apologise for leaving some of the smoked salmon.
Would highly recommend the restaurant and rooms and will be back.
Thanks for a great night.

Great food & room

Returned to eat here a couple of times after a break of several years. It used to be a real "go to" place.
The setting and ambience remain wonderful - although rather cold, which I can just about excuse on a chilly evening with the current cost of heating an old stone building.
Service was good although food was somewhat over-priced (starters £15 plus) and of variable quality.
Overall, I felt things had slipped from a few years ago with equivalent food available for half the price at a number of local pubs.

Trading on past glories.

We stayed here for 2 nights in September as we were attending a wedding locally. The car park is big, with plenty of spaces.
We checked into Room 5 which was an accessible room. We didn't request an accessible room but this wasn't an issue. The room is quite large, with a comfortable bed dressed in good quality linen.
There is an array of teas and coffees, with a bottle each of still and sparkling water. No biscuits! A small bottle of milk had been provided in the mini fridge.
We ate in the restaurant on the first evening. The food was good  albeit the choice was limited. The staff were attentive and quite knowledgeable about the menu.
My husband was uncomfortable sitting on a bench for his meal, but we didn't complain about this.
The room was very hot, at 26° and was stuffy, with no window to open. Guests are asked not to change the thermostat so it was quite uncomfortable and sticky. There was a fan in the room but it was broken. 
Breakfast was excellent, with a good choice of local produce and homemade preserves which were delicious. The breakfast staff were lovely, and very chatty.
Getting ready for the wedding was a real challenge with the temperature, so I requested an air conditioning unit. This was in situ by the time we got back to the room later that night, after returning from the wedding party.
There is no power point near a mirror so hairstyling was nigh on impossible, as was applying make up in very dim lighting. There are shutter blinds on the window but these do not work properly and afforded no privacy when opened. (As it was so hot we remained in our underwear for as long as possible)
The decor is pleasant in the room, but the carpet was very stained and needs renewing. The wardrobe is too small for the hangers so you have to leave the wardrobe doors open or risk creasing your clothes.
We would come back to the restaurant but we wouldn't stay here again, at £160 per night, we expected better.

Great good, shame about the room.

Stayed here for one night for my husband’s birthday 

The good points: all the staff were really good and nothing was too much trouble.
It’s in a good location, with great views from the restaurant. Very good selection of wines. Plenty of parking. Our room had a very comfortable bed and quality linen. Breakfast was top notch! The accommodation extension has been well done.

We stayed in room 5 and although generally clean, there were some housekeeping issues. Things that are not being kept on top of but wouldn’t take much to be improved. I feel that no one is overseeing the housekeeping and perhaps are not aware that cleaning is not quite as it should be.

The food was at the lower end of our expectations and we anticipated much better. My main was very salty and only just edible. Not sure if Stephen Terry is in the kitchen every evening, but given some of the reviews, maybe he should be to improve his feedback. I’m fully aware of the staffing issues the hospitality sector are facing and this may be an issue for them but some things need to be kept at a certain standard regardless.
Overall it was okay but It wouldn’t be on my list of places to go back to, a real shame.

Okay

We had a weekend break here with Family members, staying in Room 5 (accessible) and eating in the restaurant one night. Fantastic service – such friendly people – and excellent food. 

The room was comfortable and well equipped. Access around the bed and in the wet room was good. There is level access all around the site.

Unfortunately there was a power cut on the night we had our table booked, but the staff quickly moved our booking to the following night and were really apologetic for any inconvenience caused. 

The meal we had was very good and made the most of local and seasonal produce. Stephen and Joanna made us feel very welcome and we were able to share a number of things that we had in common when he came to our table to talk with us after the meal. 

The breakfasts were also very good with quality ingredients and a good selection. Only slightly negative point was that the toasted sourdough bread was a bit thick so tough to eat.

Overall we would highly recommend this for a gastro experience and stay.

Great Gastro Experience with Quality Produce and Comfortable Accommodation

We stayed here for 2 nights in May and had high expectations, due to the reviews on Trip Advisor (although with more research, I’ve since discovered opinions are very mixed). The standard of the rooms in no way matches the food standards. We were checked into room 1 and after an hour, received a phone call to inform us we had been checked into the wrong room, so we moved to room 5, which was bigger, so we were happy... However, the window shutters did not work properly, letting in light as soon as the sun rises - not great. The fridge was not working, even though milk and water were left in them. The heating in the room could not be altered (even though there was a thermostat in the room, but there was a sign telling guests not to touch the controls, so we were left feeling cold). The shower also did not flow properly. Then we discovered on the second day that the bedrooms were not being serviced (no towels replaced, no bins emptied etc). I asked a housekeeper and she said there is a message left in the room informing guests, but it was due to Covid and minimising contact. Whilst I accept that there should be precautions taken to minimise the spread of the virus, the housekeeper told me she had already been into our room to remove a duvet in the cupboard and give us more water- so if she was going into rooms, then surely towels could be changed? With the right PPE and processes, I would think it is more important that hygiene standards are reinforced during this period to reassure guests. We were paying £160 per night. I did eventually get fresh towels after I asked for them.  These rooms have surely been unoccupied for a lengthy period, so I would have thought the maintenance issues could have been addressed during the lockdowns. There seems to be a lack of care towards guests.
The breakfast was amazing and we had dinner in the restaurant on the first night. The food was good, (not a wow!) albeit pricey with a limited menu. However the service was not to the same standard. We got seated with no menus, 20 minutes later the manager came to take our order and we had to then ask for menus. Staff wandering around not seeming to  do anything, not seeing we had empty glasses, so we had to ask for more drinks. We decided to eat elsewhere on the second night, so cancelled our booking.  We were very disappointed after our stay and did not believe we received value for money, so will not be returning. 

Hardwick Farm

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